1 to 25 of 44 User Experience Jobs in Scotland

Interim Deputy Head of User Experience East Kilbride (Hybrid) | £750 per day | Inside IR35 | 6-12 Month Contract We're seeking an experienced leader to provide strategic and operational leadership across service management, user experience and customer-facing functions within a complex, secure technology environment. Reporting … environments. Proven track record leading large-scale operational services and multidisciplinary teams. Experience overseeing User Research, Service Improvement, Customer Experience or UX functions alongside service operations. Strong understanding of user-centred design principles , user research methodologies and evidence-based decision making. Experience working within ...

Interim Deputy Head of User Experience East Kilbride (Hybrid) £750 per day Inside IR35 6-12 Month Contract We're seeking an experienced leader to provide strategic and operational leadership across service management, user experience and customer-facing functions within a complex, secure technology environment. Reporting … Head of User Experience, you'll lead critical live service operati... WKCL1_UKTJ ...

tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role As a User Experience Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. … passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines ...

recruiter directly. About the job you're considering The ServiceNow Platform Implementation Solution Specialist is a technical and strategic role within Digital Customer Experience’s (DCX) Business Technology practice in the UK. This role focuses on developing, customizing, and integrating ServiceNow solutions to enhance Customer Experience, Technology Experience … that optimize productivity and satisfaction for both customers and employees. Your role Technical Development - Design and develop solutions for ServiceNow workflow applications, including: Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management ...

enjoys solving challenging problems and influencing across multiple teams. The Role You'll be joining an established, high-performing design team consisting of: 2 UX Designers 1 User Researcher 1 Service Designer This role requires someone who can confidently balance user needs, business objectives, regulatory requirements, and stakeholder … teams to define priorities, shape solutions, and deliver customer value. Create and maintain content designs and user journeys using Figma. Collaborate closely with UX Designers, Researchers, Service Designers, Product Owners, and Engineers. Facilitate workshops and stakeholder discussions to gather requirements and drive alignment. Document current and future-state customer ...

their business, helping them navigate today, while plotting a course for the future. Your Role • Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. • Contribute to creating better products … users’ problems and meets their needs. • Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. • Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. • Use quantitative methods such ...

strategy. This is a high-impact opportunity for a strategic and customer-focused Product Owner who thrives in complex transformation environments and has strong experience delivering Microsoft Dynamics 365 solutions within Agile delivery frameworks. The Role As the Product Owner for ERP & CRM, you will act as the voice … release planning, forecasting, and delivery timelines alongside Project Managers. Drive user acceptance testing, product quality, and customer feedback processes. Champion customer-centric design, UX improvements, and best-practice customer journeys. Facilitate Agile ceremonies and act as a collaborative leader across the programme. Support organisational change and transformation initiatives linked ...

Your Role Finance & Enterprise Value (F&EV) is the finance strategy & transformation advisory practice within Enterprise Model & Strategy (EM&S), part of the Corporate Experience capability unit at Capgemini Invent. We help CFOs and senior leaders identify, convert, and sustain value across the enterprise. Our practice comprises three work … your career development and the skills demand within the company, certifications etc. Your Profile To succeed in the role, you will bring the following experience & attributes Consulting Expertise: Strong background in management consulting, with a proven ability to build and guide teams, mobilise workstreams, and deliver projects successfully. Proven ...

wider business. The role owns the HR digital roadmap and operational integrity of Workday, ensuring HR systems deliver business value and excellent user experience, while being pragmatic, scalable, and cost-effective.Leading a small internal team of functional and technical specialists, the role emphasises strong vendor and AMS partner … deliver against agreed outcomes, service levels and budgets, with clear accountability and performance management.Continuous Improvement & ChangeIdentify opportunities to simplify processes, automate activity, and improve user experience across the employee lifecycle.Support HR transformation initiatives, organisational change, and new people programmes through effective digital enablement.Champion adoption and understanding of Workday ...

