26 to 50 of 66 Customer Experience Jobs in Plymouth

to build a career in product management. As an Associate Product Manager, you’ll work closely with senior product leaders, gaining end-to-end experience in the product lifecycle while directly contributing to the evolution of innovative Smart Grid and Energy Market software solutions. You’ll be the voice … of the user, translating real-world feedback into actionable insights that shape future development. Your work will be central to improving customer experience and supporting the go-to-market strategy. Key Responsibilities Drive product discovery by analysing user feedback, conducting market research, and testing ideas. Act as a … customer champion, representing their needs in product design and strategy. Create and maintain high-quality product documentation (user requirements, user stories, etc.). Support backlog management and sprint planning with cross-functional development teams. Support product demos with prospective and existing users. Collaborate across Product, Engineering, Sales, and Marketing More ❯

lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … SDET) - Java Location: United Kingdom About Us We are a leader in the fintech space, driven by innovation and committed to delivering a seamless customer journey that is both user-friendly and efficient. Our Technology team is comprised of Testing, Engineering, DevOps, Change, Service Management, and Architecture. Organized into … tests into CI/CD pipelines for continuous testing. Advise developers on unit testing best practices to drive shift-left defect detection. Essential Skills & Experience: Proven experience in an SDET/Test Automation role. Key Requirement: Hands-on experience testing Native Apps using Appium . Proficiency in More ❯

of healthcare services in Abu Dhabi, ensuring excellence and innovation in patient care. IF YOU ARE An accomplished product leader with 10+ years of experience in product management, with a strong focus on AI-powered healthcare technologies Deeply knowledgeable about AI innovations and healthcare market trends, including emerging digital … you to scale your expertise with others by joining our Mentorship Program Work in a mature team with a friendly atmosphere Create an exceptional customer experience, impact the company's global success, and be recognized by the Customer Hero Program More ❯

modernizing the company’s tech stack. This involves building a robust backend API, integrating third-party platforms, and rolling out innovative features to enhance customer experience and operational efficiency. This is a PHP Laravel-focused position, but it also offers the opportunity to work with a diverse tech … with C#/.Net when needed. You have a solid grasp of SOLID design principles , enjoy working in a fast-paced environment, and have experience building robust, well-optimized APIs. Bonus points if you have worked with DevOps practices or modern tools like Docker or Kubernetes . Role Responsibilities … engineers to optimize deployment pipelines and platform scalability. • Support application deployment and maintenance in a .Net/Azure environment. Skills & Requirements: Essential Skills : • Advanced experience with PHP and Laravel. • Familiarity with C#/.Net for specific platform components. • Strong understanding of SOLID design principles. • Proficiency in MySQL, with a More ❯

Opportunity to join a global Fintech organisation that are revolutionising customer experience with next-generation capabilities! My client is seeking an experienced Solutions Architect to lead the design and development of their core platforms, including APIs, payment gateways, and switching infrastructure. About the Role: You will lead the … translating strategy into actionable plans, promoting cross-team collaboration, and clearly communicating technical direction across the organisation. Key Requirements: Bachelor’s degree or equivalent experience in a relevant field. 10+ years in application and enterprise architecture roles. Proven experience designing SaaS-based systems and external-facing APIs. Proficiency … similar languages, with a broad technical skillset spanning frontend and backend development. Strong understanding of systems integration, middleware, caching, databases, and web performance optimisation. Experience within the payments space is highly desirable. Comfortable navigating complex and ambiguous environments to provide clear architectural direction. Skilled at aligning technical strategy with More ❯

materials and assets. 🧠 Market & Internal Collaboration Share market intelligence, competitive insights, and partner feedback with internal teams. Align closely with product, support, finance, and customer experience to ensure cohesive partner engagement. 🧩 What You’ll Bring Experience in channel management, partner sales, or business development —preferably within SaaS More ❯

Enhance your skills in a growth-oriented corporate setting Work with a diverse team of professionals in a collaborative enterprise environment Create an exceptional customer experience and impact the company's global success, and be recognized by the Customer Hero Program Boost leadership skills with managerial competencies More ❯

UK-based only) - 6–9 month FTC We are working with a rapidly evolving business consultancy currently undergoing a digital transformation to strengthen its customer engagement and growth strategy. The organisation is at the forefront of building equitable, inclusive workplaces for major brands globally and is now investing in … building intelligent client journeys and leveraging data insights to drive engagement, acquisition, and client lifetime value. This is an exciting opportunity to shape the customer experience end-to-end in a growth-driven, purpose-led environment. The CRM & Salesforce Lead will: Lead the strategy for client segmentation, buyer … strategies. Act as the in-house expert on Martech tools, recommending new technologies to enhance client experience. The role requires: At least 5 years' experience in CRM and Martech roles, ideally within SME or Start-Up environments Deep technical expertise with Salesforce Experience Manager and/or Pardot. More ❯

