26 to 50 of 99 Customer Experience Jobs in Slough

inventory. We partner with publishers worldwide to optimise their ad operations and drive sustainable revenue growth through innovative solutions and expert support. Role Overview We are seeking an experienced Customer Success Manager to join our growing team. This person will be responsible for building and maintaining strong relationships with our publishers, ensuring they maximize value from our advertising solutions. … This role will focus on understanding publisher goals, driving adoption of our platforms and products, and providing strategic guidance to improve monetization, performance, and long-term partnership success. The Customer Success Manager will act as a trusted advisor, coordinating with internal teams to deliver solutions, resolve issues, and proactively identify growth opportunities. What You Will Do We are looking … for experienced Customer Success Managers to join us in this growth phase and help us create the ideal customer experience for our clients. Manage and expand a portfolio of accounts generating $10m a year Relay customer feedback to the product team, ensuring we're developing the best technology to suit our customers' needs Craft persuasive sales More ❯

ve proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology … teams are communities of technology focussed professionals who work together to deliver SaaS ERP based transformation programmes based on KPMG Powered Enterprise. The teams use their functional knowledge and experience (e.g., Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, to support pre-sales activities and to … d love to see: Educated to degree level or equivalent. An understanding of the key finance or procurement business issues/drivers that result in clients pursuing transformation programmes. Experience of multiple industry sectors (e.g. Media, Services, Retail, Insurance, Local Government etc.) is preferred Experience of working effectively with senior client representatives. Knowledge of how Oracle Cloud ERP More ❯

maintain momentum. What we expect from you: Strategic Leadership: Proven ability to translate vision into actionable programs and mobilize cross-functional teams toward shared outcomes. Transformation & Change Expertise: Deep experience leading large-scale transformation, ideally across multiple geographies and functions. Program & Portfolio Management: Strong command of methodologies (Agile/hybrid/waterfall) with experience managing complex multi-track … programs. Operational Acumen: Understanding of organizational design, shared services, and best-shoring models, including experience implementing AI and automation in operations. Commercial Mindset: Ability to connect operational changes to business performance (revenue, margin, cost base, and customer experience). Analytical Rigor: Comfortable using data and KPIs to measure impact and guide decisions. Influence & Communication: Excellent stakeholder management … skills; able to communicate clearly, inspire trust, and navigate complex organizational dynamics. Cultural Agility: Experience working in international environments, building bridges across regions, and fostering a “one company” mindset. Experience leading transformation or modernization programs in global or multi-regional organizations (preferably in IT services, technology, or consulting). Strong background in program governance, PMO leadership, and strategic More ❯

Content & Optimisation Department overview: Established in 2016, the Digital department has steadily grown, driven by an ambitious roadmap and bold revenue goals, all while delivering a best-in-class customer experience. With a target of €0.5 billion in global digital revenue in the coming years, the brand is heavily investing in digital innovation and customer engagement. At the … Platform to maximise the impact of all available tools and features. Foster strong relationships with vendor account managers to pilot innovation, new features, and deliver best-in-class digital customer experiences. Leverage data to evaluate site engagement and constantly test and refine site navigation, filters and key interaction points, for enhanced customer experience and performance. Optimise on … to align with product readiness for timely content launches. Analyse content performance, identify opportunities for optimization, testing, and continuous strategic improvements You’ll Need to Have: 4–5 years’ experience in e-commerce role with experience of strategic management of content and site optimisation within a fast-paced, international retail environment Prior team and stakeholder management experience More ❯

