16 of 16 ITIL Jobs in Renfrewshire

Firewalls Remote Access/VPN PKI Infrastructure DNS Email Gateways Security Audits ISO27001 Azure DevOps (Scrum principles, Release Pipelines) Knowledge of Mitre Attack Framework ITIL (Supervising Service Desk Queue) Strong Interest In all aspects of security Microsoft Operating Systems (Desktop, Server) Exchange Online To succeed in and enjoy this role More ❯

able to collaborate effectively with colleagues from different disciplines. Able to effectively communicate technical information to non-technical audiences. Knowledge and understanding of the ITIL Framework. The ability to work in a way that is aligned to our four core values of being friendly, partnering, straightforward and confident. We would More ❯

line infrastructure activities across onprem and cloud services, resolving escalated issues while contributing to a variety of internal projects. You'll work within an ITIL aligned environment, helping improve system performance, network reliability, and cyber security posture. Collaborating across support functions and with senior leadership, you'll take ownership of More ❯

specifically NetApp) Microsoft Windows Server (ideally 2019) Networking (Cisco and/or Juniper switches/principles) Security Tools (specifically McAfee suite) Solid understanding of ITIL processes. Excellent communication, leadership, and mentoring skills. Ability to create clear technical documentation and processes. Customer-focused mindset. Desirable Skills: Experience with Splunk. Experience supporting More ❯

Linux (CentOS, AlmaLinux). Hands-on Terraform, Azure DevOps, and Git skills covering cloud infrastructure automation/management. Familiarity with service management tools and ITIL frameworks. Excellent communication skills with a proven ability to collaborate with internal teams, external providers, and other key stakeholders. Ideally Azure SQL/MS-SQL More ❯

Skills : Experience with virtualization technologies (e.g., VMware, KVM). Knowledge of cloud platforms (e.g., AWS, Azure) and containerization (e.g., Docker, Kubernetes). Understanding of ITIL processes and incident management. Benefits : Competitive salary and 35% shift allowance . Opportunities for professional development and certification. Comprehensive health and wellness benefits. Collaborative and More ❯

integrations with other platforms. Ideally, you will have obtained some of the following certifications: ServiceNow Certified Administrator ServiceNow Certified Implementation Specialist ServiceNow Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage. You More ❯

a regulated Financial Service environment Proven track record leading Major Incidents, including guiding teams through root cause analysis Experience working within an ITSM/ITIL environment Logical thinking with proven incident and crisis management experience, senior stakeholder engagement, and continuous improvement skills Regulatory and risk experience within a regulated Financial More ❯

a regulated Financial Service environment Proven track record leading Major Incidents including leading teams on root cause analysis Background working within an ITSM/ITIL environment Logical thinker with proven incident and crisis management experience. * Senior Stakeholder Engagement * Continuous Improvement Regulatory & Risk experience within regulated Financial Services business - ensure incident More ❯

of Zero Trust , ZTNA , and SASE architectures. Experience in automation/IaC (Ansible, Terraform, Python). Familiarity with GDPR, Cyber Essentials , and ITSM/ITIL environments. Exposure to cloud platforms : Azure, AWS, GCP. Why this role? You'll play a pivotal role in shaping the future of network capabilities across More ❯

It'd be a bonus if you've worked with Aruba ClearPass, Azure ExpressRoute, cloud platforms (Azure, AWS, O365), VMware NSX, or hold an ITIL cert . Why Join? This is a great chance to join a globally recognised organisation that's genuinely investing in its tech and people. You More ❯

user satisfaction and resolution. Install and set up IT/Telephony equipment as specified in the service catalog or upon user request. Adhere to ITIL, Service Desk, and Group policies and procedures. Experience & Qualifications 2-3 years' experience in an IT helpdesk or support environment. Experience with key enterprise IT More ❯

Desirable Extras: Experience with Aruba ClearPass and 802.1x Familiarity with cloud platforms (Azure, AWS, O365), ExpressRoute Knowledge of VMWare NSX and software-defined networking ITIL certification and experience in professional services The Offer Location: Glasgow (hybrid working, 3 days in-office) Salary: competitive depending on experience Working hours: Permanent, full More ❯

and infrastructure are required. Knowledge of the following technologies is preferred: NetApp Virtualisation (VMWare vSphere) Microsoft Server 2019 CISCO/Juniper Networks, Switches McAfee ITIL Processes If you're interested in this 3rd Line Team Leader role, please send your updated CV to , and I will contact you for further More ❯

into service performance, metrics, and areas for development. Policy & Procedure Management: Develop, maintain, and review comprehensive service management policies and procedures in line with ITIL best practices. Key areas include: Incident Management Change Management Problem Management Issue Resolution: Serve as an escalation point for technical or business-related issues, collaborating … in service delivery or service management within a tech-focused environment, ideally in the IoT or telecommunications sectors. Strong understanding and practical experience with ITIL frameworks and best practices (certifications a plus). Excellent interpersonal and communication skills, with the ability to build relationships and influence at all levels of More ❯

governance bodies such as audit committees, risk management boards, and senior council officers. Desirable Skills: Business Continuity Institute (BCI) Disaster Recovery Certified Specialist (DRCS) ITIL Foundation (for IT service continuity) Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect, and … broaden your horizons. Come join our team - one of the largest IT and business consulting services firms in the world. Skills Business Continuity Planning ITIL Test Planning & Implementation Reference Click here to apply More ❯