maintain an ever steady position as a market leader across the space. And the growth shows no signs of slowing down! With a truly customer first approach they provide full fleet management and tracking solutions to a multitude of sectors including insurance, fleet, retail & OEMs. Known for their well … structured deals and exceptional customer experience, they have brilliant account base to which they operate as a true strategic partner. A unique opportunity for a people centric, strategic sales individual to develop and maintain relationships with dealers across the UK. This is not one to be missed! Opportunity … they realise the full benefits of using the company's leading-edge fleet and stolen vehicle recovery & telematics solutions. And you’ll need this: Experience within the dealer services space will be beneficial. You need to be someone with ambition, and drive to develop your career. This is not More ❯

a French-speaking Account Manager to join their expanding team. This is a fantastic opportunity to join a future-focused SaaS business that places customer success and employee wellbeing at the heart of what they do. The Role As a French-speaking Account Manager, you’ll manage key client … relationships with a focus on delivering exceptional service, identifying growth opportunities, and ensuring long-term customer success. You’ll work with a variety of businesses, providing strategic insights and helping them maximise the value of their solutions. This role requires fluent French , SaaS experience , and a full UK … portfolio of key clients Providing ongoing strategic support and performance insights Identifying upsell opportunities and ensuring contract renewals Collaborating with internal teams to improve customer experience and adoption Delivering training and guidance on SaaS products What We’re Looking For: Fluent in French (German is a bonus but More ❯

numeracy, written communication, and data entry with a high level of accuracy. A logical and methodical approach to problem-solving. The Role: Prioritising the customer experience in all aspects of our work. Managing incoming inquiries through phone, email, online portal, and live chat, ensuring timely responses within set … visits when remote resolution is not possible. Owning assigned cases from start to finish, even when delegating tasks, to uphold a high standard of customer satisfaction. Communicating effectively via the most suitable channels to resolve issues promptly and minimize delays. Collaborating with third-party providers when necessary to achieve More ❯

Prospecting, qualifying and engaging deeply with stakeholders in data science, ML and engineering Managing POCs and partnering with internal teams to deliver a standout customer experience Building long term relationships within the AI and ML ecosystem What we’re looking for 5 plus years of SaaS sales experience, ideally with technical buyers Proven ability to prospect, pitch and close in a fast moving environment Experience navigating multiple stakeholders and complex enterprise sales cycles Familiarity with sales frameworks like MEDDIC or BANT Bonus if you’ve sold into ML, data or engineering teams, or have a strong More ❯

Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises … can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. Interested to find out more about us? Check out: www.cyara.com Want to … drive collective success. Cyara’s Values Statement: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly , setting new standards and learning from every experience. Integrity More ❯

commercial goals. Leadership – Inspire, mentor and develop managers and ICs across multiple locations; build succession and hiring plans. Delivery – Partner with Product, Design and CX to ship high-impact features on time and to quality. Excellence & Scale – Embed robust standards in architecture, testing, CI/CD and cloud infrastructure so More ❯

transformation for the Aspire Airport Lounge brand. This role requires an experienced CRM professional with strong Salesforce expertise, a data-driven approach, and a customer first mindset. The ideal candidate will have a strong background in CRM Management and Loyalty alongside a blend of technical skill and strategic vision … ensuring that our CRM efforts support both customer satisfaction and revenue growth. As a CRM Manager, you will leverage data-driven insights to inform strategy, working closely with cross-functional teams to implement personalised campaigns. They are also responsible for the optimisation of our CRM experience and strategy … across each stage of the customer lifecycle including engagement, conversion, and retention. The post-holder will be confident in working with external digital and marketing agency partners to ensure delivery on agreed objectives and value for money for Aspire Airport Lounges. Job Responsibilities: CRM Management Lead CRM integration and More ❯

their Marketing Analytics team , a growing function at the forefront of integrating data across diverse digital channels. This team is key to delivering seamless customer experiences across a vast European market, driving insights that directly impact strategic marketing decisions. You'll lead the development of user-facing BI solutions … access management. Optimise Looker performance and provide user training. Contribute to BI development standards and stay updated on Looker/GCP trends. Qualifications and Experience Extensive experience as a BI Developer/Analytics Engineer, specialising in Looker (dashboarding, advanced LookML). Proven experience mentoring junior developers in … warehouses (e.g., BigQuery ). Solid understanding of data warehousing and modelling. Proven background in marketing data and analytics (e.g., campaign performance, web analytics). Experience translating business requirements into data visualisations. Familiarity with GCP data services. Excellent problem-solving, analytical, and communication skills. Experience with version control (e.g. More ❯

data transformation programme. This role plays a critical part in their ground breaking transformation project in a strategic initiative to deliver smarter, more personalised customer experiences and drive long-term impact. As PMO Lead, you'll oversee the central Programme Management Office and help steer this high-profile transformation … resource planning and assurance activities Manage governance forums and ensure key decisions are informed and actioned Lead and develop a small PMO support team Experience Proven experience running PMOs in large-scale, cross-functional transformation initiatives Strong background in programme/project management - Agile experience preferred Excellent More ❯