AI is an end-to-end platform for building, deploying, and scaling AI agents and Conversational Business Applications (CBA), designed to deliver next-level employee productivity and the total customer experience in the most intuitive way. Acting as a front layer to all digital operations, DRUID unifies and enhances the existing technology landscape while mitigating app fatigue. With … and outbound programs Evangelize DRUID brand in the marketplace by presenting, promoting, and selling our solutions by leveraging a value selling approach Establish, develop, and maintain positive business and customer relationships in the territory Develop trusted relationships with local partners and global systems integrators to cultivate new opportunities and drive successful customer implementations Monitor the company’s industry … competitors, new products, and market conditions to understand a customer's specific needs Update and maintain the CRM system Supply management with feedback on customer needs, problems, interests, activities, and potential for new products and services Continuously test and iterate outbound prospecting campaigns with tailored and personalized messaging. What you’ll bring to DRUID Strong track record of More ❯

of the brightest minds in this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine learning platform. Location: Central London– 3 days in office/2 days remote Salary: Negotiable + bonus + healthcare, pension etc. Requirements for Product Specialist … At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV). Basic scripting knowledge in Python or Bash Excellent customer-facing skills You have a sales spark - while this role isn't a focussed sales role, this is required due to the nature of the role A motivated self … standard Responsibilities for Product Specialist –Spanish-speaking - Graduate Level You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team) Manage live customer projects from planning to final review Provide customer training to new and existing customers Deliver workflow advice to customers using the product Identify significant new projects Basic troubleshooting More ❯

present regular sales reports, forecasts, and performance metrics to the executive team Manage the sales budget, ensuring optimal allocation and utilization of resources Coordinate with marketing, product development, and customer support teams to ensure a seamless customer experience Sales Responsibilities: Actively engage in selling GK8’s blockchain solutions to prospective clients, building and maintaining strong client relationships … product demonstrations to potential clients Qualifications: Bachelor’s degree in Business, Engineering, Finance, or a related field. An MBA or advanced degree is preferred Minimum of 7 years of experience in sales, with at least 3 years in a leadership role within the blockchain industry Strong technical background with an understanding of blockchain technology and fintech solutions Proven track … record of achieving sales targets and driving growth in a similar role Excellent leadership, communication, and interpersonal skills Strong negotiation and closing skills, with a customer-centric approach Ability to travel as needed to meet with clients and attend industry events Proficiency with CRM software and sales analytics tools More ❯

premises enterprise software solutions that empower organisations to make smarter decisions based on advanced analytics of structured and unstructured data. They are helping organisations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using their solutions. … for onboarding, content sharing, and campaign execution. Team Collaboration Collaborate with internal teams and contribute to a culture of creativity, accountability, and continuous improvement . Requirements 6+ years of experience in partner or channel marketing, ideally within international markets. Experience executing co-marketing campaigns and working with partner ecosystems. Familiarity with EMEA and APAC business environments and cultural … nuances. Strong communication and project management skills. Experience in B2B tech, SaaS, or enterprise software is preferred. Comfortable working in a fast-paced, cross-functional environment. Why apply: The Company: Join some of the industry’s most creative minds. Their global team of professionals are always encouraged to keep up with the latest technological and business advances, which ensures More ❯

a fast-paced, high-performance environment. You’ll be the technical backbone bridging our product with client needs, helping scale our go-to-market efforts and shaping how customers experience our platform. This hybrid role combines technical expertise, client-facing problem-solving, and product integration, with plenty of room to grow and shape the scope based on your strengths. … that values flexibility and connection. What you'll do: You will work mostly on post-sales operations. Work closely with the founders and the (future) CSM team throughout the customer journey Gain a deep understanding of our users, their business objectives, their flows of funds to demonstrate value effectively. Ensure an excellent customer experience and apply technical … expertise throughout the implementation by maintaining consistent, clear communication with multiple stakeholders. Differentiate between “must-have” and “nice-to-have” requirements and feedback from the customer during the deployment. Document the implementation project plan for both internal and external stakeholders. Define project milestones, meet them, and clearly communicate dependencies and ownership. Identify and mitigate project risks such as scope More ❯

executing the organization’s technology vision, digital transformation, and innovation strategy. This leadership role will ensure the effective use of technology to support operational excellence, asset reliability, safety, and customer experience across all business functions. Key Responsibilities Develop and implement the company’s overall technology and digital strategy in alignment with corporate objectives. Lead the planning, design, and … implementation of enterprise systems, operational technologies, and digital platforms supporting rail operations, maintenance, and customer engagement. Drive innovation through emerging technologies such as AI, IoT, data analytics, and automation to enhance efficiency, safety, and sustainability. Oversee the management and modernization of IT infrastructure, cybersecurity, and data governance frameworks. Collaborate with executive leadership to identify technology-driven opportunities that improve … for digital transformation and IT performance, ensuring measurable value creation. Stay abreast of global rail technology trends and best practices to maintain a competitive and future-ready organization. Qualifications & Experience Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or related field. 15+ years of progressive experience in technology leadership, preferably within large-scale, asset More ❯

