CRM Specialist (Student Systems)
- Location
- City of Edinburgh, Scotland, United Kingdom
infrastructure, and Cloud services, as well as broader information services such as academic library provision, and support for learning and teaching. The Applications & Data team is responsible for the reliability, enhancement and evolution of the University’s enterprise software applications and data platforms , particularly applications that underpin … business outcomes. Business Improvement and Delivery Work with stakeholders to understand business needs, gather and analyse requirements, and identify opportunities to improve processes, data quality and user experience. Translate business requirements into effective CRM solutions, configuration changes and process improvements. Support CRM-enabled processes associated with student enquiry management ...