Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Penelope
About you We are looking for a detail-orientated business support administrator who will facilitate in different aspects of the day-to-day operations at Penelope. From assistance with processimprovement, data management, problem solving, enhancing productivity, teamwork and excellent customer service. You will have attention to the tiniest details and have excellent communication skills with a strong … processes. Examples of what you would be doing on a day-to-day basis: Assisting with bookkeeping and record keeping of inventory/stock, etc Multitasking on projects Spearhead process and organisational improvements Assisting with client on-boardings, ensuring that everyone on the team has what they need to do their job Organising and reviewing invoices/charges for More ❯
and Excel. Providing day-to-day IT support across hardware, software, and applications. Managing integrations with third-party tools and platforms. Working closely with colleagues to identify opportunities for processimprovement and implement solutions. What we're looking for: Hands-on experience in Visualfiles or other Case Management Systems. Experience within professional services Experience with Power BI and More ❯
Change, so that Change portfolios and strategic programmes deliver good outcomes for Diligenta's clients and their customers. Work with account and project teams to implement and embed the process frameworks, and advise on root cause analysis and lessons learned, in support of continuous process improvement. Ensure lessons are shared pan account where appropriate. Please note, this opportunity … about our other benefits What you'll be doing: Provide assurance of Transformation & Change operational controls, eg for account Change portfolios or Transformation programmes, to ensure alignment with standard process frameworks and operational controls Develop account-level client and Diligenta stakeholder relationships Attend internal and client Change Governance Analyse causes of incidents and risk events to understand systemic failings … in the process frameworks, work collaboratively with teams to enhance controls so that similar failings are prevented in future, ensuring good customer outcomes Provide key learning reports for internal and joint governance Evaluate lessons learned with respect to wider impact and feed these into the Enterprise Lessons Learned process Complete Top-Down risk reporting Provide input to Transformation More ❯