Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
Thebusinessyear
Location: Farnborough, with flexibility to work from home dependent on business demands We're ready for you to unleash your potential! The Role: The Service Architect is part of the Service Management team which provides consistent & efficient Service Design, Service Transition, Operational Service Delivery and Continual Service Improvement to … production. Identifying and managing service risks, dependencies and issues appropriately aligned to the Service Delivery Plan. Involvement in transitioning new services from Projects to Business as Usual (BAU) through formal Service Transition processes and Service Readiness Review gates. Providing designs contributing to the ITIL capabilities e.g. monitoring dashboards Defining … designing full end-to-end service solutions in large scale enterprise environments. You will need good understanding of enterprise IT technologies infrastructure components and business processes and be highly experienced and qualified in service management frameworks (ITIL) and their practical implementation. You will be experienced in large scale outsourcing More ❯
least one scripting language (Python, Bash) for automation. Experience with CI/CD pipeline management and DevOps practices. Strong understanding of disaster recovery and businesscontinuity planning. Experience with performance tuning and capacity planning. Understanding of chaos engineering principles and practices. Skills in cost optimization for cloud infrastructure. More ❯
role, you'll have the opportunity to revolutionize and institutionalize how we design and implement Service management processes, CMDB, Service Introduction, Lean Six Sigma, Businesscontinuity and disaster recovery process. Empower our associates with the right and fit for purpose processes, tools, framework, methodology, metrics and governance so … they can take decisive action, maximizing value and making a meaningful impact to our customers - Technical debt reduction, Business Resiliency, drive process efficiency and effectiveness and make easier is better. What are we looking for? Master's degree in engineering, management, and related field preferred, or equivalent experience. Extensive … ITSM, L6S, CMDB, Disaster recovery, and service Introduction to Operations. Demonstrated track record in understanding and shaping strategic Service Management analytics solutions within a business context. Preferably proven consulting experience in the Consumer Products Good Industry. What will be your key responsibilities? Work in partnership with the GDO Service More ❯
role, you'll have the opportunity to revolutionize and institutionalize how we design and implement Service management processes, CMDB, Service Introduction, Lean Six Sigma, Businesscontinuity and disaster recovery process. Empower our associates with the right and fit for purpose processes, tools, framework, methodology, metrics and governance so … they can take decisive action, maximizing value and making a meaningful impact to our customers - Technical debt reduction, Business Resiliency, drive process efficiency and effectiveness and make easier is better. What are we looking for? Master's degree in engineering, management, and related field preferred, or equivalent experience. Extensive … ITSM, L6S, CMDB, Disaster recovery, and service Introduction to Operations. Demonstrated track record in understanding and shaping strategic Service Management analytics solutions within a business context. Preferably proven consulting experience in the Consumer Products Good Industry. What will be your key responsibilities? Work in partnership with the GDO Service More ❯
and manage user access rights. Contribute to security patching, audits, and compliance (ISO, Cyber Essentials). Review and enhance service desk security processes. Follow businesscontinuity, disaster recovery, and security policies. Security Analyst Skills Required: 5+ years in IT support (desktop, networking, server, applications) Solid grasp of ITIL … VMware, Cloud, WAN/LAN, and PC hardware Knowledge of firewall, AV, patching, EDR (CrowdStrike preferred) Familiar with IT operations and security impact on business Working towards or certified in SC-200, CCFA, AZ-500, CEH, CISA, or Security+ Due to the volume of applications received, it will not … to respond to all applications. Only suitable candidates will be contacted for an interview. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organization. We take our obligations to protect your personal data very seriously. Any information provided to us will be More ❯
to 10 years experience as a Solutions Architect Designer. You will be involved in developing and implementing systems architecture designs that will meet business needs. The Solution Designer's responsibilities include designing innovative solutions based on business requirements, creating functional specifications, assessing the current software systems in place … of improvement, and overseeing development teams. Participating and leading on projects where analysis of systems or data requires an in-depth evaluation of complex business process, system process, and industry standards. Designing technology solutions by modelling requirements and applying standard application methodology best practices. Resolving technical problems as they … the Enterprise Architect to recommend solutions to improve it. Informing various stakeholders about any problems with the current technical solutions being implemented. Assessing the business impact that certain technical choices have. Providing updates to stakeholders on product development processes. Manage Stakeholder expectations regarding appropriate milestones and deadlines. Providing supervision More ❯
london (battersea), south east england, United Kingdom
Databarracks
values your expertise in both resolving critical incidents and designing preventative measure, where you can make a genuine impact on customers’ data security and businesscontinuity, then keep reading. The Role: What You’ll Do Here: Collaborate with engineering teams to develop long-term solutions that strengthen our … that prevent problems, not just fixing them when they occur. The ideal candidate will have: 3-5 years of hands-on technical experience including business/customer facing work. Commvault Certified Engineer is highly desirable. Experience with cross-platform integrations of Commvault with cloud services (Azure Backup, AWS S3 More ❯
