3 of 3 Root Cause Analysis Jobs in Renfrewshire

business performance SLO's. 2+ years of experience with Production operations including 24x7 on-call support, escalation/paging with OpsGenie, incident management, RCA (Root Cause Analysis) and retrospective analysis. 2+ or more years in hands-on technical roles (such as site reliability engineer, software engineer, DevOps … dives into systemic and latent reliability issues, incident management, problem management. Participate in all aspects of incident management including awareness, communication, remediation, retrospective/root cause analysis. Identify and implement process improvements of MTTA (Mean Time to Acknowledge) and MTTR (Mean Time to Resolve). Support operations & engineering … systems and have ideas on how to build quality, performant, and easily supportable software most effectively. You exhibit dogged determination to get to the root of problems. You care about best-practices and evangelizing them with the team. You like to research and propose new techniques and methodologies to More ❯

Actively participate in the weekly Change Advisory Board (CAB) meetings, ensuring that changes are aligned with customer needs and service delivery standards. Post-Incident Analysis: Chair and lead Root Cause Analysis (RCA) and After-Action Review (AAR) meetings following major incidents, producing clear and comprehensive reports More ❯

the network meets the company's high security and performance standards , and you'll work closely with third-party vendors on complex troubleshooting and root cause analysis . The work is varied - from dealing with tickets and projects during core hours to occasionally getting involved in pre More ❯