communication style Skills and Experience: Full UK Driving Licence (the candidate will be required to commute to the Reading site each day) An understanding of IT hardware, Windows and MacOS Strong problem-solving skills Experience in O365, Google cloud for Education, Group Policy, Virtual Desktops, TCP/IP Protocols, Active Directory Ability to lift and move heavy More ❯
troubleshooting, and supporting a wide range of IT systems, ensuring smooth day-to-day operations for staff and students. Key Responsibilities: Provide 1st–2nd line desktop support across Windows, macOS, and iOS environments Support Microsoft 365, Azure, and Google Workspace for Education Install, configure, and maintain desktop and laptop hardware/software Troubleshoot and resolve issues related to networking … devices Provide excellent customer service and technical guidance to end-users Skills & Experience Required: 2+ years’ experience in a Desktop Support/Engineer role Strong knowledge of Microsoft Windows OS (Windows 10/11) and macOS Hands-on experience with Windows Server, Active Directory, and Microsoft 365/Azure administration Familiarity with Google G Suite/Workspace for More ❯
working environment IT Support Engineer - Qualifications & Experience Essential: 1+ years of experience in a similar role Knowledge of Microsoft and Google applications Good knowledge of desktop operating systems (Windows, Mac OSX) Microsoft systems administration experience (Windows Server, 365, Azure) Google G Suite for Education experience Apple product experience (hardware, macOS, iOS) Basic networking skills (DHCP, DNS, TCP/ More ❯