26 to 50 of 60 Customer Engagement Jobs in Slough

end to end, this contract could be your ideal next move. Our client – a well-established digital retail brand – is seeking a CRM Lead to help steer data-led customer engagement and retention during their busiest trading period. You’ll have full scope to shape strategy, streamline platforms, and drive measurable impact across millions of customer interactions. … The CRM Lead will work closely with the Senior CRM Manager to optimise customer journeys, manage CRM platforms, and oversee a major ESP migration. This is a highly autonomous, hands-on role where you’ll influence technical direction and bring ideas to life through testing, data, and creative experimentation. Role Highlights – Oversee day-to-day management of CRM systems More ❯

Entertainment Company London (4 days per week in the office) £120,000 + Benefits This is an exciting opportunity to join a leading entertainment business that is redefining audience engagement across digital and physical experiences. The company is investing heavily in its data capabilities and is looking for an experienced Head of Data to lead the evolution of its … to ensure the data infrastructure supports business growth and audience understanding. Alongside this, you will shape the roadmap for advanced analytics, predictive modelling, and machine learning initiatives that drive customer engagement and commercial performance. Key Responsibilities Implement and evolve the business-wide data strategy aligned with commercial goals. Lead the design and scaling of the central data platform More ❯

scale, thrive in driving innovation, have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages effectively with customers, and drives … sale of complex solutions. You will report to the District Sales Manager. Your Impact Join the fastest growing team where experience meets cutting-edge solutions Build and cultivate strong customer relationships, driving business growth within the region Partner with the core sales team to align customer strategies and engagements with AIRS business objectives Take full ownership of leading … sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients Travel domestically as needed to meet More ❯

Junior/Graduate Presales opportunities Are you an ambitious graduate or looking to take the next step in your technical career? Passionate about technology and customer engagement? Interested in designing modern cloud & network solutions? If so, please below... We’re looking for motivated and detail-oriented individuals to join a leading UK-based technology solutions team. This is … a leading organisation. About the Role As a Presales Engineer, you’ll play a key role in supporting the design, documentation, and costing of solutions across Unified Communications (UCaaS) , Customer Experience (CCaaS) , and Security & Networking . You’ll collaborate closely with Solution Architects and commercial teams to translate business requirements into high-level technical designs and ensure solutions meet … both technical and commercial objectives. What You’ll Do Support the design of networking, collaboration, and customer experience solutions (LAN, WAN, Cloud, Automation & AI). Contribute to solution diagrams, technical documentation, and bills of materials. Produce cost models and ensure designs meet profitability and quality standards. Work cross-functionally with engineering, sales, and operations teams. Assist with technology evaluations More ❯

promotional plans to deliver against sales KPI’s (revenue & volume). Obtain trust and foster deep relationships with key decision makers to increase brand consideration. Manage day-to-day customer engagement, resolve challenges and ensure business continuity. Regularly report on sales progress and account development including key actions to drive sales. Acquire a systematic understanding of partners ongoing More ❯

scale, thrive in driving innovation, have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages effectively with customers, and drives … revenue growth by selling complex solutions. Your Impact Join the fastest-growing team where experience meets cutting-edge solutions Build and cultivate strong customer relationships, driving business growth within the region Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives Take full ownership of leading strategic sales campaigns and … sales presentations and pitches while translating complex technical cybersecurity solutions into clear business value propositions for customers Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions Partner with Alliances to develop joint strategies, enhance customer engagement, and deliver innovative solutions for existing and prospective clients Travel domestically as needed to meet More ❯

We’re partnering with a household brand as they embark on a bold CRM transformation across Europe. They’re building a brand new Customer Engagement division, and this is one of the very first hires into it. This isn’t campaign delivery, it’s CRM architecture. That means you’ll be laying the foundations and building the platform … from scratch, for how this business builds trust, personalisation and loyalty through every stage of the customer journey. The Role: This is a newly created role reporting into senior leadership, with one direct report to recruit and manage. You’ll lead the implementation of Salesforce Marketing Cloud across the business and design an adaptive, CRM model that can flex … shape something meaningful from the ground up. You’ll be working for a business with wide-scale brand recognition, strong internal buy in, and ambitious plans to modernise their customer experience across Europe. The role offers genuine scope to grow, with a leadership pathway and influence across markets, and a competitive salary of up to £80,000. You’ll More ❯

