11 of 11 ITIL Jobs in Oxfordshire

points with core enterprise systems. Familiarity with DevOps, CI/CD, and Infrastructure as Code concepts. Solid grasp of security, compliance (e.g., SOX/ITIL), and data governance principles. Exceptional leadership, technical management, and communication skills used to handling complex stakeholder relationships. Desirable Skills Certifications in Oracle Cloud, Azure ...

Azure and core networking concepts Confident communicator with a customer-focused mindset Experience using service desk, PSA and RMM tools Relevant certifications (Microsoft, CompTIA, ITIL) or security tooling experience would be advantageous Why Join Join a growing MSP working with a broad range of clients and technologies Varied, challenging technical ...

Active Directory, and Group Policy. Hands-on experience with Intune, Autopilot, and Conditional Access. Desirable Skills & Certifications Microsoft certifications (MCSA, MD-102). ITIL Foundation certification. Experience working in regulated or large-scale enterprise environments. ...

train the technology, what we do need is someone who excels in service management and has worked with retail customers. Certifications in ITSM/ITIL would be an advantage but there would be an opportunity to boost understanding and benefit from study using our online training system. An understanding ...

Alto, Checkpoint, Cisco Meraki, HP Aruba, F5, Azure, AWS. Preferred: Netscaler/F5, Cisco Wireless/SD-WAN/DNAC/ISE/ACI, ITIL knowledge, SC clearance or ability to obtain. Why Join Us: Work on cutting-edge network platforms. Supportive team environment and career development opportunities. Balanced shift ...

issues when necessary. Maintain accurate records of customer interactions and resolutions. Support the team in monitoring systems and ensuring service availability. Learn and apply ITIL principles and best practices in service management. Assist customers with hardware and software installations, updates and configurations. Training Career progression across GHM and the Southern ...

Progress OpenEdge (SQL) databases. You will lead the IT Service Desk function, ensuring effective incident, problem, change and request management in line with ITIL best practices , supported by clearly defined SLAs, KPIs and continual service improvement initiatives. You will manage the delivery of infrastructure projects and technology changes, coordinating internal ...

supportability and cost-effectiveness. Monitor EUD service delivery and contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively in Incident, Change, Problem, and Request management. Identify and implement service improvements and cost-saving initiatives. Participate in the problem ...

details. Please contact Tracy Austin, Service Lead for additional enquiries. Person Specification Qualifications Essential Educated Master's degree level (or equivalent qualification/experience) ITIL Foundation Certificate, Agile qualification or similar Desirable ITIL Practitioner or equivalent Prince II Foundation or equivalent Experience Essential 2 - 5 years' experience in a service … analyst or customer facing role Extensive expertise in IT service management and ITIL frameworks, leading teams to apply technology strategically to optimise service delivery, drive continuous improvement, and enhance performance across NHS systems. Led the development and use of Power BI dashboards (or equivalent) to deliver actionable insights, support data ...

hardware including Desktops, Laptops, Printers, and Mobile Devices and their management * Strong background of troubleshooting hardware and software related issues * Experience working within an ITIL environment, Ideal candidates will hold an ITIL V3 or V4 certification * Excellent knowledge of O365 and Microsoft OS's * Understanding and experience of Active Directory ...

experience * Excellent troubleshooting and diagnostic skills * Customer-focused approach with strong communication skills * Ability to work across multiple locations * Full UK driving licence Desirable * ITIL v3 or ITIL v4 certification * Experience using ServiceNow To apply, please get in touch. ...