IS Recapture & ORCA Expert understanding of MSI technology, including transforms. Document package configuration Package defect remediation Experience of large OS migration projects (preferably Windows 7 and Windows10) Data Analysis and reporting skills Good communication skills (customer facing as you may need to speak … standards, processes and best practices Involvement in delivering large scale deployments of software, e.g. Microsoft Office Experience of large OS migration projects (preferably windows10) Highlight changes to processes or errors to the process owners. Maintain own process and working instruction documents Work within the contractual … agile and waterfall Microsoft Active Directory server Microsoft Group Policy Objects (GPOs) Understand cloud technologies Understand network topology Must have packaged applications for Windows 7 and Windows10 OS platforms. Must have experience of complex application packaging. (E.g. Autodesk, MS Office, etc.) Software deployment More ❯
mobile devices and printers. Manage and resolve ServiceNow tickets in line with SLAs, escalating where appropriate. Help facilitate the business-wide upgrade from Windows10 to Windows 11, ensuring a smooth transition for end users and minimal disruption. Deliver a positive end-user experience … in a similar IT support or site analyst role. Strong understanding of IT Service Management (ideally ITIL frameworks). Hands-on experience supporting MicrosoftWindows10, Office 365, and mobile devices – Windows 11 upgrade experience is a plus. Confident communicator with a user-focused More ❯
resolve issues related to network performance and connectivity. Skills & Experience Required: 🎯 Technical Expertise: Knowledge of Active Directory (AD) and user management. Experience troubleshooting Windows operating systems (Windows10/11) . Basic understanding of networking principles , including TCP/IP, DNS, and DHCP. Hands More ❯
support for client environments. Troubleshoot and resolve hardware, software, and network issues across desktops, laptops, printers, and mobile devices. Support Microsoft technologies including Windows10/11, Microsoft 365, Active Directory, and Exchange Online. Install, configure, and upgrade IT hardware and software. Maintain clear and accurate … and build strong client relationships. Requirements: Proven experience in a desktop support or IT field engineer role. Strong knowledge of Microsoft infrastructure technologies (Windows OS, Microsoft 365, AD, Exchange, etc.). Experience with basic networking (TCP/IP, DNS, DHCP). Familiarity with remote support tools and ticketing More ❯
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Summer Browning Associates
Public Sector IT Service Environment. Experience in incident triage and resolution. Knowledge of Microsoft operating systems and applications, including but not limited to Windows Server 2012, Exchange 2013, Windows10, Office 365, and general networking technologies. Working knowledge of remote working technologies such as More ❯
Garelochhead, Dunbartonshire, United Kingdom Hybrid / WFH Options
CBSbutler Ltd
experience within an IT support environment. Strong technical knowledge and hands-on experience with: Virtualisation (specifically VMware vSphere) Storage Area Networks (specifically NetApp) MicrosoftWindows Server (ideally 2019) Networking (Cisco and/or Juniper switches/principles) Security Tools (specifically McAfee suite) Solid understanding of ITIL processes. Excellent … communication, leadership, and mentoring skills. Ability to create clear technical documentation and processes. Customer-focused mindset. Desirable Skills: Experience with Splunk. Experience supporting MicrosoftWindows10 environments. Knowledge of Active Directory and SharePoint. Familiarity with military security protocols, Protected Document Registers (PDR), or Joint Service Publications More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
CBSbutler Ltd
experience within an IT support environment. Strong technical knowledge and hands-on experience with: Virtualisation (specifically VMware vSphere) Storage Area Networks (specifically NetApp) MicrosoftWindows Server (ideally 2019) Networking (Cisco and/or Juniper switches/principles) Security Tools (specifically McAfee suite) Solid understanding of ITIL processes. Excellent … communication, leadership, and mentoring skills. Ability to create clear technical documentation and processes. Customer-focused mindset. Desirable Skills: Experience with Splunk. Experience supporting MicrosoftWindows10 environments. Knowledge of Active Directory and SharePoint. Familiarity with military security protocols, Protected Document Registers (PDR), or Joint Service Publications More ❯
Glasgow, Garelochhead, Dunbartonshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
experience within an IT support environment. Strong technical knowledge and hands-on experience with: Virtualisation (specifically VMware vSphere) Storage Area Networks (specifically NetApp) MicrosoftWindows Server (ideally 2019) Networking (Cisco and/or Juniper switches/principles) Security Tools (specifically McAfee suite) Solid understanding of ITIL processes. Excellent … communication, leadership, and mentoring skills. Ability to create clear technical documentation and processes. Customer-focused mindset. Desirable Skills: Experience with Splunk. Experience supporting MicrosoftWindows10 environments. Knowledge of Active Directory and SharePoint. Familiarity with military security protocols, Protected Document Registers (PDR), or Joint Service Publications More ❯
