1 to 6 of 6 Support Analyst Jobs in Reading

Software Support Analyst (German Speaking) - Global Software House - Oracle, SQL, CAD Glasgow/Reading - Hybrid Applause IT are looking for a German speaking Software Support Analyst to join a multinational software house. There are 2 positions for this role available for somebody based in Glasgow or … Reading. The organisation is looking for an experienced application support analyst who is able to develop relationships and help diagnose issues making sure you have the right resources to resolve them. The ideal Software Support Analyst will have: Proficiency in both written and verbal communication in … is a plus Enthusiasm for teamwork, enjoying customer interactions, and utilizing your excellent communication skills Key responsibilities will include: Respond to customer and partner support requests promptly Record support calls in our tracking system and maintain updated call logs Investigate, replicate, and propose solutions to customer issues Document more »

Software Support Analyst (German Speaking) - Global Software House - Oracle, SQL, CAD Glasgow/Reading - Hybrid Applause IT are looking for a German speaking Software Support Analyst to join a multinational software house. There are 2 positions for this role available for somebody based in Glasgow or … Reading. The organisation is looking for an experienced application support analyst who is able to de... more »

JOB TITLE: D365 CRM Support Analyst Type: Permanent Nature: Remote Job Purpose: We are looking for an experienced Microsoft Dynamics CRM Support Analyst with a proven track record in delivering 1st line support. Your primary focus will be to work as part of a technical team. … This position is responsible for providing specialist support on our Dynamics 365 based systems. You will be the first point of escalation, and your key responsibility of this role is to take control of client requests, queries and problems and carry them through to resolution. The position requires solid … of the business and wider technology team. Primary Tasks- * Provide helpdesk services to both our clients and the CRM team * Manage and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis of customer issues to determine more »

the entire business. Globally established, operating with businesses in over 25 countries. The Role: Join the growing customer facing team as a Technical Client Support Executive, you will work closely with the wider team to ensure client queries, issues and difficulties are logged, investigated and resolved promptly. The solution … direct client centric roles such as customer success (if that’s your thing), or you can just be the go-to champion for customer support! The ideal Candidate: Prior experience in a B2B client support role within a complex software solution A switched-on problem solver that is more »

My client is looking to recruit a customer support person who can either be entry level or up to 2 years call centre or customer support experience The role centres around supporting a state of the SAAS based system and the level of training on offer is very more »

My client is looking to recruit a help desk support person The role centres around supporting a state of the SAAS based system and the level of training on offer is very, very high To be considered for this role candidates simply need to have - a very good telephone more »