hybrid role so you will be required to attend the London office one day a week and for team meetings Skills and experience Proven experience in email marketing or customer engagement roles, preferably for a digital platform Proficiency with email marketing platforms eg Hubspot, Mailchimp, Intercom or similar tools A data driven mindset with experience in analysing performance … metric and optimising campaigns A creative flair, including strong copywriting skills with a focus on clarity, engagement and personalisation Excellent project management, communication, listening and negotiation skills The ability to manage multiple projects and relationships simultaneously, ensuring timely execution while working both independently and collaboratively as part of a team The ability to work under pressure when required and More ❯

to drive growth and enhance the adoption of our flood forecasting solutions. This role will work closely with the Marketing and Product teams to ensure that partnerships align with customer needs, driving mutual value and long-term collaboration. Key Responsibilities: Partnership Development & Strategy Identify, engage, and develop strategic partnerships with key industry stakeholders. Develop tailored partnership strategies to align … with business growth objectives. Work closely with internal teams, including Sales, Marketing and Product, to ensure partnerships drive commercial and customer success. Relationship Management & Growth Manage and nurture relationships with existing partners to ensure long-term success. Establish strong collaboration with insurance providers, commercial clients, and industry bodies. Act as the key point of contact for partners, ensuring their … needs are met while driving business value. Commercial Expansion & Value Creation Work alongside the Senior Customer Success Manager to align partnership initiatives with customer success goals. Identify co-marketing, co-branding, and revenue-sharing opportunities within partnerships. Ensure our solutions are integrated into partner ecosystems in a way that benefits both Previsico and its clients. Strategic Insights & Market More ❯

full software lifecycle—from requirements gathering to deployment and maintenance Ensure high-quality delivery of product components and systems that meet agreed time, scope, and budget parameters Technical Discussions & Customer Engagement Participate in and contribute to technical discussions with team members, delivery management, and technical leads Support stakeholder engagement by eliciting requirements, refining user stories, and ensuring More ❯

What You’ll Bring: Proven experience with Azure Integration Services (Logic Apps, API Management, Service Bus, etc.) Strong background in .NET/C# development or Dynamics CRM/D365 Customer Engagement A good understanding of Microsoft Dynamics 365 from an integration perspective Understanding of Repairs systems or experience working on repairs programmes Ability to explain technical concepts clearly More ❯

AI solutions and eCommerce development company that assists businesses in achieving digital transformation and driving growth. We specialize in AI-powered automation, generative AI for business, predictive analytics, and customer engagement solutions. Our expertise helps companies deliver personalized shopping experiences, optimize operations, and enhance customer satisfaction. At NextGenTechs, we combine cutting-edge AI technologies with industry expertise More ❯

including data cataloging, data lineage tracking, and metadata management to ensure data accuracy, accessibility, and compliance. Preferred: Experience with Databricks Understanding of how data platforms interact with marketing and customer engagement platforms. Knowledge of service-oriented architecture, including exposing and consuming data via APIs, streams, and webhooks. Good understanding of security and data protection best practices. Familiarity with … to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of several digital-first, greenfield products and More ❯

EMEA by driving expansion, adoption and advocacy for a next-generation commerce platform. The Company: $100m in funding by top VCs A global innovator in live video commerce and customer engagement Enterprise clients, including ASOS, Victoria Beckham and Stella McCartney Values-driven culture where ownership, collaboration, and smart growth matter. International office - London/NY/Paris The … organisations, aligning product usage to their business goals. Develop and execute success plans, deliver business reviews, monitor account health and proactively surface expansion opportunities. Desired Skills and Experience: Enterprise Customer Success experience in SaaS or eCommerce environments. Demonstrated ability to engage senior stakeholders, present (e.g., QBRs), and drive impact. Excellent communication and collaboration skills; Comfortable working in fast-paced More ❯

orchestration tools. Automate data processes and improve accessibility across the business. Collaborate with marketing and operations to translate data into actionable insight. Support analytics projects focused on brand performance, customer engagement, and operational efficiency. Contribute to ongoing platform development and performance tracking. Skills and Experience Required 2+ years’ experience in data or analytics engineering. Strong SQL and Python More ❯

be trained on. Inhouse Soccer expert: You will be responsible for defining live game dynamics so our Engineers understand when key game moments occur, and how this translates into customer engagement opportunities. Product owner : You will be the guardian of our Soccer content quality our technology produces. You will be responsible for constantly reviewing and updating our Soccer More ❯

