1st–2nd line desktop support across Windows, macOS, and iOS environments Support Microsoft 365, Azure, and Google Workspace for Education Install, configure, and maintain desktop and laptop hardware / software Troubleshoot and resolve issues related to networking (DHCP, DNS, TCP/IP, VLAN, wireless) Work with Apple products (MacBooks, iPads, iPhones) and … peripheral devices Provide excellent customer service and technical guidance to end-users Skills & Experience Required: 2+ years’ experience in a Desktop Support / Engineer role Strong knowledge of Microsoft Windows OS (Windows 10 / 11) and macOS Hands-on experience with Windows Server, Active Directory, and Microsoft 365 / Azure administration Familiarity with Google … G Suite / Workspace for Education Experience supporting Apple hardware and iOS devices Good understanding of network fundamentals (DHCP, DNS, TCP/IP, VLAN, wireless troubleshooting) Excellent communication and problem-solving skills Must hold an active DBS clearance More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Thales Group
duties: Be able to lead the implementation and setup Cloud technologies in collaboration with technical leaders of the engineering teams. Develop and set up the automation tools (CI / CD) to support the development / validation / integration and deployment of cloud solution. Write guideline, installation guide, documentation, training materials to make the engineering … team autonomous on those technologies. Support duties: Train the various engineering teams on the cloud-based technology and CI / CD tools to support the cloud transformation, make them autonomous. Provide guidance and expertise during architecture definition (i.e security audit, architecture design, pre-sales) Communication duties: Liaise with other cloud engineers for all cloud-based matters from the … a large and complex distributed system with high availability and high scalability (using an application server, message-broker service, streaming, load-balancing) Experience in the network protocol (SOAP / REST, HTTP, TCP/IP, DNS, VPN, WAF, RTCP) Strong experience in Infrastructure as Code language, scripting code, continuous automation More ❯
Infrastructure Manager / Lead We’re seeking a motivated and proactive Infrastructure Manager to oversee and enhance our IT environment. Reporting to the Managing Director, you’ll be responsible for maintaining, supporting, and developing the company’s infrastructure while leading a small IT team. Key Responsibilities: Manage and support internal servers, networks, communications, and data centres Oversee phone … systems and rack systems Provide 24 / 7 cover for critical systems Investigate, resolve, and document technical issues to a high standard Deliver customer-facing performance reports aligned with SLAs Lead and develop support staff, ensuring effective practices and reporting Drive continuous improvements and future direction of company infrastructure Technical Skills & Experience: Hands-on expertise with Cisco (firewalls … switches, routers) Windows Server , Active Directory , group policy, failover clustering Strong knowledge of TCP/IP, DNS, DHCP, VPN Web hosting & Microsoft IIS SQL Server administration (backups, scripts, scheduling) Hyper-V , Docker , Linux Cloud platforms: Azure and / or AWS Backup management, PowerShell & scripting Familiarity with replication and high-availability technologies This More ❯
Reading site each day) An understanding of IT hardware, Windows and Mac OS Strong problem-solving skills Experience in O365, Google cloud for Education, Group Policy, Virtual Desktops, TCP/IP Protocols, Active Directory Ability to lift and move heavy equipment such as servers / Desktops Enhanced DBS and Security clearance checks … IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Logical Team working Creative Qualifications English GCSE, grade 4 / C and above (Essential) Math GCSE, grade 4 / C and above (Essential) About the Employer VOCOSA LTD Vocosa IT offers a wide range of services that More ❯
