4 of 4 Windows 10 Jobs in Scotland

issues, escalating more complex problems to specialist teams where required and collaborating to ensure resolution Become a superuser across key business systems including Windows environments and Microsoft 365 (Exchange Online, SharePoint and Teams), supporting colleagues to use these tools effectively Support employee onboarding and offboarding processes, including device … assets and support lifecycle management, while working with wider IT teams to continuously improve processes and user experience Desirable skills: Basic knowledge of Windows 10/11 and the Microsoft 365 suite Strong customer service skills Good problem-solving ability Clear communication skills (written and verbal ...

site support and collaborating with team members during projects. Responsible for managing mobile devices, configuration, and troubleshooting any issues. Experience in troubleshooting MS Windows 10, 11 as well as Office 365. Microsoft accreditations such as MCP and/or MCSE and ITIL would be advantageous. … gained within an IT Helpdesk/Service Desk/Call Centre environment. Creating and applying user groups, permissions and settings using NTFS and Windows Group Policy. Tracking asset management by managing stock, issuing items and maintaining records. State of the art, modern working environments 33 days annual leave ...

such as Networks, Hardware and Domains Working knowledge of leading software packages such as MS Office and Lotus Notes Good working knowledge of Windows 10/11 and related software and applications Good experience in End User device hardware and software troubleshooting Knowledge of mobile devices ...

solutions Travel to other sites when required Provide flexibility for occasional overtime and participation in the on-call rota Experience Knowledge and Skills Windows 10 and 11 support and configuration At least 2 years' experience in a Service Desk Analyst or 2nd line support role Microsoft … Office support, including Word and Excel Basic laptop and desktop hardware setup and troubleshooting Windows Server file share support Basic on-premises Active Directory knowledge Experience using ServiceNow or a similar ITSM/ticketing system Personal Qualities Strong team player Customer-focused and professional Self-motivated with ...