76 to 100 of 156 Customer Experience Jobs in Slough

We’re looking for an experienced, visionary Head of Product to lead the strategy, development and continuous optimisation of our clients digital customer journey. This is a pivotal leadership role, accountable for ensuring every interaction with our platform is seamless, engaging and commercially effective. You’ll take ownership of … with technical, UX and commercial teams. You’ll lead the development of new features, enhancements and personalisation initiatives underpinned by data-led insight and customer behaviour analysis. With a sharp eye on market trends, emerging technologies and customer expectations, you’ll champion innovation and play a central role … in shaping the future of our ecommerce proposition. We’re looking for a commercially astute, collaborative leader with a background spanning ecommerce, customer experience, and product-led growth. You’ll bring a strong track record in delivering product strategies that drive engagement, conversion and commercial outcomes. Adept at More ❯

accounts worth millions in potential business. You will be the first point of contact for prospective clients and will create a "wow factor" customer experience, establishing a strong foundation for future business relationships. Working in close collaboration with our global sales, marketing, and account teams, you will engage … stakeholders Other SDRs in your team SDR Manager Sales reps Account Managers Sales Leadership VP of Revenue Operations job requirements 2-3 years of experience in a sales or business development role, preferably in technology, HR services, or professional services sectors. Familiarity with sales tools such as LinkedIn Sales … Navigator, Salesforce, and ZoomInfo. Experience using AI-powered tools and CRM systems to drive targeted, scalable outreach. Proven ability to engage senior decision-makers, understand their needs, and deliver compelling value propositions. Self-motivated and goal-oriented, thriving in fast-paced, dynamic environments. Excellent communication and interpersonal skills. Don More ❯

and as a certified B Corp, they’ve baked purpose into every product decision. About the role The Lead Product Manager will shape the customer experience across discovery, purchase, and loyalty. Reporting to the Director of Product, you’ll lead two cross-functional squads and own web, app … The Lead Product Manager will: Define and strategy across discovery, search, and loyalty in a high-scale D2C setting Prioritise features based on data, customer insight, and experimentation outcomes Collaborate with engineering, design, and marketing to execute and iterate at speed Lead A/B testing and data-informed … out Engage stakeholders across tech, ops, and commercial to drive unified progress Own the Mobile, Web and Loyalty/Membership You Will Need Proven experience owning a high-volume D2C or eCommerce product journey Strong experimentation credentials—A/B testing, data insights, and outcome tracking Familiarity with customer More ❯

institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations … deliverables. Reporting of commercial risk or cost saving opportunities. Help clients enact and track mitigation actions. What will you need to do it? Demonstrable experience in software asset management, showing clear proficiency over software licensing (all aspects of contractual, technical, and commercial, activities), alongside excellent understanding of software technology … licensing through relevant tooling (like IBM License Metric Tool, IBM License Service, and industry recognised software asset management tools, like Flexera or ServiceNow). Experience of managing a wide range of internal and external interactions and comfortable working and communicating in a client facing role. Exceptional written and verbal More ❯

life by fostering a culture of innovation, collaboration, and personal growth. We encourage our diverse teams to bring their whole selves to work – ideas, experience, and passion – to drive our mission forward. Our people are our strength. Role Description: The Implementation Consultant plays a key role in providing implementation … business needs, configuring solutions to meet those needs, and ensuring successful project delivery. The Implementation Consultant collaborates with internal teams and stakeholders to drive customer satisfaction, adoption, and project success. Responsibilities: Engage with clients to gather and analyze business requirements, objectives, and challenges. Conduct discovery sessions, workshops, and interviews … services, upsell, and cross-sell opportunities based on client needs and usage. Monitor client satisfaction, gather feedback, and address concerns to ensure a positive customer experience and long-term retention. Collaborate effectively with sales, product management, support, and development teams to align on client requirements and project goals. More ❯

in the world, they have fresh products hitting their website daily and our service never stops. They pride themselves on delivering a first-class customer experience, which has underpinned their success. With over 2 million customers they deliver to over 80 countries around the world and their online … the team, cultivating innovation and progression through collaboration and execution of projects across multiple teams. What you’ll be able to demonstrate: Skills and experience: They are looking for iOS engineers who: Can produce robust well tested code. Care about the product, user experience and design. Have more … than 4 years of experience developing for iOS. Are a team player, that values being part of a team Are proactive and willing to make positive changes to the way we work Are proficient in writing code in Swift and possess the expertise to select and implement the most More ❯

