1 to 25 of 53 Customer Engagement Jobs in the South East

Customer Success Manager Construction SaaS ERP Dynamics To suit experienced Enterprise CSM with a background in hands on ERP systems configuration and implementation. Location: Hybrid to Maidenhead, Berkshire. Or Hybrid to Newcastle Upon Tyne Office. To suit South East England or North East England based candidate close to Motorway … more. Value Added Recruitment is proud to work with this leading Construction Technology SaaS Vendor and established Great Place to Work, to hire a Customer Success Manager (From previous ERP Technical Background) to support enterprise customers using a leading construction-focused SaaS platform built on Dynamics 365. This role ...

Senior Manager, Customer Success (Education) Competitive + Bonus + Benefits Remote, UK Permanent full time Are you a strategic Customer Success leader ready to transform how organisations engage and retain their customers? Were looking for a Senior Manager, Customer Success (Education) to lead and evolve our customer lifecycle strategy within the Education sector driving retention, customer satisfaction, and long-term value. About the role In this role, youll take ownership of the full customer lifecycle , aligning Customer Success and Renewals into a seamless, proactive function. Youll move the organisation from a reactive model ...

Customer Marketing Executive Manchester, Leeds or Slough (Hybrid) Competitive + Bonus Permanent full time About the job IRIS Education is part of IRIS Software Group, one of the UK's largest privately held software companies. Our Education division serves over 12,000 schools and trusts globally, providing finance … including iSAMS , Every, IRIS Financials, and ParentMail . We're growing fast, and we're building the team to match. The role As a Customer Marketing Executive, you will be at the heart of our customer marketing team, delivering day-to-day activities that bringour advocacy and customer ...

Purpose: As a Customer Success Manager you’ll play a pivotal role in driving customer engagement, satisfaction, and product adoption. You will work cross-functionally with Account Management, Support, and Professional Services teams to ensure our customers are achieving their desired outcomes. This role serves … Accountabilities/BAU Objectives: Serve as the primary point of contact for a defined portfolio of customers, ensuring consistent and high-quality engagement. Monitor customer health, product adoption, and engagement metrics to proactively identify risks and growth opportunities. Act as the voice of the customer internally, providing ...

organisation operating within a unique sector. This highly reputable business delivers direct-to-consumer products and services, supported by strong brand recognition and exceptional customer feedback. Due to continued growth and transformation, they are seeking an experienced Dynamics CRM Solutions Architect to play a pivotal role in shaping enterprise … solutions The Role As a CRM Solutions Architect, you will be responsible for designing and delivering end-to-end solutions across Microsoft Dynamics 365 Customer Engagement and the Power Platform, supported by Azure services.You will act as the technical authority across projects, ensuring solutions are scalable, secure ...

customers that you’ll be responsible for and will work closely with the Cloud sales team to maximise client growth, acting as the Azure Engagement Lead. Working closely with your clients is a key part of the role and you’ll utilise your pre-sales and customer engagement expertise to understand technical requirements, deliver presentations, and create proposals. What you’ll bring... You’ll need excellent customer engagement and pre-sales skills along with a strong Azure knowledge and experience. Some other skills you’ll bring: Extensive experience in articulating and positioning cloud solutions ...

organisations Conduct regular face-to-face meetings with engineers, buyers, and key decision-makers Support customers with design-in opportunities and early-stage project engagement Develop and maintain a structured pipeline of opportunities across the territory Track projects from first discussion through to production and repeat business Provide accurate … forecasting, reporting, and CRM updates Work closely with internal technical and commercial teams to support customer requirements Deliver against revenue and activity targets while maintaining a high level of customer engagement Plan routes and weekly schedules effectively to maximise time in front of customers Candidate Profile ...

brands including iSAMS, Every, IRIS Financials, and ParentMail. We're growing fast, and we're building the team to match. The role As a Customer Marketing Executive, you will be at the heart of our customer marketing team, delivering day-to-day activities that bring our advocacy … customer marketing programme to life. From managing advocate relationships and coordinating customer content to running email campaigns and supporting the growth of our thought leader community, this role sits at the centre of the programme's operational delivery. This is a newly created role within a growing team ...

Fareham, Hampshire Salary: £40,000–£60,000 Some International Travel Required Are you an electronics engineer who enjoys a mix of hands-on development, customer interaction, and project delivery? This is a fantastic opportunity to join an innovative engineering business working on next-generation sensing technologies. You'll play … role in bridging the gap between product development and customer application, supporting projects from concept through to production. The Role As an Applications Engineer, you'll work closely with engineering, testing, and commercial teams to develop and validate advanced electronic solutions, while also acting as a technical point ...

your future can truly take shape. Role Profile To design and support the delivery of scalable, user-centred solutions on the Microsoft Dynamics 365 Customer Engagement (CE) platform, aligned to ICAEW's strategic goals. This role plays a critical part in enabling efficient and effective member, customer, and stakeholder engagement through CRM capabilities that are secure, integrated, and future-ready. Responsibilities include:* Design Dynamics CE solutions that are extensible, modular, and aligned with best practices in configuration-over-customisation. * Ensure solutions are user-centric, maintainable, and built to meet ICAEW's business process needs across ...

situation, employs an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to meet or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical and business defined outcomes. Lifecycle customers … identifying and driving opportunities to support transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goal. Customer success: You are also a key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets. ...

Product/Head of Digital Product/Senior Product Manager/Product Lead/Lead Product Manager £750 per day, inside IR35/Umbrella engagement and 2-3 days per week on site in London. Transactional communications platform Scope: We've partnered with a well known brand … Head of Product/Senior Product Manager to drive the delivery of a enterprise-wide transactional communications platform This platform will underpin all customer communications triggered by transactions and events - including order confirmations, delivery updates, returns, account notifications, and service communications across email, SMS, push, and in-app channels. ...

