1 of 1 Customer Service Jobs in Redditch

Business Process Manager ( 12 month FTC)

Hiring Organisation
Owen Daniels
Location
Redditch, Worcestershire, England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £75,000 per annum
month FTC, Fulltime £60,000 - £75,000 + Company benefits Business Process Manager – CRM Transformation Key Responsibilities Engage with stakeholders across Sales, Marketing, Service, IT, and Operations to understand business needs Lead process mapping workshops to capture current-state and define future-state processes Challenge existing ways of working … ideas Highly organised, with experience managing risks, issues, and dependencies Desirable: Experience delivering CRM implementations across multiple business functions Understanding of Sales, Marketing, and Customer Service processes Exposure to change management or continuous improvement methodologies This is a great opportunity to lead a digital transformation programme ...