IT Support Technician
- Hiring Organisation
- Elevation Recruitment Group
- Location
- Sheffield, South Yorkshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £34,000 per annum
resolution and keeping users informed throughout. Reporting to the IT Manager, you will provide hands-on IT support across the business, covering hardware, software, Microsoft 365, user accounts and basic networking. Key responsibilities will include: Acting as the first point of contact for IT support requests via phone, email … Logging, prioritising and tracking incidents and service requests through to resolution Providing first-line troubleshooting for hardware, software, printers and peripherals Supporting users with Microsoft 365 applications including Outlook, Teams and SharePoint Managing user accounts and password resets across Active Directory and Microsoft 365 Setting up and configuring ...