Programme Manager - Customer Technology 6-month contract | Inside IR35 We're looking for an experienced Programme Manager to lead the end-to-end delivery of customer-facing and customer-enabling technology workstreams within a large, complex business and technology change programme. This is a senior co-ordination … platforms, ensuring plans are aligned, risks are managed and outcomes are delivered at pace. Key responsibilities Own and manage the integrated programme plan across customer-related technology workstreams Coordinate delivery across digital, app, instore and customer engagement teams Manage complex cross-team and cross-portfolio dependencies Drive ...

Responsibilities: Apprenticeship Training: Follow a structured learning path in IT Solutions, progressing to the L3 IT Solutions Technician standard Field Work: Travel to customer sites and data centres, supporting hardware, software, and network solutions Customer Engagement: Build and maintain strong customer relationships, handle escalations, and ensure … high level of customer satisfaction Commissioning Solutions: Work on the delivery and implementation of high-end IT systems Knowledge Sharing: Contribute to team collaboration and enhance knowledge across the business Essential Skills: Passion for IT: An interest in IT hardware, compute architecture, storage, cloud, networks, and operating systems Collaborative ...

multitude of directions. This position is required to report to Milton Keynes, U.K. Role Description Function as the central sales contact for our core customer base. Forge strong relationships with customers, external sales team, and SHI internal departments. Work closely with aligned Outside Sales Team to collectively … predictable, accurate and adhered to. Collaborate with Outside Sales, customers, vendors, and our internal teams through conference and team calls. Acknowledge and resolve customer inquiries proactively, resolving issues with a ‘complete-first-time’ attitude, delivering an exceptional customer experience. Identify and capture new opportunities, moving them effectively through ...

within critical infrastructure. Deep knowledge on security architecture, with hands-on experience designing and integrating multi-layered security solutions across diverse technology stacks. Strategic customer engagement mindset with a proactive approach to anticipating security needs, influencing stakeholders, and driving continuous improvement in service delivery. Recognized as a strategic ...

invoicing systems/P2P systems? We are looking for a Transition Coordinator for a high profile client experiencing a significant spike in B2B customer expansion to come in and manage the initial phase of customer onboarding for a key global Professional Services projects. This role ensures all documentation … project manager assignment. The position bridges pre-implementation activities with project delivery, requiring strong organizational skills and prior project management experience. Key Responsibilities Customer Engagement: Initiate contact post-project validation, send welcome communications and onboarding materials. Contract Review: Analyze contract and deployment details to tailor documentation requests ...

Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel … where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures ...

Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel … where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures ...

search for a Lead Technical Specialist RF Engineer on a contract basis. Key Responsibilities Act as a technical advisor throughout the sales cycle, supporting customer engagement and delivering solution designs, bills of materials, and technical documentation Partner with business leaders and sales teams to support strategy execution through … technical resource teams to efficiently deliver project outcomes and improve turnaround times Maintain current knowledge of system architectures and emerging technologies to provide relevant, customer-focused solutions Build and manage relationships with technology partners and vendors to support solution development and market positioning Deliver technical presentations, training sessions ...

well-established technology organisation to recruit an experienced Senior Software Tester/QA Engineer to play a key role in the delivery of customer-facing systems and core software products. This position sits within a professional services environment and involves testing both standard solutions and complex, customer-specific … responsible for driving software quality through effective manual and automated testing practices. You will contribute to the ongoing improvement of testing processes, support customer UAT, and act as a subject-matter expert for QA activities across projects, identifying and resolving defects early in the delivery lifecycle. Key responsibilities: Leading ...

suite into live clinical environments. You will be responsible for creating, maintaining and assuring high-quality configuration documentation to support consistent, safe and repeatable customer deployments. This is a hands-on delivery role with real influence, combining customer engagement, product expertise, and healthcare transformation. We offer flexibility … role can be based in our Fleet office, hybrid, or fully remote. Day to day, you will: Lead end-to-end implementation activities across customer sites, including product configuration, training, and user support in line with Trust processes. Apply in-depth knowledge of Alcidion’s software, technology and processes ...

Outside IR35) Clearance: SC required Start: ASAP A client of ours is seeking an experienced Service Delivery Engineer to take technical ownership of customer environments within a managed service setting. This role focuses on ensuring platform stability, security and continuous improvement across cloud, identity and endpoint technologies. You will … stakeholders to maintain service performance, manage risk and support ongoing optimisation of modern workplace platforms. Key responsibilities: Oversee the health, performance and stability of customer platforms Act as the main technical point of contact for assigned customers Identify risks, service gaps and improvement opportunities Support monitoring, alerting and operational ...

supporting clients across the UK with innovative, tailored technology solutions. This is a fully off-the-tools, consultative presales role — focused on solution design, customer engagement, and high-quality documentation rather than hands-on delivery. £60-65k + Commission Hybrid (1–2 days per week in office … Opportunity You’ll work at the intersection of technology and commercial strategy, partnering with Sales and Technical teams to design solutions that genuinely solve customer challenges and drive business outcomes. If you enjoy shaping deals, owning the design narrative, and engaging directly with customers — this is exactly that role. ...

complex CRM environment Increased efficiency and consistency in how client data is activated within campaigns, enabling more frequent and accurate use of insights Enhanced customer experience through technically optimised journeys and automated workflows that support a frictionless communication approach Contribution to raising the standard of digital marketing execution, supporting … ambition to set the benchmark for luxury sector customer engagement Close collaboration with CRM and Data Science teams to integrate richer data signals into campaigns, helping shift CRM from reactive communication toward predictive, data-driven activation and engagement What you'll need to succeed Extensive hands ...