13 of 13 Customer Service Jobs in Oxford

Senior Customer Operations Analyst (Viator) Oxford, United Kingdom Senior Customer Operations Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. With 300,000+ travel experiences to explore - everything from simple tours to extreme adventures - making memories that last a lifetime … has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. About the Role As a Senior Customer Operations Analyst, you'll apply rigorous analytics to uncover insights, drive measurable improvements, and shape customer service strategy. You'll partner with stakeholders to deliver clear recommendations, support … data-driven change, and ensure every operational decision is grounded in robust analysis, directly enhancing customer outcomes. Key Responsibilities Drive measurable impact: Use advanced analytics to uncover customer pain points, diagnose root causes, and deliver actionable recommendations that directly improve customer service outcomes. End-to-end reporting: Own the design, build, automation, and maintenance of performance More ❯

customers at the heart of everything we do. We operate across twenty counties spanning from the Midlands, Southeast and Southwest. Our plans include providing the best and most efficient service, making maximum use of technology. In 2019 we pioneered the industry with a cutting-edge online ordering platform, enabling customers to track their deliveries - a first in UK foodservice. … category gaps, set objectives, and successfully secure new sales maximising the average drop value. You will report to the Regional Sales Manager and will be supported by a designated customer service advisor. Key responsibilities: Achieve sales and margin targets Win & retain profitable new business Retain and grow existing customer sales and margins Ensure regular customer contact … to achieve outstanding customer service Work with internal departments and suppliers to maximise sales, margins and product knowledge Have a good understanding of your geographical target area to grow reputation and suggest ideas to the business Ensure all relevant administrative and reporting requirements are fulfilled within deadlines set What makes a great Business Development Manager? You will be More ❯

Field Service Engineer Home based - Oxford and surrounding region £40k + car + exceptional benefits + call out allowance of up to £7500 + expenses Our globally renowned and respected client has been established for 60 years and specialise in the design, manufacture and support of bespoke in vitro diagnostic solutions for supply throughout the world. As a result … of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and self-motivated multi skilled Field Service Engineer to complement their professional team and provide the highest levels of technical customer service and satisfaction in the Installation, Service, Repair and Technical Support of a range of automated laboratory … equipment associated with Clinical and Industrial markets in the Oxfordshire region of the UK. Once trained on the portfolio of solutions, the successful Field Service Engineer will undertake a range of Installation, Planned Preventative Service, Reactive Repair and Technical Support activities in various customer-facing environments that will include hospitals and laboratories through to household name blue More ❯

our established security team as a Multi-Site Officer covering a number of assignments within Oxfordshire and surrounding areas. You will be required to provide a high level of customer service to visitors to the site, complete patrols and remain vigilant at all times. The successful candidate must have a valid SIA Licence as a minimum. You will … legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors to site, providing a professional and friendly service Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times Requirements Full 5-year … employment or education checkable history Valid frontline SIA licence DS or SG Valid UK Driving Licence with access to a vehicle Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in More ❯

Job Title: 1st Line Support Engineer Salary: £25,000-£27,000 per annum Location: Oxford Industry: Managed Service Provider (MSP) About the Role We are looking for a motivated and customer-focused 1st Line Support Engineer to join our client's growing Managed Service Provider (MSP) team. You'll be the first point of contact for clients … first line of support for client IT queries via phone, email, and ticketing system Troubleshoot hardware, software, and network issues Log, prioritise, and escalate incidents when necessary Provide excellent customer service, keeping clients updated throughout the process Support the onboarding of new users, including account setups and configurations Document solutions and contribute to the internal knowledge base Skills … Office 365, and common desktop applications Basic knowledge of networking concepts (DNS, DHCP, TCP/IP) Strong problem-solving skills and a logical approach to troubleshooting Excellent communication and customer service skills What We Offer £25,000-£27,000 annual salary Exposure to a wide range of IT systems and environments Ongoing training and career development opportunities Supportive More ❯