Because that’s what drives you to be better, be more and ultimately, be more fulfilled. Job Description Position Title: SYBASE L3 Must have experience of integrating ASE 16 with external key management systems for full TDE RELEVANT EXPERIENCE: (8-15) YRS No. of Positions available 1 Organization … troubleshooting. • Troubleshooting includes check for the replication configuration, threads down, stable device full, RSSD log full, stop and restart threads, repagent and reserves. Competencies • Customer Focus • Technical Expertise • Interpersonal Effectiveness • Concern for Order and Quality • Ability to work under pressure. • Flexibility. • Problem solving • Balance and progress parallel activities. • Multi … quality standards, regulatory requirements and company policies Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions/Reopen Cases More ❯

D365 across the business? If so, please read on. About your new Company: Join a prestigious client recognized for its commitment to excellence and customer-centric approach. As a leader in their industry, they have a dedicated, high performing CRM team that you will be leading to enhance their … exciting areas of tech. What you’ll gain: Chance to have strategic ownership of a well-established Dynamics platform, with the following modules Sales, Customer Service and Marketing Improve and grow your knowledge with Ai as you work on Ai strategy with the business Your role will make a … to shape the platform going forward. Exceptional benefits package, including a competitive salary range of £90,000 - £95,000. What you’ll bring: Strong experience in Dynamics CRM leadership, specifically with Sales, Marketing and Customer Experience modules Deep understanding of Dynamics CRM from a development and architecture More ❯

hands-on, high-impact role for someone who is tech-savvy, curious, organised, and excited to be part of a company where technology and customer experience go hand in hand. Key Responsibilities: Provide day-to-day IT support to both our Support Centre and salon teams Manage onboarding … tech team on rollouts, upgrades, and IT projects Document solutions and contribute to internal knowledge base Help implement improvements to drive efficiency and user experience ABOUT YOU: Passionate about tech and eager to grow your skills Great with people — you’re approachable, helpful, and a clear communicator A natural … problem-solver with excellent attention to detail Highly organised, proactive, and able to manage competing priorities Curious and always looking to learn Experience in an employee-facing IT support role Familiarity with Windows laptops and Microsoft 365 administration Experience using Service Desk tools LOCATION: Our office is based More ❯

company’s go-to-market strategy. Reporting directly to the CEO, this high-impact position demands strong business acumen, a consultative approach, and proven experience in B2B sales, ideally within AI/SaaS conversational commerce with enterprise or retail clients. About the Role As the Sales Development Representative, your … Clay, and Instantly. Multi-Thread Engagements: Expanding account relationships to include higher-level decision makers and champions. Key personas include CRM Directors, Marketing Directors, Customer Experience Directors, and Omnichannel/E-commerce Directors. Driving Deal Momentum: Qualifying leads, supporting pipeline progression with tailored messaging and timely touchpoints, and … to amplify pipeline impact. What We’re Looking For They seek a strategic, creative thinker with strong sales expertise. The ideal candidate will have: Experience: Minimum 2 years in a B2B SDR or BDR role, with a proven track record of meeting or exceeding activity, pipeline, and conversion targets More ❯

biggest and most high-profile digital transformation programmes, a once-in-a-generation reform of government products and services. The ideal candidate will have experience working in Agile teams, public sector (GDS), dealing with stakeholders across technical teams, business change teams and end users. Experience in Identity and … requirements and deliverables being produced to ensure alignment with stakeholder expectations, Research, gather requirements, analysis, process design, user story creation for topics such as: Customer experience/user journey Identity lifecycle (joiner, mover, leaver) Lifecycle automation – HR driven data integration Contractor registration Access management processes (request, approve, review More ❯

