2 of 2 Performance Metrics Jobs in Reading

will play a pivotal leadership role, owning strategic customer relationships and driving service excellence across major UK accounts. With full accountability for operational performance and profitability, this role offers real influence, visibility at a senior level, and the chance to shape service delivery strategy within a fast-evolving telecoms … across the UK & Ireland market Accountable for overall service delivery management and operations within the assigned market and customer base. Responsible for successful execution performance, customer satisfaction, and financial outcomes. Leads a regional team of Service Program Managers and Professional Services professionals delivering project management, design, implementation, consulting ...

clients end-to-end DevOps function and processes. This is a unique opportunity to drive meaningful change across the organisations DevOps operations, aligning technical performance directly with customer journeys. The role is deemed outside IR35 and fully remote based. The contract Lead DevOps Consultant will play a critical role … defining incident and alerting systems that can deliver a short-term roadmap that sets the DevOps team up for long-term success. Key Responsibilities Performance review of the platform and tooling Align operations with core e-commerce flows and system performance metrics Drive observability, incident and alerting ...