play a pivotal role in shaping the systems that power world-class education and research; helping design, build and maintain cutting-edge enterprise applications that drive engagement, communications and service delivery across the whole establishment. You’ll work in a highly collaborative, Agile environment as part of the Software Solutions Group – a team dedicated to delivering secure, scalable and … opportunity to work at the heart of a major digital transformation, with a strong emphasis on Microsoft cloud technologies. You’ll be hands-on with Dynamics 365 (CRM, Marketing, Customer Service), Power Platform (Power Automate, Power Pages), and a wide range of Azure services, including Azure Functions, APIM, DevOps and Data Factory. Key Skills & Experience Needed We're … particularly interested in candidates with proven expertise in the following: Microsoft Dynamics 365 (CRM, Customer Service, Marketing) – configuration, customisation, and extension Power Platform – especially Power Pages/Apps, Power Automate and Dataverse Azure – including Azure Functions, API Management (APIM), Azure DevOps, and Data Factory Strong programming skills in C#, JavaScript, HTML/CSS Please apply for full details More ❯

Wanzl is a leading provider of innovative retail solutions, committed to enhancing the shopping experience for customers worldwide. We pride ourselves on maintaining high standards of safety, efficiency, and customer satisfaction, and this is where you fit in Our Mobile Engineers are responsible for the maintenance, repair, and continuous improvement of trolleys and other mechanical items used in retail … shopping equipment by adopting our company values. What we need from you: Youll need to live within the Oxford, Gloucester, Swindon area. A solid mechanical understanding and knowledge Strong customer service and communication skills. The ability to work independently, reliably and punctually. Previous experience in MIG welding advantageous A valid drivers license is essential. Ability for an occasional … of work 4 x 12 hour shifts per week, either Monday Thursday or Tuesday to Friday How to Apply: If you are a motivated individual with a passion for customer service, like and operational excellence, and you like being around people, then wed love to hear from you! Please send your CV and a cover letter detailing your More ❯

Senior Customer Services Analyst (Viator) Oxford, United Kingdom Senior Customer Services Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believethat making memories is what travel is all about. And with 300,000+ travel experiences toexplore-everything from simple tours to extreme adventures (and all the niche, interesting stuffin between … easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary.Viator. One app, 300,000+ travel experiences you'll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. The Customer Services Analytics Team is seeking a Senior Analyst who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated to providing the highest quality More ❯

1st Line IT Support Technician - MSP My client is an ambitious and fast-growing Managed Service Provider (MSP) that partners with a wide range of businesses to deliver first-class IT solutions. With a reputation for innovation, excellent customer service, and a fun, supportive team culture, they are the perfect place for an IT professional who wants …/helpdesk preferred but not essential) Knowledge of Windows 10/11, Microsoft 365, Active Directory, and networking basics A natural problem-solver with great communication skills A proactive, customer-first mindset and eagerness to learn GCSEs including English and Maths; certifications such as CompTIA A+ are a plus Full UK driving licence Why Join My Client? Be part More ❯

the mobile apps, and supporting infrastructure. We develop systems that help operators grow their businesses and enable third parties to utilize our inventory. We also provide tools for our customer service team to deliver world-class service globally. Position: Software Engineer II This role is open to candidates within a 2-3 hour commute of our Oxford … through flexible scheduling. Charitable donation matching. Annual support for further education. Annual lifestyle benefit. Travel discounts and perks. Employee assistance programs. Comprehensive health benefits. Our Values Leadership, curiosity, collaboration, customer focus, and continuous improvement. We are committed to creating an accessible and inclusive environment for all candidates. More ❯

drugs, devices and services to patients and caregivers. We provide our research support and data curation services to the NHS for free, in order to support mental health provision, service improvement and improved patient outcomes across our network. Our Precision Neuroscience Initiative – GlobalMinds – is creating the UK’s largest biobank of patients with mental health conditions to transform research … and to the highest quality standards. The role will be a key interface between our in-house engineering team and project management office and help drive engineering sprints in service of the projects. The Senior Technical Project Manager will work closely with the Head of Engineering to define sprint goals and oversee the implementation of those goals by the … be kept in confidence and not released to unauthorised persons. Participate in the company’s professional development reviews and take a proactive approach to own professional development. Demonstrate exceptional customer service in dealing with all stakeholders. Embody and uphold the company’s Vision and Values. ● Extensive project management experience with proven experience of managing project portfolios ideally in More ❯

Project Engineer, you will join an innovative IT consulting company dedicated to providing exceptional solutions. You'll be part of a supportive team committed to professional development, delivering outstanding customer service, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects. Our client is committed to diversity and strives to create More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