1 to 25 of 27 Microsoft 365 Jobs in Somerset

to play a key role in delivering a modern IT strategy, with a focus on cloud technologies, system reliability, and security. The successful candidate will support and enhance a Microsoft Azure and Microsoft 365 environment, alongside enterprise security and backup systems. You'll be responsible for investigating and resolving complex technical issues, managing upgrades, ensuring disaster … recovery readiness, and supporting system integrations following acquisitions. Key Responsibilities: Provide infrastructure support across Microsoft Azure, Microsoft 365, backup, and security platforms. Diagnose and resolve technical incidents with minimal disruption. Maintain and optimise infrastructure through patching, monitoring, and performance tuning. Manage and support enterprise security solutions (Fortinet, Microsoft Defender, Sentinel, Mimecast, etc.). Contribute to … disaster recovery planning and testing. Document processes, incident resolutions, and technical procedures. Skills & Experience: Strong knowledge of Microsoft 365 (Intune, SharePoint, Exchange Online, Entra ID). Hands-on Microsoft Azure experience (VMs, networking, storage, AVD). Familiarity with Fortinet firewalls and related technologies. Experience with backup/disaster recovery tools (e.g., Veeam, Azure Backup). Proactive More ❯

/10:00-18:00 Overview: We are recruiting on behalf of our client for a Tier 2 Technical Support Analyst with strong cloud and Microsoft 365 expertise. This role is ideal for someone with at least three years' experience in IT support who is confident handling escalated tickets, delivering projects, and acting as a technical point … cloud-focused project delivery, offering excellent scope for development. Key Responsibilities: Provide 2nd-line support remotely, over the phone, and on client sites. Manage and resolve escalated tickets across Microsoft 365, Azure, networks, and on-premises infrastructure. Administer Microsoft 365 environments, including Azure Active Directory, Exchange Online, SharePoint, Teams, OneDrive, Endpoint Manager, and related … admin centres. Configure and secure Microsoft 365 tenants, applying security policies and best practice. Support Windows Server, desktop OS, and mobile device management via Intune. Carry out networking support including routers, firewalls, switches, TCP/IP, and DNS. Implement and support security protocols including DKIM, DMARC, and SPF. Contribute to cloud migration and upgrade projects, producing technical More ❯

Role Summary: We are seeking an experienced Test Manager (Contractor) to lead and coordinate testing activities for a large-scale Microsoft 365 Tenant Migration program. This role will define test strategy, manage execution across multiple workstreams, and ensure seamless user experience during and after migration. The ideal candidate will have a strong background in Microsoft 365 … M&A environments as this is akin to M&A migrations. Key Deliverables: Comprehensive Test Strategy & Plan covering functional, non-functional, integration, security, and user acceptance testing (UAT) for M365 tenant migration & Windows 11 upgrade. Test coverage across: Exchange Online (mailboxes, calendars, contacts). SharePoint Online, OneDrive, and Teams (data migration, permissions, and collaboration functionality). Identity and authentication services … operational stability. Provide regular reporting and escalate risks/issues to program leadership as needed. Required Skills and Experience: Proven experience as a Test Manager delivering complex enterprise-scale Microsoft 365 migration and endpoint upgrade programs. In-depth knowledge of: Microsoft 365 workloads (Exchange Online, SharePoint Online, OneDrive, Teams). Windows endpoint management (Windows More ❯

Role Summary: We are seeking an experienced Test Manager (Contractor) to lead and coordinate testing activities for a large-scale Microsoft 365 Tenant Migration program. This role will define test strategy, manage execution across multiple workstreams, and ensure seamless user experience during and after migration. The ideal candidate will have a strong background in Microsoft 365 … M&A environments as this is akin to M&A migrations. Key Deliverables: Comprehensive Test Strategy & Plan covering functional, non-functional, integration, security, and user acceptance testing (UAT) for M365 tenant migration & Windows 11 upgrade. Test coverage across: Exchange Online (mailboxes, calendars, contacts). SharePoint Online, OneDrive, and Teams (data migration, permissions, and collaboration functionality). Identity and authentication services … operational stability. Provide regular reporting and escalate risks/issues to program leadership as needed. Required Skills and Experience: Proven experience as a Test Manager delivering complex enterprise-scale Microsoft 365 migration and endpoint upgrade programs. In-depth knowledge of: Microsoft 365 workloads (Exchange Online, SharePoint Online, OneDrive, Teams). Windows endpoint management (Windows More ❯

