3 of 3 ServiceNow Jobs in Shropshire

or “end-to-end” IT services (reflecting operational support models and user journeys). Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your More ❯

environments. Core Responsibilities Provide live service support for the CESA service. Investigate and resolve incidents without breaching SLAs. Manage and monitor batch scheduling processes. Perform daily checks and triage ServiceNow tickets. Support patching and failover activities. Collaborate with cross-functional teams to elaborate issues and devise solutions. Skills & Technologies PL/SQL and Java (core development and debugging) Live Service … Support experience ServiceNow (ticket triage and root cause analysis) Batch scheduling tools (e.g., Job Scheduler) Strong problem-solving and analytical skills All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and More ❯

environments. Core Responsibilities Provide live service support for the CESA service. Investigate and resolve incidents without breaching SLAs. Manage and monitor batch scheduling processes. Perform daily checks and triage ServiceNow tickets. Support patching and failover activities. Collaborate with cross-functional teams to elaborate issues and devise solutions. Skills & Technologies PL/SQL and Java (core development and debugging) Live Service … Support experience ServiceNow (ticket triage and root cause analysis) Batch scheduling tools (e.g., Job Scheduler) Strong problem-solving and analytical skills All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and More ❯