Apprentice Service Desk Analyst
- Hiring Organisation
- FRONTLINE LIMITED
- Location
- Stuart House (1st Floor), St John's Street, Peterborough, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £22,500 a year
Service Desk Analyst, you will play a crucial role in supporting our business customers as a member of the Service Desk team. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role … include providing technical support, troubleshooting issues, creating comprehensive documentation, and adhering to established ITIL processes to ensure the delivery of high-quality and responsive service to all business customers. Collaboration with team members to handle escalations and facilitate knowledge transfer will also be essential in this role. Key Responsibilities ...