UK organisation to recruit a Programme Manager with strong expertise in the Modern Workplace stack . This is a high-profile role within the CIO function, leading transformation across Microsoft 365, Intune, Entra ID and associated technologies. The successful candidate will combine delivery leadership with the ability to influence technology direction, shape strategy, and drive adoption across … end-to-end delivery of Modern Workplace transformation programmes across multiple workstreams. Define strategy and roadmap in partnership with technical leads, platform owners, and enterprise architecture. Drive adoption of Microsoft 365, Intune, Entra ID and wider EUC technologies across all business functions. Manage and coach project managers, providing leadership and governance across delivery. Engage with senior stakeholders … to secure buy-in, influence decision-making, and report on progress. Oversee integrations and migrations from on-premises to Microsoft 365. Anticipate business needs and balance priorities with technical, financial, and operational considerations. Ensure risks, issues and dependencies are identified, tracked, and resolved to enable successful outcomes. Key Requirements of the Programme Manager (Modern Workplace) Proven track record delivering More ❯

person for clients across the UK. You'll be the escalation point for the Service Desk team, tackling a wide range of technical issues with your extensive knowledge of Microsoft 365, Windows, and networking. What You'll Need to Succeed Advanced knowledge of Microsoft 365 (Azure AD, Exchange Online, SharePoint Online, Endpoint Manager) and More ❯

person for clients across the UK. You'll be the escalation point for the Service Desk team, tackling a wide range of technical issues with your extensive knowledge of Microsoft 365, Windows, and networking. Based on-site in Taunton, you'll also get to travel to client sites for hands-on, face-to-face support. You'll … key player in ensuring our clients' technology runs smoothly, sharing your expertise, and contributing to a culture of continuous improvement. What You'll Need to Succeed Advanced knowledge of Microsoft 365 (Azure AD, Exchange Online, SharePoint Online, Endpoint Manager) and the ability to configure a tenant from scratch. Strong experience with Windows Server, networking (TCP-IP, routing More ❯

contact for IT queries (via phone, email, and service desk system). Log, prioritise, and track support requests using the HALO ITSM platform. Troubleshoot common IT issues (password resets, Microsoft 365, Teams, SharePoint, Windows, printers, etc.). Escalate more complex issues to second-line support. Assist with onboarding new staff, including setting up equipment, accounts, and delivering … improvements to the IT knowledge base. What you’ll learn: Hands-on experience in ICT support and customer service. The opportunity to work alongside experienced ICT professionals. Knowledge of Microsoft 365, Active Directory, Teams, SharePoint, and more. Skills in troubleshooting, communication, and IT operations. A Level 3 ICT Apprenticeship qualification, with full support from your training provider. More ❯

experience in a similar IT role logging and resolving tickets on a Service Desk Act as first point of contact via phone, email or chat function Provide support across Microsoft 365, workstations, servers, printers, networks and vendor applications Carry out daily system checks and asset management tasks Contribute to knowledge base documentation and process improvements Undertake training … skills and certification GCSEs (including Maths and English) or equivalent Knowledge of IT systems, ticketing tools and service desk operations A-levels, BTEC or IT-related qualifications are desirable Microsoft 365 administration knowledge Experience within a managed service provider highly desirable NB: A valid UK Driving Licence is essential for this role. The Opportunity: My client who More ❯

and occasional onsite support. Key Responsibilities: Act as first point of contact via phone, email, or chat. Log, assign, and resolve support tickets, escalating where appropriate. Provide support across Microsoft 365, workstations, servers, printers, networks, and vendor applications. Carry out daily system checks and asset management tasks. Contribute to knowledge base documentation and process improvements. Undertake training … support environment. Knowledge of IT systems, ticketing tools, and service desk operations. Strong communication skills and a collaborative, team-focused approach. Desirable: A-levels, BTEC, or IT-related qualifications. Microsoft 365 administration knowledge. Experience within a managed service provider (MSP). More ❯

