19 of 19 Customer Service Jobs in Shropshire

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯

Service Design & Transition (SD&T) Manager Contract Type: Inside IR35 Start Date: 3rd November Clearance: SC Clearance (must already hold) Location: 2 days per week on-site in Telford (Central Government project) We are seeking a Service Design & Transition (SD&T) Manager to play a key role in supporting the successful delivery of major Central Government projects . … This role is central to ensuring that new services are designed, transitioned, and implemented effectively, with a strong focus on service assurance and operational readiness. As part of the SD&T function, you will ensure that service components are delivered to the highest standard, guiding project teams throughout the delivery lifecycle - from initial development through to live service. … You will proactively identify service risks, mitigate impacts on service provision, and confirm operational readiness is achieved before go-live. You will also contribute to the wider SD&T community by sharing best practice, patterns, and standards, while supporting and coaching colleagues. Key Responsibilities: Develop support models and diagrams for components delivered by project teams. Ensure Application and More ❯

working with our client, a fast growing company bringing ultra-fast fibre to more rural communities across the Highlands.To help them on this journey, they are looking for friendly, customer-focused people to join the installation teams in Inverness and the North Highlands. Don't worry if you don't have fibre experience as full training provided. This role … homes and businesses Carry out light excavation and cabling work (indoors and outdoors) Work on overhead networks where needed Test equipment and show customers how to use their new service Deliver excellent customer experiences every time What youll bring: Great communication and customer service skills Comfortable working outdoors, at height, and with manual tasks Full UK More ❯

working with our client, a fast growing company bringing ultra-fast fibre to more rural communities across the Highlands.To help them on this journey, they are looking for friendly, customer-focused people to join the installation teams in Inverness and the North Highlands. Don't worry if you don't have fibre experience as full training provided. This role … homes and businesses Carry out light excavation and cabling work (indoors and outdoors) Work on overhead networks where needed Test equipment and show customers how to use their new service Deliver excellent customer experiences every time What youll bring: Great communication and customer service skills Comfortable working outdoors, at height, and with manual tasks Full UK More ❯

Start your tech career as a Digital Device Repair Technician Apprentice! Work with experienced techs to learn hands-on device repair, customer service, and sustainable practices. If you're passionate about technology and eager to gain real-world skills, this is the perfect opportunity to grow in a fast-paced, rewarding industry. Apply now! Role This apprenticeship offers … technician to gain skills and experience in diagnosing, repairing, and refurbishing a wide variety of digital devices. The successful apprentice will play an integral role in the repair workflow, customer engagement, and sustainable device practices. Key Responsibilities: Device Intake & System Management: Receive devices for repair and log them accurately using a Point of Sale (POS) system to ensure smooth … tracking and efficient service Diagnosis & Repair: Identify issues with both hardware and software, carrying out necessary repairs to meet time and cost efficiency standards for customers Stock & Repair Tracking: Conduct regular inventory checks for all repair parts and maintain accurate records of repair stages for each device Sustainability Focus: Refurbish devices to high standards for resale and ensure proper More ❯

of data centre operations with opportunities for progression. Requirements: Self-motivated, well-organized, and capable of solo and team work. Experience with hand tools and working at height. Strong customer service skills and professional conduct. Willingness to travel and stay overnight as needed. Excellent communication and problem-solving abilities. Full, clean UK driving license (some travel by train More ❯

of data centre operations with opportunities for progression. Requirements: Self-motivated, well-organized, and capable of solo and team work. Experience with hand tools and working at height. Strong customer service skills and professional conduct. Willingness to travel and stay overnight as needed. Excellent communication and problem-solving abilities. Full, clean UK driving license (some travel by train More ❯

Job Title: Unified Communications (UC) Support Engineer Location: Telford Salary: £26,000 per annum + Quarterly KPI Bonus Are you passionate about technology and customer service? Do you have experience in telecoms, networking or Unified Communications and enjoy troubleshooting and problem-solving? We're looking for a motivated Unified Communications Support Engineer to join our support team in … Webex , iPECS , or similar Strong troubleshooting and diagnostic skills Excellent verbal and written communication with the ability to simplify technical concepts Experience using helpdesk/ticketing systems A collaborative, customer-first attitude and ability to stay calm under pressure Benefits Quarterly KPI bonus On-site parking Simplyhealth plan Access to our Employee Rewards Scheme Regular staff events and social More ❯

Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM JBRP1_UKTJ More ❯

Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM JBRP1_UKTJ More ❯

Brook Street is working with a growing client that is seeking a Dutch Speaking Customer Service Advisor on a Full-Time, Permanent basis. This is a fully office based in Newport Mon-Fri 9-5. Main duties: To answer incoming enquiries from native Dutch speakers. To advise customers over the telephone on products & services. To enter data More ❯

an on-call Rota Good written and verbal communication skills Capable of working in a team as well as on your own Ability to communicate effectively with clients Excellent customer service skills Experience with IP CCTV and Access Control systems is advantageous however not essential Advanced skills such as commissioning are advantageous however not essential What we offer More ❯

an on-call Rota Good written and verbal communication skills Capable of working in a team as well as on your own Ability to communicate effectively with clients Excellent customer service skills Experience with IP CCTV and Access Control systems is advantageous however not essential Advanced skills such as commissioning are advantageous however not essential What we offer More ❯

of data as a strategic asset for organisational intelligence Technology Enablement & Resilience -Ensure a secure, scalable, and future-ready technology infrastructure that supports flexible working, operational efficiency, and excellent customer service. Customer & Colleague Experience -Shape and deliver a clear vision for how digital experiences work & drive the development of digital services that significantly enhance the experience of both More ❯

ready to take your career to the next level? This exciting opportunity as a Technical Support Engineer offers you the chance to work with cutting-edge technology, delivering exceptional service to customers and driving innovation in the telecommunications industry. With a competitive salary, outstanding benefits, and opportunities for growth, this role is perfect for someone looking to make a … telephony systems, ensuring seamless integration. - Deliver training and onboarding support to users, ensuring optimal utilisation of hardware, software, and services. - Investigate and resolve end-user technical issues, maintaining high service standards. What You Will Bring: - Experience in supporting internet products such as ADSL, VDSL, FTTC, FTTP, SoGEA, and Ethernet. - Strong knowledge of IP networking, including DHCP, DNS, VPN, NAT … role is pivotal to the company's mission of delivering world-class communication solutions to businesses. As a Technical Support Engineer, you will play a key role in ensuring customer satisfaction and operational efficiency, contributing to the company's reputation for excellence and innovation. Location: This role is based at the company's head office in Telford, providing a More ❯

ready to take your career to the next level? This exciting opportunity as a Technical Support Engineer offers you the chance to work with cutting-edge technology, delivering exceptional service to customers and driving innovation in the telecommunications industry. With a competitive salary, outstanding benefits, and opportunities for growth, this role is perfect for someone looking to make a … telephony systems, ensuring seamless integration. - Deliver training and onboarding support to users, ensuring optimal utilisation of hardware, software, and services. - Investigate and resolve end-user technical issues, maintaining high service standards. What You Will Bring: - Experience in supporting internet products such as ADSL, VDSL, FTTC, FTTP, SoGEA, and Ethernet. - Strong knowledge of IP networking, including DHCP, DNS, VPN, NAT … role is pivotal to the company's mission of delivering world-class communication solutions to businesses. As a Technical Support Engineer, you will play a key role in ensuring customer satisfaction and operational efficiency, contributing to the company's reputation for excellence and innovation. Location: This role is based at the company's head office in Telford, providing a More ❯

About the Company: We're representing a well-established cleaning services provider delivering high-quality commercial and industrial cleaning solutions nationwide. With a strong reputation for reliability and exceptional service, the company is now looking for a driven Business Development Manager to help expand its client base and strengthen its presence in the market. Role Overview: As a Business … Development Manager , you'll be responsible for identifying new business opportunities, building strong relationships with prospective clients, and securing profitable cleaning service contracts. This role is ideal for someone with a proven track record in B2B sales-preferably in facilities management, soft services, or cleaning sectors-who thrives on hitting targets and driving growth. Key Responsibilities: Proactively identify and … targets. Prepare and deliver tailored proposals, bids, and presentations to prospective clients. Negotiate contracts and ensure smooth handover to operational teams. Build long-term client relationships and provide exceptional customer service. Conduct market research to identify trends, competitors, and new growth areas. Work closely with senior management to develop and execute the business growth strategy. Skills & Experience: Proven experience More ❯

About the Company: We're representing a well-established cleaning services provider delivering high-quality commercial and industrial cleaning solutions nationwide. With a strong reputation for reliability and exceptional service, the company is now looking for a driven Business Development Manager to help expand its client base and strengthen its presence in the market. Role Overview: As a Business … Development Manager , you'll be responsible for identifying new business opportunities, building strong relationships with prospective clients, and securing profitable cleaning service contracts. This role is ideal for someone with a proven track record in B2B sales-preferably in facilities management, soft services, or cleaning sectors-who thrives on hitting targets and driving growth. Key Responsibilities: Proactively identify and … targets. Prepare and deliver tailored proposals, bids, and presentations to prospective clients. Negotiate contracts and ensure smooth handover to operational teams. Build long-term client relationships and provide exceptional customer service. Conduct market research to identify trends, competitors, and new growth areas. Work closely with senior management to develop and execute the business growth strategy. Skills & Experience: Proven experience More ❯