Reed Technology is supporting a company based in Edinburgh, as they look to hire a Senior User Experience Researcher. In this role you'll work alongside a multidisciplinary team to understand user needs, identify opportunities for improvements and ensure services are designed around the people … them. Key responsibilities: Leading user research across discovery, alpha, beta and live phases. Planning and conducting interviews, usability testing, contextual research and workshops. Working closely with multidisciplinary teams to shape products and services. Synthesising research findings into clear insights and recommendations. Helping teams understand the needs, behaviours and priorities ...

Glasgow (Hybrid – 3 days per week) | £55,000 – £65,000 We're looking for an experienced UX/UI Designer to play a key role in shaping the future of a cloud-based enterprise platform used by organisations around the world. Joining a growing Product & Technology team, you'll take … multiple product areas, helping transform a mature platform into a modern, intuitive and accessible product. This is an opportunity to influence product direction, champion UX best practice and help evolve a scalable design system used across the business. What You'll Be Doing You'll work closely with Product Managers ...

process to design and develop innovative products and services from ideation and inception through to solution build and testing. Create service design artefacts including user journeys, personas, service blueprints, mapping and proof of concepts Apply GDS standards and service design principles across both public and private sector clients Identify … storytelling Experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers Ability to manage competing priorities in a tight timeframe with a proactive mindset Strong stakeholder ...

online customer journeys, increasing conversion performance, and leading a culture of experimentation and continuous optimisation. This is an exciting opportunity for someone who combines UX thinking, commercial awareness and data-driven decision making. You'll lead a small team while working cross-functionally with marketing, trading, content, CRM and development … customer journeys across multiple ecommerce websites. Identify customer pain points and opportunities through analytics, customer insight and behavioural data. Develop wireframes, prototypes and UX recommendations to improve online experiences. Drive A/B testing and experimentation programmes, creating evidence-based hypotheses and measuring outcomes. Translate customer insights into prioritised optimisation ...

doing Deliver enhancements and system changes across Finance, Commercial, Construction and Land platforms. Configure applications to meet business requirements and improve user experience. Manage user stories through the full lifecycle, from requirement to deployment. Support sprint planning, backlog refinement and prioritisation activities. Coordinate testing and release activities with … system usage. Support the delivery of the Homebuilding Platform transformation programme through system configuration, setup, design and testing. What we're looking for Experience supporting and enhancing business applications in a Finance, Commercial, Construction or ERP environment. Experience with Microsoft Dynamics/Business Central. Proven experience delivering ...

storytelling and visualization Possess strong stakeholder management skills, with the ability to balance competing views as part of the design process and advocate for user-centred design Manage priorities, risks, dependencies and delivery Support the service design capability and the mentoring of junior colleagues, delegating when necessary Shape service … understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers Ability to manage competing priorities in a tight timeframe with a proactive mindset Experience ...

Application Support Engineer - Xplan Glasgow - Hybrid working Basic salary up to £77k We're hiring an Application Support Engineer with strong IRESS Xplan experience to join a collaborative technology team supporting and enhancing the organisation's Xplan platform. This is a great opportunity for an experienced Xplan Support Engineer … Engineer - IRESS Xplan will focus on maintaining and improving Xplan solutions, delivering configuration changes, enhancing workflows, and supporting reporting capabilities that improve functionality and user experience across the platform. You'll work across the full lifecycle of IRESS Xplan changes - from understanding requirements and developing enhancements through ...

design. All underpinned by technology created with purpose. YOUR ROLE We are looking for an experienced ServiceNow HRSD consultant to join our growing Employee Experience and HR practice. This role is focused on client advisory and delivery ownership, helping organisations transform their employee and enterprise service experiences. You will … development of ServiceNow solution recommendations, working under the direction of senior consultants, managing consultants or architects. • Contribute to business process analysis, requirements gathering, user stories, functional notes, workshop outputs and solution documentation. • Help ensure proposed solutions remain aligned to customer needs, agreed outcomes and ServiceNow platform good practice. • Support ...

