24 of 24 Microsoft 365 Jobs in Somerset

incidents and service requests quickly and professionally. Using JIRA , you'll accurately record, prioritise and resolve tickets within agreed SLAs. You'll work with Microsoft 365, Windows 11, macOS, mobile devices, business applications and RMM tools . Based at our West Office in Bath, Somerset … requests, troubleshoot, resolve within SLAs and escalate appropriately. Install, configure and maintain laptops, desktops, mobile devices, software and applications; support Windows 11, macOS, Microsoft 365, iOS and Android . Remotely monitor and support devices using NinjaOne, Mosyle or similar RMM tools ; use PowerShell for basic administration, troubleshooting ...

Join a friendly, forward-thinking IT team supporting managed-service clients across the UK. This customer-focused opportunity suits someone experienced with Windows Desktop, Microsoft 365, Active Directory and ticket-led technical support. If youve also worked in the following roles, wed also like to hear from … third-party vendors when required Client Site Support: Attend client sites when required CANDIDATE REQUIREMENTS ESSENTIAL Previous customer-facing experience Experience supporting Windows Desktop, Microsoft 365 and Active Directory Advanced knowledge of the Microsoft suite of products Experience using a ticketing system Basic understanding of networking ...

identifying the root causes of recurring problems. Manage and maintain estate networks, including switching, Wi‐Fi, VLANs, firewalls, VPNs and connections between sites. Administer Microsoft 365, Entra ID and Intune, supporting secure access, device management and collaboration tools. Support business‐critical systems, including Oracle Simphony, payment terminals … ideally within hospitality, retail or a multi‐site environment. Strong networking knowledge, including switching, VLANs, Wi‐Fi, firewalls, DHCP/DNS and VPNs. Strong Microsoft 365 and Entra ID administration skills, with experience of Windows Server, Active Directory, Group Policy and backup solutions. Experience supporting ...

Looking for challenges and solutions Promotes Customer Service ‘Can do’ attitude Sense of humour Technical Skills - An awareness of: IT Hardware Windows Operating systems Microsoft 365 Training Level 3 Information Communications Technician Apprenticeship Standard You will receive full training and support from the Just IT Apprenticeship team … Communication skills IT skills Attention to detail Customer care skills Problem solving skills Team working Initiative Can-do attitude IT Hardware Windows Operating Systems Microsoft 365 Qualifications English GCSE, grade Grade C/4 + (Essential) Maths GCSE, grade Grade C/4 + (Essential) About ...

from your first week. You'll report to and work alongside the Director of UK Technology & Global IT, who looks after our Microsoft server infrastructure, Microsoft 365 and our cloud and backup systems across the group. They own the infrastructure and the bigger projects. … laptops and phones for new starters and collect and wipe them when people leave. Create and update user accounts, licences and access in Microsoft 365. Keep IT asset records accurate: what we own, where it is and who has it. Support meeting room and AV equipment. Maintenance, security ...

issues and getting involved in infrastructure projects and improvements. You’ll be part of a team responsible for maintaining and evolving a large-scale Microsoft infrastructure environment, supporting both on-premises and cloud technologies. You’ll act as a technical escalation point for complex issues, take ownership of major … through to resolution. Take a technical lead during P1/P2 major incidents, coordinating activity across relevant resolver teams. Support and maintain a hybrid Microsoft infrastructure environment, covering both cloud and on-premises technologies. Work extensively with Microsoft Azure, Entra ID, Active Directory and Microsoft 365. Manage ...

helping manage business systems and technology services. Role General duties including: User Support Provide first-line technical support to staff via phone, email, Microsoft Teams, and in person Log, update, and manage support requests through the IT Service Desk Assist users with password resets, account access issues, and basic … troubleshooting Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint Escalate complex issues to senior members of the IT team when required Hardware and Device Management Prepare and configure laptops, desktops, mobile phones, and other IT equipment Assist with new starter and leaver processes, including account ...

Nexthink dashboards, alerts, campaigns, investigations and Remote Actions Identifying recurring problems and supporting proactive or automated remediation Supporting Windows 10/11, Microsoft 365, Active Directory/Entra ID and Exchange Working with Intune, Autopilot/SCCM, Citrix and ServiceNow Building, configuring, replacing and troubleshooting laptops … Genuine hands-on Nexthink experience within an end-user computing environment Experience supporting senior executives or VIP users Strong Windows 10/11 and Microsoft 365 troubleshooting skills Experience with Active Directory/Entra ID, Exchange, Intune and endpoint deployment tools Evidence of personally delivering hardware refreshes ...

processes QUALIFICATIONS AND KNOWLEDGE Desirable UK Level 3 or Level 4 qualification in Electrical Engineering, or equivalent Experience using 2D drawing software Competence with Microsoft 365 Working knowledge of AC systems, including single-phase and three-phase systems Working knowledge of DC systems, including 24V, 48V, 110V … compatibility best practice, including wiring-panel layout and signal segregation SKILLS Experience using 2D drawing software such as AutoCAD LT or EPLAN Competence with Microsoft 365, including Excel and Word Good numerical skills Project and process management skills would be advantageous Ability to interpret customer requirements PERSONAL ...

improvement initiatives Work closely with our internal IT team, external managed service provider, and other technology suppliers Assist with business application support and administration Microsoft 365 administration Microsoft Intune administration User provisioning Device compliance activities Security housekeeping The apprentice will be supported with the above activities ...

range of disciplines within IT and networking systems. Windows Server, TCPIP, Active Directory, Group Policy, RADIUS, Certification Authority. Cloud platforms e.g. Azure, Office 365, Cisco Meraki. Change Management within complex IT projects. Good communication and reliability. Ability to prepare and produce concise yet insightful communications for dissemination ...

