Lead Software Engineer
- Location
- East Kilbride, Lanarkshire, United Kingdom
enjoy the flexibility to work remotely from anywhere within the UK as you take on some tough challenges. Primary Responsibilities: Design, develop, and support Genesys voice routing solutions using Composer/IRD with solid SCXML expertise; VXML is a plus Build and maintain routing workflows using URS, Orchestration Server … Genesys Rules Engine Configure, administer, and troubleshoot Genesys platforms using GRAT, GAX, GA, Pulse, and log analysis tools Develop and support integrations across Genesys Suite, Amazon Connect, and related contact center technologies Implement CI/CD pipelines using Jenkins and GitHub; perform basic Java development as needed Troubleshoot and resolve ...