tracked, and resolved in line with SLAs. Handle inbound and outbound calls with professionalism and efficiency. Diagnose, troubleshoot and resolve software and technical issues, including: Software installation and repair, Microsoft 365 administration (front-end & back-end) Escalate complex issues where necessary and work collaboratively to ensure timely resolution. Maintain and contribute to the Helpdesk Knowledge Base. Test … software support experience preferred). Strong communication skills, with a confident and professional telephone manner. Ability to work well under pressure, multi-task, and make decisions independently. Windows OS & Microsoft 365 applications and administration Strong problem-solving skills, quick learner, and investigative mindset. Ability to work effectively in a remote or hybrid environment with minimal supervision. Previous More ❯

is a hybrid role blending account management, IT consultancy, and strategic planning. The Role: Own and develop client relationships Advise on IT strategy, infrastructure & compliance (Cyber Essentials, ISO 27001, Microsoft 365) Lead Quarterly Business Reviews and develop tech roadmaps Identify upsell opportunities to improve client outcomes Collaborate on proposals and support new business assessments About You … and cyber security Excellent communicator – able to engage with both IT managers and CEOs Able to commute to Frome (BA11) – 3 days on-site post-probation Nice to Have: Microsoft 365 hands-on experience Familiarity with compliance-heavy sectors (finance, legal, health) Perks: Up to £45K + performance bonus Hybrid working (after 3 months) Company car & phone More ❯

is a hybrid role blending account management, IT consultancy, and strategic planning. The Role: Own and develop client relationships Advise on IT strategy, infrastructure & compliance (Cyber Essentials, ISO 27001, Microsoft 365) Lead Quarterly Business Reviews and develop tech roadmaps Identify upsell opportunities to improve client outcomes Collaborate on proposals and support new business assessments About You … and cyber security Excellent communicator – able to engage with both IT managers and CEOs Able to commute to Frome (BA11) – 3 days on-site post-probation Nice to Have: Microsoft 365 hands-on experience Familiarity with compliance-heavy sectors (finance, legal, health) Perks: Up to £45K + performance bonus Hybrid working (after 3 months) Company car & phone More ❯

Administration experience in medium-sized corporate IT environments, including operational and break/fix activities Familiarity with ITIL processes and SLAs Good understanding and experience of: Microsoft Office 365, including Azure Active Directory, Exchange Online, SharePoint Online, Endpoint Manager and related O365 admin Centre. Cloud knowledge of ideally Azure but AWS also considered Knowledge of SharePoint, Firewalls … Switches, routing, and security protocols (SPF, DKIM, DMARC) Windows Server experience Provide 2nd Line support remotely, over the phone and on client sites Manage and resolve escalated tickets across Microsoft 365, Azure, networks and on-premises infrastructure Contribute to knowledge base documentation and process improvements Any knowledge of Intune and PowerShell desirable, but not essential NB: A More ❯

Administration experience in medium-sized corporate IT environments, including operational and break/fix activities Familiarity with ITIL processes and SLAs Good understanding and experience of: Microsoft Office 365, including Azure Active Directory, Exchange Online, SharePoint Online, Endpoint Manager and related O365 admin Centre. Cloud knowledge of ideally Azure but AWS also considered Knowledge of SharePoint, firewalls … switches, routing, and security protocols (SPF, DKIM, DMARC) Windows Server experience Provide 2nd Line support remotely, over the phone and on client sites Manage and resolve escalated tickets across Microsoft 365, Azure, networks and on-premises infrastructure Contribute to knowledge base documentation and process improvements Any knowledge of Intune and PowerShell desirable, but not essential NB: A More ❯

Microsoft Copilot Consultant (Microsoft Copilot, Copilot Studio, AI Agents, SharePoint Agents, Microsoft 365) Work on cutting-edge AI solutions in a remote-first consultancy! Huge amount of training and certifications on offer! Microsoft Copilot Consultant: Location no issue in the UK! There is some travel to customer site and London click apply for full More ❯

