26 to 50 of 52 Customer Experience Jobs in Slough

thrives at the intersection of visual storytelling, brand design, and UX . You will be embedded in a cross-functional sprint team, collaborating with product managers, engineers, marketers, and customer experience managers to create beautiful, user-focused content that drives customer engagement, adoption, and success. Key Responsibilities: Design and deliver high-impact, customer-facing content that … combines strong writing, layout, and visual communication Create engaging content across all stages of the customer journey, including: Onboarding flows, user guides, and visual tutorials In-app messaging, tooltips, and feature announcements Email nurture campaigns and lifecycle communications Customer stories, testimonials, and advocacy materials (infographics, social cards, PDFs) Event and webinar assets, including landing pages, promo banners, and … or complex product information into simple, visually engaging formats Use design and prototyping tools such as Figma, Canva, Illustrator, and Webflow to create content experiences Refine content based on customer data, feedback, and testing results Requirements: 3–5 years’ experience as a content designer, visual designer, or marketing designer, ideally in SaaS or tech Strong writing skills combined More ❯

products are presented online to engage and inspire customers. As an Assistant Trader, you’ll support with regular trade reporting and analysis, providing insights on sales, stock, conversion and customer behaviour to help influence category strategy. You’ll assist with coordinating campaigns, brand launches and seasonal opportunities, ensuring products are well-merchandised across the site and that key trends … are reflected in our offer. You’ll also contribute to enhancing the customer experience through optimising search results, curating edits for key trading moments, and supporting testing on content, launches and digital journeys. This role is ideal for someone who is highly numerate, detail-focused, and thrives in a fast-paced digital environment. Experience in eCommerce and … eager to learn, able to prioritise effectively, and confident working cross-functionally with teams across Buying & Merchandising, Marketing, Operations, and Analytics. What we are looking for in a candidate... Experience in an eCommerce environment is advantageous with an understanding of Digital Merchandising principles including colour and trend. An analytical and numerate mind is a must to drive sales and More ❯

in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position is ideal for someone with … strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective … and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular More ❯

Location: South of Manchester Start Date: ASAP End Date: 31st December Rate: £450 per day - PAYE via Umbrella Only As a minimum, we require the following: Recent hands-on experience in HSM Management for vendors such as Thales, Entrust, and Gemalto (or other HSM vendors) Proficiency in HSM Monitoring tools. Automation skills. Coding expertise, including Python or other relevant … Ensure governance and clear record keeping of activities undertaken to ensure an accurate audit trail required for attestation/Audit support. Take a proactive approach to improving operations and customer experience/turnaround. Assist in the management of any control issues identified via audits or other control issues. Essential Skills/Basic Qualifications: Experience in Cryptography/… accuracy of work Experienced at making informed decisions, against tight timescales Able to prioritise and manage multiple tasks concurrently Proficient in MS Office applications ? Desirable Skills/Preferred Qualifications: Experience in IT Security roles Knowledge of cryptography Industry relevant Security qualifications. Industry relevant Project Management qualifications. Experience in an Operational environment Operational documentation creation and maintenance. Deep understanding More ❯

sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. This is a great opportunity for someone with proven IT support experience to step into a fast-paced, professional services environment and play a key role in delivering first-class IT support to colleagues across the globe. The Role You’ll … The team supports a wide range of systems and applications, ensuring staff across all offices receive efficient, professional, and friendly assistance. The goal is simple: providing the best possible customer experience to internal users. This is a hands-on role where you’ll be supporting everything from Microsoft 365 and Teams through to specialist legal applications like iManage … users updated. Supporting audio and video conferencing setups. Contributing to knowledge base articles and continuous improvement of IT support processes. What They’re Looking For At least 12 months’ experience in an IT support role, ideally within professional services. Strong troubleshooting skills across both hardware and software. Hands-on experience with Microsoft 365 applications (Word, Excel, PowerPoint, Outlook More ❯

ve proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology … of solutions. Works with the management team to build capability and capacity across the team. Contribute on proposals and bids from a development and design perspective utilising professional design experience and how it aligns with the wider Learning Services business strategy. Works with the broader business to drive industry engagement and promote KPMG as a learning business. What will … you need to do it? Extensive experience in the learning industry, with proven experience leading large and complex projects running simultaneously. Strong proficiencies in rapid authoring tools such as Evolve, Storyline and Captivate. Experienced multi-media designer with strong proficiency in motion graphics, video editing, audio post-production, publishing tools and graphic design. Experienced in all aspects of More ❯

