2 of 2 Support Engineer Jobs in Sheffield

machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, Applications … and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management software was created right from … the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a SaaS/IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email + More ❯

IT Support Engineer £25,000 - £29,000 Driving License Required Sheffield We are looking for an experienced IT support engineer to come in and hit the ground running with our client who are a fast-growing construction organisation. The successful candidate will be confident, hard- working … chance to progress within a growing company. Expect a modern and welcoming culture where you can thrive and meet your full potential. Key Responsibilities: Support on a 2nd line technical level with internal & external teams, ensuring working practices are executed efficiently and service levels achieved. Liaise with 3rd party … providers and suppliers to resolve support issues through to conclusion. Ensure updates are recorded and end users are communicated to within relevant timescales. Prioritise tickets logged according to impact/urgency. Provide support to other offices/teams which could include face-to-face visits. What You Would More ❯