2 of 2 IT Support Jobs in Reading

pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of Role Reporting to our IT Service Delivery Manager, as an IT Support Specialist your primary role will be to support the Systems Administrator with a variety … of tasks from Hardware/Software setup and supporting the IT team by providing essential support services to the wider company. As an IT Support Specialist, you will: Setup laptops for new users (Mac OS, Windows, Linux) Help respond to first level IT support More ❯

Engineer Sr. Client Services Engineer Location: Reading, United Kingdom THALES are looking to recruit a passionate & driven Senior Client Services Engineer to provide technical support to customers, answering complex questions on function and usage of product via telephone, email, and/or internet. You will serve as a post … sales support liaison between company and customer and if needed, would be required to support pre-sales issues encountered during Proof of Concepts. You will be responsible for managing customer expectations, project deliverables, and providing cross functional escalation and communication during the lifecycle of a customer incident or … will recommend solutions and workarounds to known problems and advise customers on how to apply the solution or workaround. You will provide guidance and support on how to use Thales products with 3rd party solutions and supported integrations. You will reproduce previously unknown issues (if need be) and interface More ❯