I’m hiring for our long-term client – this time for a Technical Support Engineer or Application Support Engineer within the User Experience UX role with one of my favourite hiring managers – a strong, collaborative team and a high-performing environment. Contract: 12-month PAYE | Inside IR35 + strong possibility of conversion to FTE Salary: Up to … working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing. You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes. We’re looking for … someone with: UI development or support experience Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development Ability to read/debug JavaScript and use browser developer tools Scripting with JavaScript, Python, Bash or Shell Understanding of MySQL or Oracle Strong communication skills and a solutions-driven mindset Nice to have: Experience supporting cloud More ❯

Content & Optimisation Department overview: Established in 2016, the Digital department has steadily grown, driven by an ambitious roadmap and bold revenue goals, all while delivering a best-in-class customer experience. With a target of €0.5 billion in global digital revenue in the coming years, the brand is heavily investing in digital innovation and customer engagement. At the … Platform to maximise the impact of all available tools and features. Foster strong relationships with vendor account managers to pilot innovation, new features, and deliver best-in-class digital customer experiences. Leverage data to evaluate site engagement and constantly test and refine site navigation, filters and key interaction points, for enhanced customer experience and performance. Optimise on … product readiness, to ensure readiness for timely content launches. Analyse content performance, identify opportunities for optimization, testing, and continuous strategic improvements You’ll Need to Have: 4–5 years’ experience in e-commerce site merchandising within a fast-paced, international retail environment Strong analytical and data-driven mindset, skilled in Adobe Omniture and Content Square Results-oriented, with a More ❯

direct-to-consumer website. This senior role combines strategic leadership with hands-on execution, giving you the autonomy to shape the digital roadmap, drive commercial performance, and elevate the customer experience across multiple European markets. With full P&L responsibility, you will lead trading strategy, merchandising, and operational excellence to deliver sales growth, profitability, and market share. Why … Merchandising & Range Planning Develop seasonal Open-to-Buy plans aligned to budget and growth objectives. Manage stock forecasting, allocation, and sell-through optimisation. Curate digital product assortments that drive customer engagement and loyalty. Marketing & Campaign Alignment Work with marketing teams to deliver an integrated commercial calendar. Balance full-price sales with strategic clearance and promotional events. Align brand campaigns … to maximise digital conversion. Digital Experience & Operations Lead UX/UI improvements to increase engagement and conversion. Oversee site merchandising, markdowns, and promotional activity. Use data analytics to optimise trading and customer experience. Strategic Projects Deliver omni-channel initiatives, operational upgrades, and platform enhancements to keep the business competitive. What We’re Looking For Senior digital commerce leader More ❯

We specialise in helping businesses unlock the true value of their data. By designing and delivering innovative solutions, we enable clients to transform how they use data, marketing, and customer experience to drive growth. Our teams combine technical expertise with commercial insight to deliver measurable impact across industries. Our people are what set us apart. We’re a … and maintain stakeholder dashboards that provide actionable insights. Write SQL queries to access and prepare data in BQ/Snowflake (with focus on GA4 data). (Nice to have) Experience with ContentSquare. Quality Assurance & Testing Carry out thorough end-to-end testing of dashboards to guarantee accuracy. Spot potential risks or gaps (e.g., missing data points) and recommend solutions. … delivering added value. Provide training to stakeholders who are new to GA4. Help upskill wider teams, giving them confidence to use GA4 independently for high-level insights. About You Experience & Skills Background as a Web Analyst or in a similar analytics-focused role. Proven track record delivering reporting projects using GA4 and BI tools. Ideally experienced in agency, consulting More ❯

searching for an Lead Android Engineer to join our clients forward-thinking mobile team.Our client isone of the UKs most trusted and innovative omni-channel retailers, where technology and customer experience go hand in hand. If youre passionate about delivering high-quality mobile experiences and want to work with modern tools, great people, and at a company where … learning and development are core valuesthis is the role for you. Key Responsibilities: Lead Android engineering efforts on customer-facing apps used by millions across the UK. Influence architecture and development strategy within a high-performing Agile squad. Provide technical assurance and guidance across complex, high-impact projects. Collaborate cross-functionally with iOS Engineers, BAs, QAs, Designers, and UX … Support and mentor junior engineers, contributing to their growth and the wider community. Actively contribute to technical decision-making and project shaping from inception to release. Key Requirements: Extensive experience in native Android development using Kotlin and Java . Strong grasp of MVVM , MVP , and modern Android architecture patterns. Deep understanding of TDD , pair programming , and Agile methodologies (Scrum More ❯

