5 of 5 Service Desk Support Jobs in Scotland

Schuh is seeking a proactive Service Desk Analyst to join our Enterprise Service Desk at the Livingston Head Office. You will act as an internal escalation point for third-party support, coordinate investigations and help drive service improvements across the support model. Responsibilities … include hardware and software support across Windows, macOS, and mobile platforms, plus on-call rota participation. The role offers hybrid working options and requires travel to Livingston daily. #J-18808-Ljbffr ...

leading IT services company in Edinburgh is seeking a Level 2 Service Desk Analyst to support clients and ensure excellent IT service. This role involves troubleshooting across Microsoft 365 and Azure environments, providing high-quality technical support, and collaborating with a dedicated team to resolve issues. ...

Computershare in Edinburgh is seeking an IT Service Desk Apprentice to join the Global Tech Support team. The role focuses on first-line support across multiple channels, with mentoring and shadowing to prepare you for a self-sufficient analyst career. You will learn to resolve incidents … manage access requests, software and hardware tasks, and contribute to service improvements. The programme leads toward a nationally recognised SCQF Level 8 qualification and a professional career path. #J-18808-Ljbffr ...

DataVita is seeking a Service Desk Manager to lead and mature the support team across IaaS, BaaS, DRaaS, and Network services. You will build a structured path from 1st to 3rd line, act as escalation point, and own incident outcomes while hands-on in daily operations. … role requires 5+ years in IT support leadership, ITIL proficiency, and strong stakeholder management. UK driving license is essential; data centre and MSP experience are a plus. #J-18808-Ljbffr ...

Education is seeking a dedicated end user software support specialist to serve as the single point of contact for in-scope requests. You will resolve technical issues via phone, live chat, or self-service, while prioritising and tracking incidents to meet service levels. The role offers hybrid ...