Contact Channel CX Lead
- Hiring Organisation
- Pertemps Thames Water
- Location
- Reading, Berkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 62,650 - 70,000 Annual
decision-making. Ability to bridge traditionally siloed teams and processes to foster integrated customer experiences. Familiarity with communications technology platforms such as SAP, Salesforce, Adobe, and AWS. Excellent stakeholder engagement and leadership skills. Deep knowledge of multi-channel customer journeys and channel best practice. Experience in service design, journey ...