A dynamic and design-led retail group reshaping the footwear space with two exciting, high-growth brands under its umbrella. With a sharp focus on innovation, trend leadership and customer experience, the business is setting new standards in modern fashion. It’s a fast-moving, ambitious environment where creativity, bold thinking and impact are at the heart of … and US markets. Working cross-functionally with digital, buying and merchandising teams, you'll drive strategy and trading decisions through a data-first approach. With a strong focus on customer behaviour, key metrics, and performance optimisation, you’ll play a critical role in shaping digital growth. The person Proven track record of success in a similar Digital Trading and More ❯

partner and trusted advisor. Unite and inspire a highly diverse set of stakeholders, bringing pace, conviction and collaboration to complex change. Deliver visible, measurable impact across operations, culture, and customer experience. The Person A proven leader of large-scale transformation programmes in organisations of 1,500+ employees. Recognised expertise in workforce planning: able to translate organisational strategy into practical More ❯

defined acceptance criteria. Collaborate closely with design and engineering teams to deliver high-quality features. Manage day-to-day product delivery, unblock issues, refine scope, and maintain focus on customer outcomes. Engage directly with clients and stakeholders to gather insights and shape product decisions. (There is a client facing aspect to the position) Embed lean, hypothesis-driven discovery practices … easy-going, organised personality. Excellent communicator, concise and clear, able to engage technical and non-technical stakeholders alike. Intellectually curious and committed to continuous learning. Appreciation for design and customer experience; a background in or affinity for design is a plus. Location & Working Pattern Based in London 4 days a week in-office (Monday to Thursday). Finish More ❯

at the forefront of innovation and digital transformation. With a strong presence across the UK and beyond, the business is committed to delivering cutting-edge connectivity solutions and exceptional customer experiences. Role Overview We are seeking a highly capable Technical Project Manager to lead and deliver complex technology projects across the organisation. This is a permanent role offering hybrid … depending on the delivery model. Identify and mitigate risks, resolve issues, and ensure project quality and compliance. Communicate effectively with senior stakeholders, providing clear updates and insights. Required Skills & Experience Proven experience as a Technical Project Manager in a complex, fast-paced environment. Strong understanding of project management methodologies (Agile, Waterfall, Hybrid). Experience delivering technology infrastructure … Excellent stakeholder management and communication skills. Ability to manage multiple projects simultaneously and prioritise effectively. Familiarity with tools such as JIRA, Confluence, MS Project, or equivalent . Telecoms industry experience is a strong advantage but not essential. Desirable Project Management certifications (e.g., PMP, PRINCE2, Agile PM, Scrum Master ). Experience working in regulated environments or with large-scale More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the role: As a Senior Fraud Data Analyst , you’ll use global data … scale data analysis to investigate suspicious behavior and provide insights that lead to immediate real-world impact. You will underline the value of your recommendations by leveraging your deep experience with operational measures within industry and your ability to quickly translate customers’ fraud KPIs into opportunities. You’ll leverage a real-time platform analyzing billions of transactions per month More ❯

Legal Specialist Sector - Legaltech, Law, Technology, SAAS, Artificial Intelligence Location - Central London/Hybrid Salary & Benefits - £30,000 to £45,000 (depending on experience) + benefits (Healthcare, Laptop, Bonus Days off, Hybrid working) Job Type - Graduate, Legal, Full-time, Permanent Recruiting graduate level to 2+ years experience in a legal role. Ideally with experience in contract review. … countries such as AMD, National Grid, LG and DHL. You will play a central role in ensuring our customers achieve success from the outset through collaboration with the customer throughout the onboarding process. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customer’s … as part of a team. - Strong communication and interpersonal skills, with the ability to articulate complex ideas clearly to a diverse audience. - Self-driven, proactive, and passionate about enhancing customer experiences. Detail-oriented, with strong problem-solving skills. A creative thinker capable of developing innovative strategies for customer engagement. - Comfortable with learning and utilizing new software and technology More ❯

