6 of 6 Customer Experience Jobs in Oxford

Head of Revenue Operations

Location
Oxford, England, United Kingdom
lead the global capability that enables Aurora’s commercial organisation to scale effectively and predictably. Aurora has grown quickly across regions, products and customer segments. The next phase requires greater consistency in commercial process, clearer performance insight and stronger operating discipline to achieve £200k-£300k ARR by 20230. This … remit to grow and own the operating architecture supporting commercial planning, forecasting, pipeline management, performance insight, process governance and technology enablement across the customer lifecycle. You will work closely with Sales, Account Management, Marketing, Finance and Technology leaders to create consistent global standards and greatly influence the commercial success ...

Field Engineer

Hiring Organisation
Reed
Location
Oxford, Oxfordshire, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £42,000 per annum, Inc benefits
Role Overview We are seeking a motivated and customer-focused Field Engineer to support the installation, maintenance, and repair of vehicle technology and telematics solutions. Working independently across customer sites, you will play a key role in delivering high-quality technical support while ensuring excellent customer satisfaction. … vehicle tracking and telematics equipment. Fault-finding on electrical and electronic systems. Installing sensors, cameras, and associated vehicle safety technology. Modifying existing installations to customer specifications. Attending customer sites to diagnose and rectify equipment failures. Completing service reports and maintaining accurate records. Ensure compliance with relevant industry regulations ...

Technical Customer Service Advisor - Italian Speaker (Bokun) Office

Location
Oxford, England, United Kingdom
Technical Customer Service Advisor - Italian Speaking (Bokun) Oxford, England, United Kingdom About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with … hybrid position which requires two days per week in our Oxford office. Bókun is a business management software created specifically for tours, attractions, and experience suppliers. It is the complete booking and channel management solution for extraordinary experiences, and its vision is to power the travel experience industry ...

Senior AI Commercialisation Strategist: Japanese speaking

Location
Oxford, England, United Kingdom
business stakeholders and SMEs to understand operational challenges. Translate programme research outputs into measurable business outcomes. Quantify commercial benefits including cost reduction, operational efficiency, customer experience, risk reduction, revenue generation and competitive advantage. Lead the development of executive‐level commercial propositions and business cases that inform investment … businesses and industry stakeholders to identify and validate commercial opportunities. Including any key levels of qualification for the role and/or time served experience Professional fluency in Japanese and English, with the ability to conduct business discussions, workshops and stakeholder meetings in both languages. Demonstrable ability to build ...

Senior AI Commercialisation Strategist

Hiring Organisation
Aioi Nissay Dowa Europe
Location
OX2, Oxford, Oxfordshire, United Kingdom
Employment Type
Contract
Contract Rate
£75000 - £120000/annum
business stakeholders and SMEs to understand operational challenges. Translate programme research outputs into measurable business outcomes. Quantify commercial benefits including cost reduction, operational efficiency, customer experience, risk reduction, revenue generation and competitive advantage. Lead the development of executive-level commercial propositions and business cases that inform investment … commercial roadmap. Influence programme investment decisions through commercial insight and market intelligence. Represent Track 5 at executive and strategic governance forums where required. Knowledge, Experience and Qualifications Commercial Experience developing executive-level business cases and influencing strategic investment decisions. Demonstrated ability to shape commercial strategy for emerging technologies. ...

Lead Systems Engineer

Location
Oxford, England, United Kingdom
decisions and trade studies Establish and manage system performance budgets across subsystems Decide on system interfaces and integration strategies Serve as technical authority in customer and certification discussions Own the technical baseline that informs future product development Build on and improve our systems engineering practice. Create a new systems … from concept through to supported products in the field) Proven track record of taking design authority and making authoritative technical decisions on complex systems Experience shipping real products, ideally with high assurance requirements (e.g. DO-178, DO-254, ISO 26262, or equivalent) Experience establishing engineering processes in growing ...