2 of 2 Support Specialist Jobs in Reading

be very supportive. There is a strong admin content in this role, which makes it more varied and the team is friendly and warm. Job Title: FRENCH-Speaking Customer Support Specialist Sector: Automotive Language Requirement: Fluent FRENCH Salary: £27,000 plus excellent benefits Location: Reading (Hybrid work available after training) Working Hours: Monday to Friday, 9:00am … all products so that the advice that you give is a genuine solution to a problem. The team is international and very well thought of. The Role: You will support automotive dealerships in France and will be the frontline representative of the company. This is an inbound role There are 2 key elements to this role: 1) customer care … inbound calls from customers Help solve technical issues (logging on/new passwords/configuring laptops/Pc’s etc) Take time to communicate clearly with customers Provide technical support to car dealership community Identify and resolve problems and determine which piece of equipment is faulty Logistics admin: Arrange delivery of the loan equipment Liaise with technology/equipment More ❯

join our team and help us push boundaries. About the Role We are seeking a curious, proactive, and technically minded individual to join our team as a Graduate Technical Support Specialist. In this versatile role, youll play a key part in ensuring customer success - from providing technical support, to testing product releases and contributing to our AI-powered … support initiatives. Youll also gain valuable exposure to the entire product development lifecycle and will be supported in working toward Salesforce certifications to enhance your skills and career progression. Key Responsibilities Customer Support Provide Level 1 and Level 2 technical support to customers and prospects, ensuring timely and effective resolution of queries. Build positive relationships with customers … by understanding their needs and delivering an excellent support experience. Contribute to in-house engineered AI-powered solutions that help optimise the resolution of customer queries. Produce high-quality technical content - written and video - that supports customer success, powers self-service resources, and can be used to help ground AI models. Stay engaged with the latest AI and automation More ❯