3 of 3 Customer Experience Jobs in Oxford

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

Contract Hybrid – Oxfordshire A leading biotech/life sciences innovator is looking for a Commercial Operations Specialist to help elevate and streamline its global customer journey—from order capture to fulfilment, support, and renewals. This is a high-impact role for someone who loves fixing broken processes, shaping scalable … systems, and partnering across regions to deliver a seamless customer experience. You’ll be at the centre of global commercial operations, driving CRM/ERP improvements and aligning teams across Sales, Customer Care, Technical Services, Operations, and Finance. This role is being offered on a 12 month ...

Time, Permanent Company Overview We are a specialist provider of cybersecurity services, committed to protecting digital assets and maintaining the integrity of client and customer data. Our team uses innovative strategies and advanced technologies to address evolving cyber threats and deliver exceptional service. About the Role As a Client … training and certifications Regular team social events Life cover and sickness cover* Private medical cover* Home working allowance* 5% employer pension contribution Essential Skills & Experience Minimum 24 months in a client-focused role, building lasting, trusted partnerships. Experience conducting quarterly business reviews and managing client feedback processes. Proven ...