Job Purpose Working directly with the TransiT (National Research Hub on Twinning for Decarbonising Transport) team, the Research Software Engineer (RSE) will take a leading role in the design, development, and maintenance of research software solutions to accelerate research and outcomes within TransiT. The RSE will allocate a portion of time to training and mentoring the large PhD …/Postdoctoral Research Assistant cohort as required. The role demands excellent programming skills and software development experience. They will be proficient at testing and evaluating the utility, usability and integrity of software outputs, as well as ensuring the correct licensing, documentation and open access of outputs to enable wider impact. The RSE will work directly with the newly … appointed TransiT Head of Data to help shape the data strategy (how software assets should interface with this), the local TransiT Teams, as well as providing and additional interface to with other TransiT project institutes as required, e.g. to collaborate on the integration of Twins/Models. Main Duties and Responsibilities 1. Lead the design, implementation and maintenance of More ❯
you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with satellite operators, manufacturers, and partners, the Customer Experience Manager will serve as the primary point of contact post-sales, providing a best-in-class customer service … opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from the beginning of the customer journey (pre-sales), assisting the sales team and providing continuity for the customer relationship … the Customer Delivery & Operations team your key responsibilities would be: Customer Relationship Management Serve as the primary post-sale contact for customers, ensuring smooth onboarding, training, and integration of software solutions Develop and maintain strong, long-term relationships with key stakeholders within customer organisations Act as a trusted advisor in the management of customer relationships, providing insights and recommendations More ❯
and unauthorized access. Ensure compliance with regulations on digital communications, surveillance, and prisoner access. Work with security teams to integrate firewalls, monitoring tools and secure authentication methods. Oversee the deployment of secure communication tools, digital education platforms and case management systems, setting clear deliverables and deadlines. Ensure integration with existing management systems where applicable. Coordinate with vendors for softwaredeployment, cloud infrastructure, and hardware installation. Essential Skills Project Management Qualification. Proven track record of undertaking project roles within digital upgrade and implementation projects. Experience in developing technical briefs and documentation. Experience of successful deployment of infrastructure and services. Ensuring effective programme governance; reviewing and approving governance submissions and providing constructive feedback and advice on governance requirements More ❯