Invent, we’re reimagining the future of HR through next-generation Shared Services, powered by Agentic AI and intelligent automation. Our approach integrates dynamic experience layers to deliver seamless, personalised employee journeys, transforming HR into a strategic enabler of business growth. Be part of a team that blends innovation … Driving business readiness and adoption activities across large-scale ERP implementations (SAP, Oracle, Workday). Leveraging digital adoption platforms and AI tools to optimize user experience and engagement. Designing and executing stakeholder engagement, communication, and learning strategies to ensure successful adoption. Developing user-centric training, enablement models ...

that software releases meet business requirements and maintain the highest quality standards. This role requires strong analytical skills, a methodical approach to testing, and experience working within Agile software development environments using Azure DevOps. Key Responsibilities Functional Testing Create, execute, and maintain detailed test plans and test cases. Perform … software defects. Azure DevOps & Agile Delivery Work within Azure DevOps to manage test activities and track defects. Create and maintain test cases linked to User Stories, Features, and Epics. Participate in Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives. Collaborate with developers ...

role, you will have the opportunity to design, build, and maintain scalable web applications using modern frontend and backend technologies. Collaborating with Business Analysts, UX designers, and other engineers, you will deliver high-quality, user-focused solutions. As Avaloq's Web Banking solutions experts, our team is responsible … develop and maintain high-quality, scalable front-end applications using Angular framework and implementing responsive designs that work seamlessly across various devices and browsers UX/UI designers to implement intuitive and visually appealing interfaces Collaborating with back-end developers to integrate front-end components with server-side logic ...

responsibilities: •Design and develop native Android applications using Kotlin and/or Java •Deliver responsive, user-focused mobile interfaces with UI/UX teams •Integrate RESTful APIs and third-party services •Write and maintain clean, scalable, and maintainable code following best practices •Improve code quality through peer reviews … Strong proficiency in Kotlin and/or Java •Experience integrating RESTful APIs and third-party libraries/services •Understanding of Android UI/UX principles and responsive mobile design •Experience working within Agile or Scrum development environments •Strong debugging, troubleshooting, and performance optimisation skills •Experience with unit ...

more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part … client locations. Your Role Work with clients to create content that meets user and business needs Design content collaboratively with other content designers, UX designers and researchers for public and private sector clients Use different techniques to understand users and their needs, so that you can translate user ...

them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of Computershare, we are looking for a UX/UI Product Designer (Mobile App) for a 6 Months contract based in Edinburgh (Hybrid - 3 days per week in the office). Join … UX/UI Product Designer (Mobile App). As UX/UI Product Designer you will join a fast-paced product team working on a mobile application for end users. This role offers a strong mix of UX and UI design, with the opportunity to take ownership as the sole ...

design. All underpinned by technology created with purpose. YOUR ROLE We are looking for an experienced ServiceNow Architect to join our growing Employee Experience and HR practice. This role sits at the intersection of technology leadership, client advisory and delivery ownership, helping organisations transform their employee and enterprise service … delivery leadership • A clear pathway into senior technology leadership and sector ownership • Work within Capgemini’s strong ServiceNow ecosystem and partnerships YOUR PROFILE Essential experience & certifications • ServiceNow certifications at minimum; Certified System Administrator, CIS ITSM, CIS HRSD, CTA/CMA (beneficial) • Proven experience working on: o At least ...

estate, investing in modern Microsoft technologies, low-code solutions and data platforms to enable smarter decision making, improve operational efficiency and enhance the overall user experience. Teams are encouraged to challenge existing ways of working, embrace innovation and deliver technology that creates meaningful business impact. The Role … role will be driving innovation through the Microsoft ecosystem, making the most of Power Platform, Microsoft Fabric and Azure services to automate processes, improve user experience and deliver new digital capabilities. This is an excellent opportunity for someone who enjoys combining hands-on technical knowledge with leadership, governance ...