per milestone accrued + performance bonus + vested share options. About MENA FS We are building an inclusive digital bank with a Shariah ethos , delivering a world‐class banking experience in ethical finance. Having completed the PRA New Bank Start‐Up Unit (NBSU) ‘Initial’ stage , we are now assembling a full Board to progress through the pre‐application stages … Business Plan (RBP) deliverables and milestones roadmap. Refine long‐term strategy to adapt to market conditions, fintech evolution, regulatory changes, and consumer trends. Use competitive analysis, market insights, and customer segmentation to position the bank for rapid, scalable growth against current and emerging digital banks. Ethical Governance Establish and oversee an ethical governance framework. Incorporate feedback from pre‐application … with the COO to define and deliver a digital‐first technology strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the Role: You will use your experience with data analysis to investigate … suspicious behavior. This will provide new insights to customers leading to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You’ll leverage a real-time platform analyzing billions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the Role: You will use your experience with data analysis to investigate … suspicious behavior. This will provide new insights to customers leading to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You’ll leverage a real-time platform analyzing billions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce More ❯

store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision – we are building the worlds most admired … are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Think without limits - Think fast, think fearlessly, and take the team … and the planet Are you ready to join the Fearless? Job Description This is a leading role in our Experimentation Centre of Excellence , shaping the experimentation strategy across all customer-facing functions — from Product and Personalisation to Trade and Marketing . Managing a small team, you'll own and drive best-in-class experimentation practices across the whole group More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team: You’ll collaborate closely with the delivery team to prioritise new feature development and address customer feedback and issues. In this role, you’ll also mentor cross-functional colleagues, provide informal leadership across the team, and play an active part … program execution. You will represent product domain(s) to peers, managers and executives across the company and to external audiences and will be seen as a central point for customer understanding. Responsibilities Build deep customer insight and market awareness. Use data to guide decisions and measure success. Lead go-to-market planning and product transitions. Manage product lifecycle More ❯

and investigating suspected or fraud cases. Continuously refine the internal risk control framework, policies, fraud management engine, and operational procedures to mitigate risks. Continuously identify and analyze business and customer pain points. Design innovative and intelligent operational solutions from data-driven insights and product-oriented approaches to enhance operational efficiency and customer experience. Coordinate cross-team collaboration efforts … to implement these solutions. Maintain effective communication with business teams and collaborate on joint investigations, risk assessments and experience enhancement projects across departments. What we are looking for: Bachelor's degree or higher in a relevant field; 5+ years of experience in risk management matters; prior experience in cross-border collection and payment institutions, banks, or consulting … related industries is preferred. Strong project management experience, excellent team collaboration skills, and the ability to work under pressure. Demonstrated ability to think independently, summarize findings, and possess a strong sense of curiosity and self-motivation to proactively identify issues, propose solutions, and follow through on their implementation. Excellent English communication skills, both spoken and written. More ❯

for someone who thrives in cross-functional environments and is ready to take full ownership of the product lifecycle—from discovery through to delivery and continuous optimisation. While prior experience in the travel industry would be beneficial, it is not essential. What matters most is your ability to manage products end-to-end, engage stakeholders effectively, and drive results … through collaboration and customer-centric thinking. Key Responsibilities: End-to-End Product Ownership Lead the entire product lifecycle—from ideation and requirement gathering to launch and iterative improvement. Collaborate with cross-functional teams including engineering, operations, commercial, and design to deliver high-impact solutions. Ensure features and products are aligned with user needs, business goals, and market trends. Roadmap … roadmaps, and updates. Lead product demos, internal training, and knowledge-sharing initiatives. Work within an agile and collaborative environment to maintain momentum on key deliverables. Ideal Candidate Profile: Proven experience (ideally 3+ years) in a Product Manager role within a technology-led environment. A background in or exposure to travel-related products (rail, car hire, etc.) is a bonus More ❯

in raising the bar within the design team. You’ll lead on complex projects across onboarding and activation journeys, redesigning legacy trading platforms, and delivering seamless end-to-end customer experiences. You’ll be hands-on across UX/UI, prototyping, and research while also helping to upskill and mentor the team. Your Skills and Experience Strong experience More ❯