/fix activities. Familiarity with ITIL processes and SLAs Knowledge of SharePoint, firewalls, switches, routing, and security protocols (SPF, DKIM, DMARC) Good understanding and experience of: Microsoft Office 365, including Azure Active Directory, Exchange Online, SharePoint Online, Endpoint Manager, and related O365 admin Centre. Desirable: Microsoft certifications (e.g. M365 admin, Azure) Experience in an MSP or … multi-client environment Windows Server administration (2012-2019) Experience managing devices via Microsoft Intune and using PowerShell This is a fantastic opportunity to join a fast-paced technical team supporting a wide range of clients, with room for career growth and skills development. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every More ❯

the key interface for end users, ensuring IT delivers excellent service and protects its reputation. You'll be responsible for handling a broad range of tickets-covering hardware, software, Microsoft technologies, collaboration tools, and office AV systems-while working closely with senior stakeholders, including Chairmen, CEOs, CFOs, and other C-Suite executives. The role demands exceptional communication skills, strong … based approach underpins all aspects of service delivery. Key Responsibilities - Answer and resolve Service Desk queries in a timely and professional manner Handle tickets across laptops, desktops, mobile devices, Microsoft applications, and enterprise tools Triage issues effectively and escalate to relevant teams when required Troubleshoot Microsoft applications, Teams Rooms, and office AV/meeting room technology Provide support … adapt and learn in a fast-paced environment Familiarity with ITIL processes and service management best practices Key Technologies You'll Use - A broad mix of technologies, typically including: Microsoft 365 Suite (Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint) Microsoft Teams (including Teams Rooms and telephony) Windows 10/11 device management Intune/SCCM (device deployment More ❯

looking for Previous experience in a similar IT support role. Excellent customer service and communication skills. Strong technical knowledge of: Windows 10, MS Server 2019/2022, MS Office 365 Active Directory/Entra ID & Group Policy IP Networking & telephony, DNS, DHCP Server, desktop, and network hardware If interested, please share your CV and we can arrange a More ❯

point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required Log and manage service desk tickets, ensuring updates and follow-ups are timely … knowledge in: Experience in an IT support or helpdesk environment (or strong personal/academic background in IT) Good working knowledge of: Microsoft Windows 10/11 Office 365 (Outlook, Teams, SharePoint, OneDrive) Basic networking (DNS, DHCP, IP addressing) Excellent communication and customer service skills A logical approach to problem-solving Strong attention to detail and eagerness … A collaborative mindset, working well in a team and supporting others. A commitment to delivering outstanding service and going the extra mile. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware/Hyper-V). Cloud Certifications (Azure/AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). More ❯

comfortable and experienced working at a 1st/2nd line level providing desktop support to our clients and their users. We support organisations using a variety of cloud (Office 365, Azure, G Suite) and on-prem (Windows, Macs, Exchange, SQL etc ) environments so we will be looking to build-on your existing experience and to teach you some … Excellent organisational and time management skills - multitasking is a must Great attention to detail Previous experience supporting users with laptop, desktop, and printer issues Experience supporting and administrating Office 365 and/or Google Workspace Experience supporting networking devices/functions such as DHCP, Wi-Fi, routers, broadband etc. Experience supporting Windows 10 and common desktop software including … Microsoft Office Basic understanding of cloud concepts Have the right to work in the UK At least two years experience * in a similar position. (*experience excludes any time as an apprentice or trainee) Desirable Experience supporting users within a virtualised environment Experience supporting users and devices running MacOS Experience supporting virtualised infrastructure assets Experience of MDM (mobile device management More ❯

patching Self-motivated team player with good technical and interpersonal skills. You will be able to multi-task and enjoy working under pressure with tight deliverables. MS Excel experience M365, Autopilot, Intune, ServiceNow (Desirable Skills) This role requires you to be on site so if you have the required experience, have current SC clearance and looking for a new role More ❯

as the primary point of contact. Technical Advisory: Leveraging an understanding of IT environments to advise on strategy, infrastructure, and improvements, grounded in best practices (Cyber Essentials, ISO 27001, Microsoft 365). Quarterly Business Reviews: Leading meaningful QBRs to assess performance, uncover opportunities, and create a technology roadmap aligned with business objectives. Customer Success: Proactively identifying opportunities More ❯

Support Specialist will need the following experience: 1) Ideally previous IT Technical support gained in a busy IT environment. Any knowledge of windows PC, Server Ops and understanding of office365 advantageous. Any Linux a bonus 2) Ideally experienced across the board in all areas of office Networks 3) Anyone working for a current Managed service provider advantageous 4) Hard Working More ❯

Work within challenging SLA's and follow escalation paths to the leadership team and product specialists and 3rd parties promptly when require Smartphone support (InTune) Local network cable patching M365, Autopilot, Intune More ❯