Fi, VPN, Cisco Meraki). Experience in supporting AV/VC systems (Teams Rooms, Crestron, Polycom). Understanding of AWS/Azure desktop virtualization. Soft Skills Excellent communication and customer engagement. Professional handling of executive support scenarios. Strong organizational and multitasking ability. Quality focused with strong documentation discipline. Qualifications Bachelor’s Degree in IT, Computer Science, or related field. More ❯

and reactive maintenance schedules. Monitor site KPIs, service levels, and operational risks, ensuring swift resolution of issues. Manage third-party contractors, ensuring safe, compliant, and cost-effective delivery. Stakeholder & Customer Engagement Serve as the primary point of contact for internal stakeholders and customers on operational matters. Attend service review meetings and deliver performance reports. Communicate planned/unplanned More ❯

educational technologies (e.g., SCORM, TinCan). Conduct QA testing and maintain accurate records of digital assets. Stay up to date with eLearning trends and technologies. Support product innovation and customer engagement activities. Conduct research for assigned development projects where required. Work with subject-matter experts and other stakeholders to transform existing educational content, including text, images, videos and … integrity of all products. Stay abreast of the latest technology trends and best practice in eLearning to enhance the quality and effectiveness of developed content. Lead/participate in customer demos and testing sessions where required. Record and monitor the costs for development tools, license updates, process invoice where necessary . Key Skills: Proven experience in developing digital learning More ❯

and champion solutions that drive significant operational and business case benefits for defence customers. Focus on driving Adoption and Value of our existing security services within the DIB. Strategic Customer Engagement: Lead, drive, and orchestrate large complex sales cycles. Build and maintain enduring relationships with key CXX/C-exec level decision-makers across the UK Defence Industry … Acumen for Digital Transformation: Technical aptitude for understanding how technology products solve business problems. Specific experience or knowledge relating to key digital themes in defence is highly desirable. Strategic Engagement: Proven ability to engage at the CXX level and collaborate effectively with key partners, taking a holistic approach to problem-solving within complex interrelationships. Sales Execution: Demonstrated ability to More ❯

retail, consumer goods, and related industries. This senior client-facing role combines strategic advisory, enterprise architecture, and sector innovation; helping leading brands reimagine how technology enables growth, efficiency, and customer engagement. The Role Lead end-to-end architecture for large-scale transformations spanning digital commerce, supply chain modernisation, and customer experience. Shape sector-specific architecture roadmaps that align … innovation and business change. You’ll lead high-impact programmes for major consumer brands, define sector-wide digital strategies, and shape next-generation solutions that connect technology, operations, and customer experience. More ❯

in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 26 countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built environment - one building at a time. About EDGE Industrial EDGE Industrial is a new … and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers … understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations. Own the Relationship : Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements. Drive Growth : Lead renewals, retention, and identify opportunities to More ❯

to implement solutions globally with local presence. Job Title: · External : Project Manager Level: C3 or Senior Project Manager Level: SC1 · Internal : Consultant 3 or Senior Consultant 1 Reporting to · Engagement Manager Role overview: As Project Manager Level: C3 or Senior Project Manager Level: SC1 you will play an important role within the Project Management Function. The Project Management function … to bring credibility, structure and operational understanding to every engagement. They are accountable for delivering our scope to time, budget and quality, while working hand-in-hand with the customer’s Project Manager to ensure the success of the wider programme. Using their WMS background and real-world operational insight, they help facilitate and guide Design workshops, mentor their … governance and delivery discipline. This includes maintaining detailed project plans, RAID logs, action and decision registers, status reporting, phase-gate control and robust change management. Project Managers also support customer-led activities such as UAT, data preparation, operational readiness and business change, ensuring momentum is maintained and all parties remain aligned. Their leadership includes guiding and developing assigned project More ❯

executing the organization’s technology vision, digital transformation, and innovation strategy. This leadership role will ensure the effective use of technology to support operational excellence, asset reliability, safety, and customer experience across all business functions. Key Responsibilities Develop and implement the company’s overall technology and digital strategy in alignment with corporate objectives. Lead the planning, design, and implementation … of enterprise systems, operational technologies, and digital platforms supporting rail operations, maintenance, and customer engagement. Drive innovation through emerging technologies such as AI, IoT, data analytics, and automation to enhance efficiency, safety, and sustainability. Oversee the management and modernization of IT infrastructure, cybersecurity, and data governance frameworks. Collaborate with executive leadership to identify technology-driven opportunities that improve performance More ❯

Content & Optimisation Department overview: Established in 2016, the Digital department has steadily grown, driven by an ambitious roadmap and bold revenue goals, all while delivering a best-in-class customer experience. With a target of €0.5 billion in global digital revenue in the coming years, the brand is heavily investing in digital innovation and customer engagement. At the … Platform to maximise the impact of all available tools and features. Foster strong relationships with vendor account managers to pilot innovation, new features, and deliver best-in-class digital customer experiences. Leverage data to evaluate site engagement and constantly test and refine site navigation, filters and key interaction points, for enhanced customer experience and performance. Optimise on More ❯