A practical approach to root cause analysis and long-term resolution planning Excellent stakeholder engagement and documentation capabilities Familiarity with disaster recovery planning and businesscontinuity support Due to the nature of the end client, we are looking for candidates who hold British Nationality and are eligible for More ❯
A practical approach to root cause analysis and long-term resolution planning Excellent stakeholder engagement and documentation capabilities Familiarity with disaster recovery planning and businesscontinuity support Due to the nature of the end client and urgency of the role, we are looking for candidates who hold sole More ❯
and vulnerability management. Performance Optimization: Continuously evaluate and optimize system performance, scalability and resource utilization. Disaster Recovery: Develop and implement backup, disaster recovery and businesscontinuity plans. Documentation: Create and maintain detailed documentation of DevOps processes, infrastructure and best practices. Innovation: Stay current with the latest DevOps tools More ❯
Abingdon, Oxfordshire, United Kingdom Hybrid / WFH Options
RM Education
and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband Visit us here to find out more: Reporting to the Head of Implementation & Consultancy Services, the Principal Consultant … IT solutions are both scalable and meets their goals. Responsibilities Strategic IT Planning - Developing and implementing IT strategies that align with the organisations overall business objectives IT Governance - Establishing and maintaining IT governance frameworks and policies to ensure compliance and effective use of technology. Technology Roadmaps - Working in conjunction … the organisations data and IT infrastructure. Risk Management - For in scope customers identify and mitigate IT-related risks, working with the customer to ensure businesscontinuity and disaster recovery plans are in place. Operating Model Design - Creating efficient, scalable IT operating models that align with customers strategic goals More ❯
london, south east england, United Kingdom Hybrid / WFH Options
wagamama
main point of contact for our managed service provider and other infrastructure vendors, ensuring services are fit-for-purpose, cost-effective, and aligned with business needs. you will also lead on service performance, vendor governance, and support project delivery across the estate, including restaurant openings and refurbishments key accountabilities … the response to major incidents, managing communications and follow-up with suppliers and stakeholders drive continual service improvement initiatives based on performance data and business feedback visit restaurants regularly to understand service impact on the ground, gather feedback from restaurant teams, and ensure infrastructure solutions meet operational needs supplier … as the primary interface between internal stakeholders and infrastructure service providers (e.g., msps, connectivity vendors, cloud providers) manage supplier relationships to ensure alignment with business needs, cost control, and delivery standards support procurement, contract management, and renewal activities related to infrastructure and network services project support & delivery represent infrastructure More ❯
and with a high level of energy and enthusiasm; able to operate efficiently, effectively and professionally within a fast paced, dynamic and results driven business environment. Effective at determining a course of action, breaking it down into smaller steps and planning accordingly. Able to plan and forecast based on … business priorities. Ability to listen and understand information and to interpret stakeholder and customer needs. Excellent problem solving and critical thinking skills with the ability to analyze complex situations. Responsible and accountable for own decision making. Understands the benefit of documentation, a knowledge sharing champion. Able to self-organize … with ease, to overcome and to adapt to changing priorities and problems as they arise. Identifies changes to software and hardware solutions, and associated business processes to deliver measurable improvements. Able to work as an effective member of a small team and work effectively on your own. Qualifications To More ❯
Leadership with: Program planning and execution through eengagement in defined quarterly planning aligned with functional team leads. Definition and execution of future support strategy, BusinessContinuity Plans (BCP), and regulatory compliance Experience: Experience implementing service improvement plans Proven experience working in a service management capacity for a market … etc.) Data driven, with the ability to create improvement programs from gathered data and measure and iterate for success. A bachelor’s degree in business administration, Management, Information Technology, or a related field is valuable. Insurance/Financial sector experience More ❯
london, south east england, United Kingdom Hybrid / WFH Options
MarTrust
Ensuring full compliance with regulatory obligations and MarTrust’s policies and procedures. Reporting potential or actual breaches to MLROs. Maintain an up-to-date BusinessContinuity Plan (BCP) for transaction monitoring and provide support across other compliance operations as needed. Team Lead of the Transaction Monitoring Team Manage … managing teams and working with internal and external stakeholders. Strong written and verbal communication skills with the ability to explain complex compliance issues in business-friendly terms. Proven leadership skills with the ability to manage, motivate, and develop a diverse team of compliance professionals. Ability to manage and lead … identify trends, and develop risk mitigation strategies. Ability to engage with senior stakeholders and influence decisions to ensure Transaction Monitoring is aligned with strategic business goals. Why Marcura? Here’s What We Offer: Competitive Salary and Bonus : We reward your expertise and contributions. Flexible, Remote-First Culture : Work remotely More ❯
partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants. Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business … and recommendations to COMEX and relevant stakeholders. Define an annual roadmap for IT risk management and mitigations aligned to UK Portfolio, Information Security and Business Risk Roadmaps. PLX UK holds ISO27001 (Information Security Management System) and 9001 (Quality Management System) certifications and already has a traditional framework for risk … Representative level. Knowledge of GDPR (General Data Protection Regulation) rules and obligations. Good knowledge of Information Security Tools, techniques and processes. Good knowledge of BusinessContinuity strategy and planning Strong communication skills with the gravitas to influence senio.r leadership. Energetic with initiative, drive and an enthusiastic 'can do More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Totum Partners