across their platform, applications, and AI-powered experiences. This isn’t analytics as usual. You’ll be defining an AI-native, developer-first analytics platform where real-time data, customer context, and machine reasoning come together to deliver insights that go far beyond traditional dashboards. You’ll own the product vision and roadmap for a next-generation analytics engine … source joins, and both human and AI-native querying (e.g. Text-to-SQL). Leverage in-app instrumentation (session replays, logs, engagement events) to enable observability, anomaly detection, and customer experience analytics. Build AI-Enabled Interactions Lead the development of agentic capabilities—such as natural language querying, AI-generated dashboards, and real-time recommendations—integrating structured data with … and notebooks. Design for Multiple Personas Create adaptable tools and visualizations that serve developers, product managers, GTM teams, and support leaders—balancing usability, flexibility, and technical depth. Champion Developer Experience Treat analytics as a product for builders: emphasize modular design, great documentation, clean APIs, and extensibility. Integrate Across the Stack Ensure seamless interoperability with the company’s knowledge graph More ❯

harnessing the latest AI technologies to deliver simpler, faster, and more efficient digital experiences across departments. We’re looking for an experienced Cloud & DevOps Engineer to join the AI Customer Experience team - a multidisciplinary group driving innovation in Generative AI, conversational interfaces, and automation. You’ll design, build, and manage the infrastructure that powers large-scale AI services … comprehensive monitoring, logging, and alerting to maintain high system reliability and performance. Provide technical support for complex issues and advise on modern engineering practices for large-scale projects. Skills & Experience Strong background as a DevOps or Cloud Engineer in public cloud environments (AWS, Azure, or GCP). Experience deploying and managing infrastructure for AI/ML workloads using … MLOps or LLMOps practices. Excellent scripting and automation skills in Python (e.g. Boto3, SDKs). Proven experience with Python-based IaC frameworks (Pulumi, Terraform, CDKs). Hands-on experience building CI/CD pipelines for AI deployments (Github Actions, MLFlow, ZenML, or similar). Deep understanding of containerisation and orchestration tools (Docker, Kubernetes). Desirable Experience deploying More ❯

Business Owners to align service delivery with operational needs. Drive operational stability, problem management, and proactive issue prevention. Support change and release governance for restaurant-impacting changes. Champion a customer-first mindset, ensuring technology enables great guest experiences. About You: Proven experience in IT Service Delivery or IT Operations within a hospitality or multi-site retail environment (hospitality … strongly preferred). Experience in proactively managing multi-vendor environments, particularly Vista, Oracle, and Fourth. Strong understanding of ITIL processes (Incident, Problem, Change, and Service Level Management). Excellent stakeholder engagement skills with a collaborative, delivery-focused approach. Comfortable working independently, managing priorities, and driving outcomes autonomously. Calm under pressure, analytical, and pragmatic in fast-moving operational settings. A … enjoys working with suppliers to find smart, scalable solutions. This is an exciting opportunity to join a respected hospitality brand where your expertise will directly impact service quality and customer experience across the UK and beyond. More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the team: The role is part of a 24x7 global support team. You may be required to work overnight or weekends, as needed. Occasional travel may also be required. You will be working with customers and other team members in addressing their questions …/email about the LNRSG Service The issues can range from a simple password reset to webpage workflow of LNRSG code to troubleshooting network connections to working with the customer on specific rules to improve their risk posture. About the role: As the leading provider of integrated physical and digital risk mitigation solutions, we are looking for a highly More ❯

