3 of 3 Windows 10 Jobs in Scotland

service requests within agreed SLAs, supporting project activities, and troubleshooting hardware, software, network, and peripheral issues. The position requires strong knowledge of Windows environments, networking, Active Directory, ServiceNow, and customer service, along with the flexibility to travel to multiple sites using a company-provided vehicle and a valid … laptop/desktop hardware, networks, printers, etc. Install & configure software and hardware Key Skills Required An in-depth knowledge and good understanding of Microsoft Windows OS (Windows 10 & Windows 11), including build, configuration and registry settings is required, along with a level ...

escalated support tickets, deliver exceptional customer service, and contribute to ongoing projects and infrastructure improvements. Key Responsibilities Troubleshoot and resolve complex Microsoft 365, Windows, server, networking and endpoint support issues Administer Microsoft 365 services including Exchange Online, Teams, SharePoint and OneDrive Manage Active Directory and Microsoft Entra … Microsoft Intune and endpoint management solutions Diagnose networking issues including DNS, DHCP, TCP/IP, VPNs, VLANs, Wi-Fi, switching and firewalls Support Windows Server and hybrid cloud environments Investigate security, endpoint and access-related incidents Take ownership of escalated tickets from initial investigation through to resolution Communicate ...

support vertical, ideally with a strong commercial awareness of troubleshooting level 1 and 2 enquiries, with working knowledge of internal systems including O365, Windows 10 including servers 2016/19 and firewall security exposure. You will have a proven ability to problem solve and work effectively ...