experience within an IT support environment. Strong technical knowledge and hands-on experience with: Virtualisation (specifically VMware vSphere) Storage Area Networks (specifically NetApp) MicrosoftWindows Server (ideally 2019) Networking (Cisco and/or Juniper switches/principles) Security Tools (specifically McAfee suite) Solid understanding of ITIL processes. Excellent … communication, leadership, and mentoring skills. Ability to create clear technical documentation and processes. Customer-focused mindset. Desirable Skills: Experience with Splunk. Experience supporting MicrosoftWindows10 environments. Knowledge of Active Directory and SharePoint. Familiarity with military security protocols, Protected Document Registers (PDR), or Joint Service Publications More ❯
of IT infrastructure support working across a range of up-to-date technologies including: Desktop/laptop/printer hardware Office 365 Exchange Windows10 &11 Active Directory, Azure and iOS Deployment technologies such as SCCM and InTune. Mobile phone support iPhone/iPad VIP support More ❯
support for client environments. Troubleshoot and resolve hardware, software, and network issues across desktops, laptops, printers, and mobile devices. Support Microsoft technologies including Windows10/11, Microsoft 365, Active Directory, and Exchange Online. Install, configure, and upgrade IT hardware and software. Maintain clear and accurate More ❯
City, Edinburgh, United Kingdom Hybrid / WFH Options
ASA Recruitment
Join a vibrant and historic organisation at the heart of Scotland's cultural heritage. IT Service Desk Contractor - Windows 11 Rollout Support Contract: 4+ Months Day Rate up to £165 per day (Inside IR35, via PAYE) Location: Edinburgh (Hybrid: 3 days onsite, 2 days WFH) Hours: 35 hours … our busy IT team during a key period of transformation. This short-term contract role offers the chance to contribute directly to our Windows 11 rollout, support day-to-day IT operations, and play a vital role in keeping our museum staff connected and productive. Key Responsibilities New … starter and leaver processing (account creation, access setup) Installing RAM and SSDs in laptops for Windows 11 compatibility Providing 1st line IT support (onsite and remote) Logging and resolving tickets using Topdesk User account management in Active Directory What We're Looking For Previous experience in a service More ❯
information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service, troubleshooting and documentation skills. A full UK driving More ❯
information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service, troubleshooting and documentation skills. A full UK driving More ❯
information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service, troubleshooting and documentation skills. A full UK driving More ❯
Network cabling & setup • Good Knowledge of Intune & Autopilot imaging process. • Knowledge on System Center Configuration Manager (SCCM) Client side troubleshooting. • Good Knowledge on Windows patching and troubleshooting. Good knowledge on Microsoft o365 and troubleshooting, MFA. Knowledge on Antivirus tool like Crowdstrike. Knowledge in Bitlocker functionality. Knowledge on ITSM … process and SLA (Incident & Service Task) • Good Knowledge of Operating System – Installation & Troubleshooting (Windows10/11, Server – Added advantage) • Excellent analytical and problem-solving skills • Minimum of 5+ years' experience as an IT support engineer or equivalent role – Excellent verbal and written communication skills More ❯
and resolve issues promptly and efficiently. Active Directory and O365. Take a proactive approach to system alerts and daily tasks. Strong knowledge of Windows10 and 11 Full UK Drivers License This is an excellent opportunity for an enthusiastic and passionate IT sup... More ❯
and resolve issues promptly and efficiently. Active Directory and O365. Take a proactive approach to system alerts and daily tasks. Strong knowledge of Windows10 and 11 Full UK Drivers License This is an excellent opportunity for an enthusiastic and passionate IT support engineer to join More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
CV Screen Ltd
software upgrades. What Experience is Required Minimum 3 years of experience in a similar IT support role. Strong working knowledge of Microsoft 365, Windows10/11, and Active Directory. Experience supporting networks, servers, and backup/antivirus tools. Location Based in Edinburgh, this role is More ❯
Edinburgh, York Place, City of Edinburgh, United Kingdom Hybrid / WFH Options
CV Screen Ltd
software upgrades. What Experience is Required Minimum 3 years of experience in a similar IT support role. Strong working knowledge of Microsoft 365, Windows10/11, and Active Directory. Experience supporting networks, servers, and backup/antivirus tools. Location Based in Edinburgh, this role is More ❯
Dundee, Angus, United Kingdom Hybrid / WFH Options
NCR Atleos Corporation
skills; excellent teamwork and collaboration skills Experience of Agile software development lifecycles and associated development techniques Knowledge of operating system architecture/security (Windows10 and Linux) C++ and/or Rust experience using Microsoft Visual Studio 4 or more years of industry experience Preferred Qualifications More ❯
In order to be successful in this position applications should have experience in a service desk environment and skills across Active Directory, M365, Windows10/11 and networking concepts Curious? Contact me for more information on (phone number removed), (url removed) or message me directly More ❯