3 of 3 Customer Engagement Jobs in Oxfordshire

improvement Being the voice and champion of CRM and its role in the business Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions Enhancing marketing, sales and customer support processes through automation, data-driven insights, and performance … sales operations, including pipeline management, forecasting, and performance analysis Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping Owning and managing any system costs and budgets associated with the CRM team and platform Overseeing system integrations, software implementations, and infrastructure ...

Product Manager role entails The successful candidate will serve as the central link between our customers and our internal teams. This role requires deep customer engagement to identify market needs and opportunities, especially where our existing technology can be leveraged for new markets. You will be responsible … Product Strategy: Develop the vision, strategy, and roadmap for positioning systems, focusing on expansion into new markets. Identify Opportunities: Conduct market research and analyse customer needs to find innovative uses for our existing technology. Prioritize Development: Manage the product lifecycle by defining and prioritizing features that are both customer ...

lead its pre-sales technical function and support a high-performing sales organisation. This is a hands-on leadership role combining technical authority, client engagement, and team management . You'll act as the senior technical voice in the sales cycle, working directly with customers to understand business challenges … outcomes across infrastructure, cloud, and security. You'll also lead and develop a team of Solutions Architects/Engineers, setting standards for solution quality, customer engagement, and technical excellence. Key responsibilities Lead and develop the Solutions Architecture/Engineering team Act as senior technical adviser during customer ...