Hybrid) Excellent stakeholder management Communication skills Strong organisational and planning abilities Attention to detail Experience managing risks, issues, actions, and dependencies Advanced knowledge of Microsoft 365 applications, including Excel, PowerPoint, Teams and SharePoint Prioritise in a fast-paced environment Desirable Experience within a PMO or IT delivery … function Knowledge of ITIL practices and service management processes Experience using project management tools such as Jira, Azure DevOps, Monday. com, Smartsheet, Microsoft Project or COEDM3 Professional certifications such as: PRINCE2 Foundation/Practitioner Agile Foundation or Scrum certification PMQ, PMP, or equivalent ITIL Foundation Key Competencies Project Coordination ...

Infrastructure Make decisions on direction and architecture of the company's IT End to end Project management and implementation Experience required Windows Environments - M365, Intune, EntraID, MS Defender Hardware support - Laptop and desktop Software Support Remote Support Managing Physical Infrastructure Networking - Cisco, Meraki, maintenance and support Firewall, VPN DNS, DHCP ...

analytical and problem-solving skills Good communication skills and the confidence to work with stakeholders across different areas of the business Experience with Azure, Microsoft 365, source control, release management, Epicor upgrades or cloud migrations would also be beneficial. About You Youll be someone who enjoys getting ...

seeking an IT Support Engineer (Level 2) to join our estate tech team. You will handle second‐line IT issues, manage networks, and support Microsoft 365 and Entra ID across multiple sites, including security and payment systems. A full UK driving licence is required for site travel. ...

helpdesk system Helping to maintain IT equipment and keeping accurate asset records Assisting with data backups and following cybersecurity best practices Supporting colleagues with Microsoft 365 applications, including Outlook, Teams and SharePoint Training Information Communications Technician Level 3. Your earnings can increase over time with an apprenticeship. ...

University. An effective communicator, able to build and maintain relationships, take responsibility for documentation and complete small projects. Strong technical skills around M365 suite and end user devices including windows, MacOS and Linux Broad knowledge of current IT and AV technologies and their application in a Higher Education context ...

University. An effective communicator, able to build and maintain relationships, take responsibility for documentation and complete small projects. Strong technical skills around the M365 suite and end-user devices, including Windows, MacOS and Linux Broad knowledge of current IT and AV technologies and their application in a Higher Education context ...

exciting opportunity for an experienced Azure Infrastructure Engineer to join the team. This role will be supporting the operational management, optimisation and delivery of Microsoft Azure based infrastructure across the Integrated Care Board (ICB) and GP IT. You will get to be involved in supporting migrations and implementing … secure configuration baselines Experience managing infrastructure components such as Windows Server, virtualisation (Hyper-V/VMware), networking, endpoint management (Intune/MECM), and M365 Demonstrated ability to investigate and resolve complex technical incidents across Azure and hybrid environments Experience in PowerShell, scripting or Infrastructure-as-Code beneficial Ability to analyse ...

Experience supporting or training colleagues on systems and procedures. Strong analytical, problem-solving and continuous improvement skills. Excellent attention to detail and confident using Microsoft Excel and Office 365. Able to manage high volumes of data, prioritise workloads and meet deadlines. Location Bristol - this is an on-site role. ...

develop the support service while building strong relationships with IAAPS staff, students, and University IT colleagues. The role requires strong technical skills with the M365 suite and end-user devices (Windows, MacOS, Linux) and broad knowledge of current IT and AV technologies used in higher #J-18808-Ljbffr ...

governance artefacts, while collaborating with stakeholders and vendors in a hybrid UK role. The role requires strong organisational skills and experience with MS 365 tools. #J-18808-Ljbffr ...

activity in a digital logbook. • Update company project planning software as work is progressed. • Following the companies ISO 9001 procedures. • Using Microsoft Office 365 for documents and communication. • Occasional travel to Dorchester head office when required. • The possibility of future customer site visits to evaluate designs ...

industry standard tools and techniques to support these activities Provide second and third line support and fulfil service requests relevant to UCL’s Office 365 applications and infrastructure Create and review customer and operational documentation relating to the service Deliver service improvement features for UCL’s Messaging & Collaboration … Work independently and use own initiative where appropriate and to know when to refer decisions upwards using sound judgement Computer literate with knowledge of Microsoft Office suite of applications and the Windows operating system Excellent planning, organisation and prioritisation skills, ability to plan and prioritise own workload in order ...