Lead innovation initiatives in areas including digital commerce, omnichannel retail, and supply chain transformation. What We’re Looking For Deep expertise in Consumer Markets technology and business architecture , with experience in direct-to-consumer, digital commerce, customer experience platforms, and digital supply chain. Proven ability to design and deliver large-scale, technology-enabled platforms for Tier More ❯

home We’re looking for an Ecommerce Optimisation Specialist to join one of our dynamic retail clients. If you’re passionate about online shopping, love using data to improve customer experiences, and enjoy driving impactful changes across websites and apps, this could be the role for you. What you’ll do: Oversee all ecommerce optimisation and personalisation initiatives across … websites and apps. Work with the ecommerce trading team to gather A/B testing requirements and implement campaigns that balance customer experience with commercial impact. Manage content updates to ensure a clear and accurate customer journey. Identify opportunities for innovation and implement changes using Bloomreach and other tools. Utilise HTML, CSS, and a strong understanding of … search and merchandising tools (Search and Promote). What we’re looking for: Passion for ecommerce and online retail. Strong analytical mindset with experience in optimisation, personalisation, and A/B testing. Hands-on experience with HTML, CSS, and ecommerce platforms/tools. Be at the heart of driving innovation and delivering experiences that keep our customers coming More ❯

market strategy for an integrated portfolio of Billing and CRM products. Translate complex product capabilities into clear business outcomes and market value. Partner closely with Product Management, Sales, and CX leaders to drive growth and adoption. Lead competitive positioning, packaging, and messaging across the product suite. Work hands-on with CRM and Billing platforms to understand functionality and shape positioning. … About You Experience in Energy/Utilities. Strong understanding of Customer Experience, CRM, and Call Centre operations. Exposure to Billing systems, pricing, or rate design. Working knowledge of platforms such as Salesforce or similar CRM systems. Analytical, detail-oriented mindset with strong cross-functional communication skills. Comfortable getting hands-on installing, configuring, and experimenting with software. Background More ❯

initiatives. Build long-term, strategic relationships with senior clinical, operational, and procurement stakeholders. Lead the full sales cycle from prospecting through to close, managing procurement processes and ensuring exceptional customer experience post-sale. Act as the key relationship holder for NHS clients, positioning yourself as a trusted advisor and strategic partner. About you 3+ years’ experience in … the ability to navigate complex procurement frameworks. Entrepreneurial, self-starting mindset with a blend of hunter mentality and relationship focus. Confident communicator, comfortable engaging C-suite and clinical leaders. Experience with Salesforce CRM and knowledge of NHS procurement or frameworks is highly desirable. Package Up to £55,000 base + uncapped commission + accelerators HYBRID - 1-2 days p … social impact Arius Recruit is exclusively hiring for this role. We connect experienced sales professionals with senior commercial opportunities across the UK . We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analytics, and Financial Crime software. Arius Recruit Ltd is acting as More ❯

+ £12,000 OTE Location: London (Hybrid – 3 days in office) Why Join: Work with cutting-edge AI technology transforming how global businesses operate Fast-track your career in customer success, with progression into senior commercial or product roles Join a scale-up that blends world-class tech with a collaborative, people-first culture Looking to launch your career … in the world of SaaS and AI? This is your chance to join one of the UK’s fastest-growing software companies, working at the intersection of technology, customer success, and commercial strategy . You’ll be the product expert guiding customers through trials, showcasing value, and turning interest into adoption — all while developing the commercial acumen to shape … AI can simplify and speed up complex tasks Understand client challenges, design smart solutions, and guide them through adoption Collaborate with Support and Technical teams to ensure a seamless customer experience Help turn trials into long-term success stories — you’ll be key to the growth engine What You’ll Bring: A degree in a technical, analytical, or More ❯

dynamics to provide actionable insights Act as trusted advisor to senior stakeholders Exposure to domain specific consulting in any one of the areas such as Financial services, supply chain, Customer Experience , Operations etc Guide clients in adopting and optimising cloud based business models Interpret business data to build compelling business cases and transformation roadmaps For Data expertise Exposure … use data and analytics to drive business insights, develop use cases for business improvements, develop KPIs Define Data strategy and modernisation roadmaps Your Profile Key Skills/Knowledge/Experience Exposure to business strategy and transformation Cloud Consulting & Digital Platforms Any industry domain knowledge Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our More ❯

