London, South East, England, United Kingdom Hybrid / WFH Options
Office Angels
Job Advertisement: Temporary CustomerSupportSpecialist - Tech Are you passionate about delivering exceptional customersupport? Do you thrive in a fast-paced environment and enjoy making a difference? Our client, a leading ultra-fast growth tech organisation, is looking for an enthusiastic Temporary CustomerSupportSpecialist to join their dynamic team! If … you have a knack for resolving issues with confidence and professionalism, we want to hear from you! About the Role: As a Temporary CustomerSupportSpecialist, you will be instrumental in assisting a diverse range of users, including clients, apprentices, and internal staff. Reporting directly to the Senior Manager of Support Services, your primary responsibility will … be to tackle support issues using Intercom, ensuring every interaction is characterised by clarity, empathy, and urgency. Job Title: Temporary CustomerSupportSpecialist (using Intercom) Start Date: ASAP Duration: Ongoing - potential temp to perm Location: Paddington Pay: £18 - £21 p/h/£35,000 - £40,000 Work Arrangement: Hybrid working - 3 days in the office More ❯
carterton, south east england, united kingdom Hybrid / WFH Options
MyGraduationClip Ltd
spirit. MyGraduationClip services a large number of institutions across multiple continents - aiming to provide the best experience possible in all corners of the globe. Role We are seeking a CustomerSupportSpecialist to be the first point of contact for our clients and event participants. You will handle inbound queries via email and our ticketing system, ensuring … are resolved quickly, accurately, and with a friendly tone. Reporting to the Operations Lead, you'll not only answer queries but also help improve FAQs, flag recurring issues, and support operational delivery. During quieter months you'll work consistent part-time hours (between 10 to 20 hours per week), and during peak graduation season (June–August) you'll have … via email and ticketing system. Resolve routine issues such as video/clip delivery problems, event info requests, and user payment questions. Escalate B2B or complex queries to the Customer Relationships Manager or Ops Lead. Customer Experience Deliver a warm, approachable, and supportive tone in all communication. Aim for "first-time resolution" — solving the problem fully in each More ❯
buckinghamshire, south east england, united kingdom Hybrid / WFH Options
MyGraduationClip Ltd
spirit. MyGraduationClip services a large number of institutions across multiple continents - aiming to provide the best experience possible in all corners of the globe. Role We are seeking a CustomerSupportSpecialist to be the first point of contact for our clients and event participants. You will handle inbound queries via email and our ticketing system, ensuring … are resolved quickly, accurately, and with a friendly tone. Reporting to the Operations Lead, you'll not only answer queries but also help improve FAQs, flag recurring issues, and support operational delivery. During quieter months you'll work consistent part-time hours (between 10 to 20 hours per week), and during peak graduation season (June–August) you'll have … via email and ticketing system. Resolve routine issues such as video/clip delivery problems, event info requests, and user payment questions. Escalate B2B or complex queries to the Customer Relationships Manager or Ops Lead. Customer Experience Deliver a warm, approachable, and supportive tone in all communication. Aim for "first-time resolution" — solving the problem fully in each More ❯