As a Sales Director, you will be responsible for selling a market-leading product suite. We’re looking for an enterprise seller who has experience selling into T1 banks, Issuer/Processor Platforms, PSPs, Fintechs and large merchants/big tech. Whilst you will be based in the UK … other performance metrics set by the company. Qualifications A senior sales profile: a proven track record in enterprise sales is essential. You should have experience in selling complex solutions and services to large financial institutions and payment service providers. Demonstrated success in meeting and exceeding sales targets is crucial. … Experience selling into T1 banks, Issuer/Processor Platforms, PSPs, Fintechs and large merchants/big tech. An understanding of A2A and Open Banking and a deep understanding of the wider payment ecosystem is a strong bonus. You should be well-versed in industry trends, and understand the needs More ❯

human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development. This is the job Are you a dynamic, result-driven professional with a proven More ❯

with the subject line: “Application Support Request”. Role: Regional Manager Job Type: Permanent Location: United Kingdom Are you ready to utilise your experience in IT solutions for Utility industry? We have the perfect role for you as a Regional Manager. Careers at TCS: It means more TCS is … make an impact that matters, through challenging projects which demand ambitious innovation. The Role As a Regional Manager, you will be responsible for Maintaining Customer satisfaction, meeting delivery commitments and business growth. In this role you will have the opportunity to work with Utilities domain software products OEM and … their end customers. For this role you should be able to be part of an on-call rotation for after business hour customer calls and able to travel to customer sites. Key Responsibilities: • Customer satisfaction and engagement lead. • Managing multiple customers in Utilities domain. • People Management for More ❯

Want to join a challenger consumer-facing bank that has design at the heart of it? Our client’s brand, product, and customer experience are all about to undergo a major transformation. Backed by a leadership team that champions design , they’re investing in building a world-class … journey from the ground up. The team recently welcomed a dedicated motion designer to elevate their craft and bring more delight and dynamism to customer experiences. With momentum building and ambitious goals ahead, there’s never been a more exciting time to join. They’re hiring a Mobile Product … applying both qualitative and quantitative research to guide design decisions Structured, engaging communication and storytelling skills Mobile - IoS and Android to react native examples Experience working closely with engineers and product teams in fast-paced environments A love of design craft – attention to detail, pride in UI, and a More ❯

commercial goals. Leadership – Inspire, mentor and develop managers and ICs across multiple locations; build succession and hiring plans. Delivery – Partner with Product, Design and CX to ship high-impact features on time and to quality. Excellence & Scale – Embed robust standards in architecture, testing, CI/CD and cloud infrastructure so More ❯

a Head of E-Commerce. The Head of eCommerce will be responsible for leading online commercial performance and enhancing the end-to-end digital customer journey. This senior role will set the strategic direction for the website’s design, content, and optimisation, working closely with internal teams and external … to deliver an engaging and effective online experience. The ideal candidate will bring a strategic mindset and strong expertise in digital commerce and user experience, with a proven ability to drive growth through data-led decision-making and customer-focused improvements. This role also involves managing a lean … team and collaborating across departments to ensure a consistent and high-quality experience across all digital touchpoints. Key Responsibilities: Digital User Experience : Define and implement a strategic roadmap to enhance the digital customer journey, ensuring the site aligns with brand values and supports discovery, consideration, and conversion. More ❯

over 5 to 6 month cycles 📦 Selling a dual-revenue model: SaaS plus usage-based consumption 📈 Working alongside product and clinical ops to shape customer experience You'll thrive if you: ✅ Have 3 to 5+ years of AE experience, ideally in start-ups or scaleups ✅ Are curious More ❯

the identification, evaluation, and roll-out of cutting-edge AI tools across a diverse portfolio of businesses. From automating back-office processes to enhancing customer experience and operational efficiency, you’ll be at the forefront of turning AI into meaningful, real-world value. This is a hybrid role … and delivery What They’re Looking For Deep understanding of the AI and automation landscape , including LLMs, AI agents, and business-facing tools Proven experience implementing AI or intelligent automation platforms in corporate settings Strong stakeholder management skills - able to align C-suite, ops, and tech teams Excellent project … management ability, from scoping to post-launch review Curious, adaptable, and excited by emerging technology Bonus points for experience across multiple sectors or group business structures Why Apply? Lead AI innovation across a varied and ambitious group of businesses Direct access to decision-makers and the freedom to shape More ❯

