Support Analyst - 2nd and Some 3rd Line, Office 365, AD, Azure , etc
Slough, Berkshire, South East, United Kingdom
Zorba Consulting
and escalations. You MUST have excellent Communication skills & Customer Service. 2 nd and Some 3 rd Line Support Azure Office 365 support Hardware Firewall management Network troubleshooting You must have excellent communication skills and be polite/personable. Attention to detail is a must. Key Responsibilities Provide 2nd & some … ensure timely issue resolution Install and manage Microsoft Client Operating Systems In-depth understanding and administration of Active Directory, including Group Policies User account management, security group administration, onboarding/offboarding processes and device enrolment/documentation Install, set up, and perform maintenance on network printers and wireless devices … as the second point of contact for warehouse hand scanner hardware Manage and support Office 365, including user and service administration Responsible for patch management across site servers, desktops, servers & MAC estate Take ownership of escalated technical issues requiring 2nd and some 3rd line support, providing efficient and effective more »
Employment Type: Permanent
Salary: £35,000
Posted: