2 of 2 Performance Management Jobs in Oxford

ensuring they remain engaged, high-performing and consistently delivering high-quality software. Reporting into senior engineering leadership, you'll focus on people leadership, delivery management and engineering excellence rather than hands-on development. Whilst this isn't a technical lead position, you'll need the technical credibility to support … engineers, understand technical challenges and help remove delivery obstacles. Key responsibilities include: Leading, mentoring and developing Software Engineers through coaching, performance management and career development. Managing delivery across multiple Agile squads, ensuring sprint planning, capacity management and delivery remain on track. Working closely with Product and Engineering ...

response services that proactively defend customer environments. You will guide investigations, review quality, coach analysts, manage escalations, and use operational insights to improve team performance, investigation consistency, and customer outcomes. What you will do Lead day-to-day MDR operations, overseeing case queues, analyst workloads, SLA performance, escalations … internal escalations, providing clear updates, risk assessments, recommendations, and resolution plans. Coach, mentor, and develop MDR analysts through case reviews, feedback, skills development, and performance management. Conduct quality reviews of investigations, customer communications, documentation, and calls to drive operational excellence and continuous improvement. Analyse operational metrics and dashboards ...