Years of Experience: 3- 5+ years Skills: Go, Java, Git, REST Web Services, Jenkins, NoSQL, Postgres/ql Based in London Victoria or Burgess Hill Enthusiastic, diligent Senior Golang Software Engineer to work on the global Loyalty and Benefits platform in American Express. The candidate should have excellent soft skills, strong technical ability with an extensive passion to learn. … A modern microservice-based Loyalty and Benefits platform, designed to be able to handle all aspects of the Loyalty and Benefits customer experience, globally. Built using modern tools such as Golang, Kafka and Docker, there is ample opportunity to drive innovation and grow knowledge and skills as an Engineer. As a Software Engineer on an Scrum team, you … will be building and enhancing features in the Account domain. You will also coordinate and work with other Engineers across the platform to share knowledge and principals. Required: · Demonstrable experience in at least one back-end type safe programming language (Golang Preferred) · Comfortable/experienced with back-end micro-service architecture and communication, specifically REST and asynchronous messaging services More ❯

First Product Design hire 🚀 💰£50,000-£55,000 🏡Hybrid working Our client is a forward thinking, VC backed startup transforming the retail industry with an innovative solution that redefines customer engagement. Their product suite includes a mobile first web app, a client facing dashboard and supporting marketing platforms. They’re now looking for their first Product Designer to take … is a great opportunity to take on more ownership and really make your mark as the companies first Product Designer! What are they looking for? 2-5 years of experience in UX/UI design for digital products, ideally in a startup or fast-paced environment Strong portfolio showcasing UX and UI skills across web and mobile platforms Proficiency … in Figma Comfortable working cross-functionally with engineers and stakeholders Excellent communication skills and attention to detail Experience with responsive and mobile-first design This role would suit someone early in their career with a pro-active attitude and passion for progressing their career in product design. You’ll be supported by a high calibre and friendly team and More ❯

and has significantly matured its product & tech team over the last few years. They are now looking to transform their scheduling and booking platform ( a core part of the customer experience that handles over 130,000 requests per year & drive 30-40% of their revenue) into a scalable, integrated, and online-enabled service . 💻📈. As Senior Product … high-profile transformation project from ideation through to operational execution, working with internal stakeholders, store teams, and external partners. 🏬🛍️ What are they looking for? A proactive Product Manager with experience driving change in operational systems 🛠️ Able to work with complex integrations, and internal platforms 🔗 Skilled in stakeholder management and leading cross-functional teams 🤝 Customer-focused with a deep … understanding of operational workflows 👥 Capable of managing sensitive change that impacts existing processes while delivering business improvements ⚖️ Nice to have: experience in retail 🛍️ Key Responsibilities: Lead the transformation of the scheduling and booking platform over the next 12 months 📅 Operationalize the platform online and integrate it fully into stores 🖥️🏬 Manage external partners for scheduling and route optimization 🚚 Work closely More ❯

Data Scientist (Retail) 1 x Lead Data Scientist (SaaS) Our client partners with some of the world’s most recognisable brands to deliver innovative, data-driven solutions that transform customer experience, strategy, and performance. From global enterprises to digital-first disruptors, they help businesses harness the power of advanced analytics, machine learning, and AI to stay competitive in More ❯

full lifecycle of a product, from conception to release. We are looking for a confident leader who can guide cross-functional teams in the creation of products that improve customer experience and grow market share. Responsibilities Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap … products, and balance resources to ensure success for the entire organization Develop product positioning and messaging that differentiates [Company X] across primary market segments Required skills and qualifications Strong experience in a dynamic product management role Proven success in overseeing all elements of the product development lifecycle High effectiveness in managing cross-functional teams Experience in delivering finely … strategies Exceptional writing and editing skills, combined with strong presentation and public speaking skills Preferred skills and qualifications Bachelor’s degree (or equivalent) in product design or engineering Previous experience in software and web development Proven success as a product developer in a nonmanagerial role Demonstrable knowledge of SEM (search engine marketing) and online advertising More ❯