You will work closely with the firm's external infrastructure and security partners to support the implementation of the IT roadmap, ensuring alignment with business objectives and security best practices. Key Responsibilities Implement and manage security policies and procedures to protect the firm’s data and systems in compliance … stack. Configure and optimise Microsoft 365 and related collaboration tools, ensuring a seamless and secure user experience. Contribute to the development and testing of businesscontinuity and disaster recovery plans. Skills Required Experience as a security & infrastructure professional, from a legal or financial environment. Hands-on technical skills More ❯
The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery … Windows Server 2022 and Hyper-V environments. Perform proactive monitoring and maintenance to ensure system performance and reliability. Implement and support disaster recovery and businesscontinuity strategies. Collaboration & Documentation: Work closely with cross-functional teams to resolve infrastructure challenges and drive improvements. Maintain detailed documentation for all systems … being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world. More ❯
with the deployment and maintenance of network equipment. Learn to identify and implement appropriate connectivity solutions for our business. Participate in testing and maintaining businesscontinuity plans. Provide support to internal users and collaborate with the Application Support team. Infrastructure Development: Contribute to the documentation of network infrastructure. More ❯
our colleagues and ultimately support our life-changing work with people affected by sight loss. From maintaining virtualised environments and cloud infrastructure to safeguarding businesscontinuity and disaster recovery systems, your expertise will ensure we’re always ready for what’s next. You’ll also have the opportunity More ❯
Reigate, Surrey, South East, United Kingdom Hybrid / WFH Options
Opus Business Systems Ltd/T.A.Opus Telecom
the Best Companies to work for awards. Be a key player in our Sales team The Senior Account Executive role will be responsible for business development and account management activities within the small to medium enterprise market. The role is to develop sales opportunities for new and existing clients … through selling Microsoft cloud, cyber security, and businesscontinuity managed solutions. As a Gold Microsoft Cloud Solutions provider, our core portfolio focuses on Microsoft's Azure and 365 cloud products. Additionally, you will be responsible for: Achieving revenue and gross profit sales targets Achieving self-set KPIs including … strong sales pipeline, being highly effective in managing the entire sales cycle Account management of clients and upsell services through regular meetings Canvassing new business from current client database Inspiring junior sales consultants, in return leveraging them as a source of new business leads Salary £160K OTE (uncapped More ❯
Oxfordshire, England, United Kingdom Hybrid / WFH Options
Harnham
DevOps, and cybersecurity, paired with excellent team leadership and stakeholder management skills. Key Responsibilities: Develop and implement a three-year tech strategy aligned with business goals Evaluate and enhance existing infrastructure and development processes Lead and grow high-performing onshore/offshore tech teams Oversee IT operations, governance, security … and businesscontinuity planning Drive the successful delivery of complex, cross-functional IT projects Manage vendor relationships and technology budgets Foster a culture of continuous improvement and operational excellence Requirements: Essential: 7+ years in technical software development and IT leadership 5+ years at Director or Head of Department More ❯
oxfordshire, south east england, United Kingdom Hybrid / WFH Options
Harnham
DevOps, and cybersecurity, paired with excellent team leadership and stakeholder management skills. Key Responsibilities: Develop and implement a three-year tech strategy aligned with business goals Evaluate and enhance existing infrastructure and development processes Lead and grow high-performing onshore/offshore tech teams Oversee IT operations, governance, security … and businesscontinuity planning Drive the successful delivery of complex, cross-functional IT projects Manage vendor relationships and technology budgets Foster a culture of continuous improvement and operational excellence Requirements: Essential: 7+ years in technical software development and IT leadership 5+ years at Director or Head of Department More ❯
efficiency, streamlines processes, and maximizes the value of new systems and technologies. Your key responsibilities Coordinate existing platforms portfolio within CX while understanding wider business platform developments Maintain key vendor relationships to drive performance against the delivery plan with clear definition of key performance indicators and shared measures of … tools, and processes are effectively embraced across teams, ensuring seamless transitions with minimal disruption Collaborate with key stakeholders, including senior leadership, IT teams, and business units, to understand the scope of technology change and address any concerns or challenges Issue and incident management of platforms within the department; efficiently … troubleshoot with vendors and report on root cause, resolution, and improvement actions Identify, document, and maintain businesscontinuity plans for the platforms within the department Capture, document, and analyse business requirements to translate into proposed solutions for sign-off, with an aim to deliver continuous improvement across More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
The BCI
Executive Salary: £28,000 per annum Contract: Full Time Permanent Location: Hybrid: Reading & Homebased The BCI is the global membership association of choice for businesscontinuity and resilience professionals with more than 9,000 members in over 120 countries. At the heart of our organisation is our IT … Experience with M365, Teams and SharePoint Experience using a CRM, preferably MS Dynamics and involvement with Power Automate Experience using an ERP, preferably MS Business Central Experience using a CMS Experience using an LMS Knowledge of supporting Windows 10/11 and O365 Applications Understanding of professional association sector More ❯