end platform for building, deploying, and scaling AI agents and Conversational Business Applications (CBA), designed to deliver next-level employee productivity and the total customer experience in the most intuitive way. Acting as a front layer to all digital operations, DRUID unifies and enhances the existing technology landscape … and team quotas Provide forecasting and account opportunities as needed Monitor the company’s industry competitors, new products, and market conditions to understand a customer's specific needs Collaborate internally with other cross-functional groups to foster an environment of knowledge sharing and best practices Update and maintain the … a unique business problem You have a strong sense of ownership, you care about what you sell and serving the direct needs of your customer in an optimal manner You possess expertise in driving enterprise sales and are adept at navigating conversation at a strategic level You’ve demonstrated More ❯

scalable risk and credit decisioning . This is a core pillar of the business, powering everything from onboarding and pricing to fraud detection and customer experience. They’re now hiring a dedicated Lead Product Manager to take ownership of this area and help build the company’s next-generation … and scaling fast — sustainable business model, clear product-market fit, and strong investor backing What we’re looking for: ✔️ 5+ years of Product Management experience ✔️ Experience in risk, credit, fraud , or other fintech infrastructure domains ✔️ Fluent in backend systems & confident working closely with engineers and data scientists ✔️ Strong More ❯

Geospatial and Location Intelligence initiatives. This role is pivotal in shaping how they use GIS and spatial data to optimize our locker network, improve customer experience, and drive operational efficiency. Key Responsibilities: Define Geospatial Product Strategy aligned with business goals like optimal locker placement, route efficiency, and market … strategic alignment. Manage product lifecycle from ideation to launch, including backlog grooming, sprint planning, and post-launch iteration. What We’re Looking For: Proven experience in geospatial product management or location intelligence. Strong understanding of GIS tools, spatial data, and BI reporting. Ability to translate complex data into strategic … insights. Experience working with cross-functional teams and external data providers. Comfortable balancing technical depth with usability in tool design. More ❯

services that positively affect society. What You’ll Be Doing As a Service & UX Designer , you’ll play a key role in developing our Customer Experience and Service Design offerings, helping to establish us as a leading provider in these areas. You’ll work closely with design, client … services, and project management leads to deliver innovative employee, customer, and user experiences. Key Responsibilities Project Leadership : Lead interaction and service design projects, including workshops, creative sessions, and defining design principles. User-Centered Design : Ensure all designs are informed by a deep understanding of the people we’re designing … from internal and external expertise. Mentorship : Guide junior team members, offering constructive feedback and skill development. What You’ll Bring Service Design Expertise : Proven experience leading complex design projects with multiple designers. Tool Mastery : Proficient in Adobe CC, InVision, Sketch, Axure, and other design tools. Strategic Thinking : Ability to More ❯

Manager to lead our sales efforts across the UK, Ireland, and Continental Europe. This strategic role is crucial for driving revenue growth, building strong customer relationships, and establishing Tata Communications Ltd as a leader in the cybersecurity space within the region. You will be responsible for the entire sales … Governance, Risk & Compliance (GRC), network security (including firewalls), cloud security, Operational Technology (OT) security, and data security (encryption, DLP, key management). Revenue Generation & Customer Relationship Management: Develop and execute strategic sales plans to achieve revenue targets and expand our customer base within the assigned territory. Build, maintain … and nurture strong, long-lasting relationships with key stakeholders and decision-makers within target customer organizations. Proactively identify and pursue new business opportunities through various channels. Revenue & Pipeline Management: Take ownership of key financial and sales performance metrics, including Total Contract Value (TCV), Annual Contract Value (ACV), sales funnel More ❯

complex landscape of Data & AI. Our mission is to empower businesses across various industries with strategic insights that unlock new opportunities, deliver imaginative new customer experiences, drive revenue growth and enhance operational effectiveness. If you’re ready to embark on an exciting journey that blends strategy with real-world … collaboratively with colleagues across various functions, sharing knowledge and insights to drive collective success and foster a culture of innovation. Qualifications and Skills Leadership Experience: Proven experience in delivering complex Data & AI strategic projects in high pressured client environments, managing teams, demonstrating the ability to mentor and develop … talent within the Data & AI community. Strategic Project Involvement: Experience in supporting or leading strategic initiatives that drive successful outcomes, particularly in the context of Data & AI. Shaping Statements of Work: Lead the development of statements of work, with demonstratable commercial acumen for deal shaping, ensuring alignment with client More ❯