2 of 2 Customer Experience Jobs in Shropshire

SC Cleared Performance Analyst - Digital Forms Project

Hiring Organisation
Hays
Location
Telford, Shropshire, West Midlands, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
Up to £400.0 per day + £400 per day
public sector digital transformation programme. This is an exciting opportunity to work within a fast-paced, multidisciplinary delivery environment focused on developing and improving customer-facing digital services. The successful candidate will join a team responsible for supporting a rapidly evolving portfolio of digital forms, helping to ensure that … decision-making. You will play a key role in shaping how performance data is collected, analysed, and utilised to improve service outcomes and customer experiences. Working closely with stakeholders and senior analytical professionals, you will help establish meaningful performance frameworks that enable teams to understand and optimise the entire ...

Technical Support Analyst

Hiring Organisation
Muller Dairy
Location
Market Drayton, Shropshire, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Mller locations. Working as part of our Technical Support Operations team, you'll take ownership of issues from start to finish, deliver an outstanding customer experience, and contribute to the continuous improvement of our IT services. Deliver exceptional 2nd line support, resolving incidents and service requests with … customer-first approach. Take ownership of technical issues from initial investigation through to resolution, keeping users informed every step of the way. Support and maintain Microsoft 365, Windows devices, mobile technology and workplace services. Provide hands-on IT support across Mller sites, building strong relationships with colleagues and stakeholders. ...