Customer Success Manager (NOW CLOSED FOR APPLICATIONS)
Sheffield, Yorkshire, United Kingdom
Sport:80 PLC
of our company and our purpose Support customers via telephone/video calls and the company's online support desk Work closely with customers to understand requirements, develop User Acceptance Criteria and configure (where possible) new functions Support the Head of Customer with maintaining our internal processes and keeping client spaces up-to-date Weekly, Monthly, Quarterly, and … experience working in a customer success role Previous experience working in a small to medium-sized business An active interest in technology, including knowledge of SaaS products UAC (User Acceptance Criteria) is documentation that clearly outlines functional requirements. The documentation is created by Sport:80 through consultation with the customer. No work is scheduled until the 'UAC' is More ❯
Employment Type: Permanent
Salary: GBP Annual
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