6 of 6 Windows 10 Jobs in Scotland

issues, escalating more complex problems to specialist teams where required and collaborating to ensure resolution Become a superuser across key business systems including Windows environments and Microsoft 365 (Exchange Online, SharePoint and Teams), supporting colleagues to use these tools effectively Support employee onboarding and offboarding processes, including device … assets and support lifecycle management, while working with wider IT teams to continuously improve processes and user experience Desirable skills: Basic knowledge of Windows 10/11 and the Microsoft 365 suite Strong customer service skills Good problem-solving ability Clear communication skills (written and verbal ...

Analyst, IT Support or IT Helpdesk role Excellent internal Customer Service skills with strong knowledge of call logging & ticket handling Deep Microsoft knowledge - Windows 10 & specifically Active Directory for user set-ups, JML activity & password resets etc Some additional knowledge across the wider M365 suite, Desktop ...

such as Networks, Hardware and Domains Working knowledge of leading software packages such as MS Office and Lotus Notes Good working knowledge of Windows 10/11 and related software and applications Good experience in End User device hardware and software troubleshooting Knowledge of mobile devices ...

technical support vertical, ideally with some commercial troubleshooting of 1 st or 2 nd line level enquiries, with working knowledge of O365, Windows 10 including servers 2016/19 and firewall security exposure. You will have a proven ability to problem solve and work effectively with ...

from a similar IT technical environment, ideally with some commercial troubleshooting of 1st or 2nd line level enquiries, with working knowledge of O365, Windows 10 including servers 2016/19 and firewall security exposure. You will have a proven ability to problem solve and work effectively ...

Provide 1st line support via phone, Teams, email and face-to-face Log, triage and manage tickets through the Service Desk system Support Windows 10/11 and Microsoft 365 environments Manage Active Directory user accounts and access Build and deploy laptops, desktops and mobile devices … organisation and build strong relationships with users. What Were Looking For Experience in IT Support/Service Desk/Helpdesk Exposure to Windows desktop environments Familiarity with Microsoft 365 Experience working with ticketing systems Strong communication skills Full UK driving licence Why Apply? Stable internal IT team Clear ...