and evolve our product management function. This role will be important in helping to shape our product vision, managing development processes, and ensuring seamless customer experiences. what you will be responsible for: Act as the product owner for fan3’s full suite of products, currently overseen by the CTO. … deliverables. Help the CEO and CTO to define, refine, and evolve the product strategy and roadmap. Collaborate cross-functionally with engineering, design, marketing, and customer success teams to ensure alignment and execution. Gather and analyze user feedback and market trends to enhance product offerings. Support customer acquisition efforts … by helping onboard new artists and improving their experience with our platform. Act as a bridge between artists, fans, and technology, ensuring the product meets industry and user needs. Conduct hands-on QA testing to uphold product quality and reliability. what you will have done before: Proven experience More ❯

a key client's Marketing Analytics function. This team excels at integrating data across digital channels for a vast European market, delivering a seamless customer experience. This role is the first in a series of cruical roles growing the fucntion as they take on more and more capacity from … cloud engineering standards and documentation. • Provide expert guidance on GCP best practices (security, reliability, cost). • Troubleshoot complex infrastructure and security issues. Qualifications and Experience: • Extensive experience as a Cloud Engineer, specialising in GCP. • Proven background in marketing data environments, understanding infrastructure needs for marketing analytics and CDPs. … Demonstrable experience leading/contributing to security audits, vulnerability assessments, and compliance initiatives (GDPR, ISO 27001) within GCP. • Expertise in IaC with a strong preference for Terraform. • Profound understanding of GCP networking, security services, and IAM. • Proficiency in scripting (Python, Bash, Go). • Experience with containerisation (Docker) and More ❯

lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … development of complex software solutions Partnering effectively with client project teams Provide Guidance junior developers. You'll have: 3+ years of commercial software development experience in mobile development with React Native Working knowledge of Azure DevOps Repos and Pipelines and/or Jenkins Good understanding of SSO/OAuth … Experience with mobile testing tools such as Appium or Browser Stack A natural ability to mentor junior developers React Native, SVN/Git, Agile methodologies Service oriented architecture development TDD/BDD Experience working in an Agile environment Natural self-motivation with a passion for delivering excellence Great More ❯

was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming … every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. Recognised recently within the Top 25 Best Mid Sized Companies to work for … role, you will own both the short-term and long-term product roadmaps, ensuring alignment with market demands and a continued focus on delivering customer value. We’re looking for a strong strategic thinker with a practical, hands-on approach to managing product backlogs and driving agile delivery. A More ❯

Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management , identity , and the ethical use of data for more than 50 years … Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). For more information, visit Acxiom.com . JOB … top prospects and more. · Creation, updating and execution of sales activity plans SKILLS and QUALIFICATIONS: Strong prior lead generation, account development or inside sales experience, preferably within digital, data, martech or adtech market Bachelor’s Degree from an accredited university or equivalent work experience required Fluency in English More ❯

Senior Backend Engineer (Platform Experience & Data Warehousing teams) 👩🏽‍💻 Location: UK, Ireland, Poland, Lithuania, Spain, Portugal, Finland 🌍 numi are proud to have partnered with a front runner in data integration technology providing fantastic experience for their clients (who are some of the biggest names in the space)! We are … looking for experienced Senior Backend Engineers (PHP) to join either our Platform Experience or Data Warehousing teams. The Platform Experience team focuses on optimizing end-to-end platform journeys and building impactful customer experiences. They are currently developing a data visualization tool (dashboards) and build features primarily … AI integrations for data analytics. You're the Senior Engineer we're looking for if you've got: 5+ years of solid backend development experience, with PHP as a strong skill. A good understanding of application architecture and software design principles. A strong grasp of core PHP fundamentals, OOP More ❯

This position is ideal for a BA with strong domain knowledge in eCommerce and multi-segment transactional journeys (B2B, B2C, B2B2C), as well as experience working with enterprise-level commerce cloud platforms, especially in a multi-country environment. We have particular interest in applications from senior BAs experienced in … and global commercial value outcomes. Facilitate workshops – engaging with global stakeholders to gather and validate requirements. Own requirements for team deliverables, present stories and customer journeys to ensure alignment. Analyse and document “as-is” business processes, mapping out current and future states to enhance business operations. Work with Technical … contribute to estimation and iteration planning sessions Define and manage end-to-end or integration requirements across multiple teams and systems to support seamless customer experiences – working closely with technical teams to translate business and functional requirements into structured technical designs and specifications. Support business process changes stemming from More ❯

aim is to take the service we offer to the next level, to push the boundaries of what’s available, and to create great customer experiences consistent with our values. Does that sound like something you’d like to be part of? As a key member of our team … Data Governance: Ensure data is consistent, reliable, and stored securely Continuous Improvement : Drive process improvements in analytics, reporting, and stakeholder communication. Key skills required; Experience working in a similar role, preferably in Financial Services sector Excellent SQL skills including writing complex queries, optimising performance and managing large datasets Strong … experience in data visualisation with Tableau or PowerBi and ability to build interactive dashboards So, why would you want to work here? We have a great working environment and we’re an ambitious business. We achieve so much because of our people. Everyone in the business, no matter their More ❯