Hemel Hempstead, Hertfordshire, South East, United Kingdom
SCG Together
rest of our teams and be a contributor to our 99.5% retention rate Handle both incoming and outgoing customer sales and service calls Create and manage cases in DynamicsCRM Work through call alerts, and check for signs of fraud Develop a good product knowledge to educate customers in alternative services. e.g. Mobiles, Connectivity, VoIP. More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Frossell Recruitment
receive timely and professional support for technical and product-related enquiries. You will: Handle inbound customer calls and mailbox enquiries. Log and manage instrument faults accurately within MicrosoftDynamics CRM. Schedule engineer call-outs, preventative maintenance visits, and corrective actions. Work closely with field engineers to meet customer needs. Collate data and generate reports for account managers. … monitor supplier performance. About You We’re looking for someone who is: Experienced in a customer service or scheduling environment (minimum 2 years). Highly proficient with MicrosoftDynamicsCRM and the Microsoft Office Suite . Skilled in working towards KPI targets and reporting on service delivery. An excellent communicator, confident in dealing More ❯
St. Albans, Hertfordshire, South East, United Kingdom
LJ Recruitment Limited
on a digital transformation journey and needs a hands-on Business Systems Developer to help make it happen. This role is all about owning and optimising MicrosoftDynamics 365 Business Central, cutting down manual work, driving automation, and making life easier across finance, operations, and reporting. There's plenty of room to grow here too, whether that … s developing into a senior specialist role or stepping into leadership as the systems function expands. What you'll be doing Owning and supporting Dynamics 365 Business Central (config, AL extensions, security, troubleshooting). Spotting opportunities for automation and process improvement (think Power Automate, APIs, integrations). Linking up ERP with CRM, finance platforms, and … Keeping data clean and meaningful, plus shaping Power BI dashboards. Training users and producing clear documentation to boost adoption. Playing a role in planning a future migration to Dynamics 365 Finance & Supply Chain. What we're looking for Strong experience with Dynamics 365 Business Central (or another ERP). Good knowledge of finance, supply chain, and More ❯
technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or MicrosoftDynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can … infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce or MicrosoftDynamics 365. Design and deploy automation for workflows including sales, onboarding, ticketing, quoting, billing, and renewals. Integrate CRM systems with tools such as Autotask, 3CX, and licensing … You'll Bring 5+ years' experience in an MSP or IT services environment. Proven track record of leading CRM system projects (Salesforce or MicrosoftDynamics 365). Strong technical skills with the ability to build, configure, and support systems directly. Experience integrating CRM with PSA tools, VoIP platforms, and billing/ More ❯
A growing technology-driven organisation is seeking a skilled Technical Systems Engineer to join their London-based team. This role is a blend of advanced IT support and CRM-focused project work, offering the opportunity to combine hands-on technical expertise with systems improvement and business process optimisation. Role Overview As a Technical Systems Engineer, you will … provide 2nd/3rd line IT support across a wide range of technologies while also taking ownership of CRM-related projects. You will be responsible for managing integrations, building workflows, and delivering automation improvements that enhance business operations. This position is ideal for someone with a strong IT background who also has proven experience delivering CRM … of networking fundamentals (switches, routers, firewalls, VPNs). Hands-on experience with virtualisation platforms (VMware or Hyper-V). Previous experience delivering CRM projects (Salesforce, Dynamics 365, or similar). Skilled in managing CRM integrations, workflow design, and automation. Strong problem-solving skills with the ability to manage multiple priorities. Excellent communication More ❯
Southampton, Hampshire, South East, United Kingdom
Henderson Scott
and remote access ??? Troubleshooting technical issues and resolving support cases ?? Conducting investigative support and escalating when needed ?? Keeping detailed case records in CRM (MicrosoftDynamics) ? Prioritising cases to meet SLAs and keep customers happy ?? Documenting software defects and program changes ??? Testing and applying configuration and release changes ?? Upgrading sites with new releases and fixes More ❯
Bracknell, Berkshire, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Job Title: Dynamics 365 CE Consultant Salary: Up to £60,000 per annum Location: Fully Remote (UK-based) Contract Type: Permanent About the Role We are seeking an experienced Dynamics 365 CE Consultant to join a leading Microsoft Partner in the housing sector. This is a fully home-based, permanent position offering the opportunity to … work collaboratively on innovative Dynamics 365 CE solutions that make a real impact. Key Responsibilities Implement and customise MicrosoftDynamics 365 CE/CRM solutions to meet client needs. Collaborate with stakeholders to capture requirements and translate them into technical specifications. Provide ongoing user support, guidance, and training to maximise system adoption. … Troubleshoot and resolve technical issues related to Dynamics 365 CE. Stay up to date with the latest Dynamics 365 CE developments and industry trends. What We Offer Competitive salary up to £60,000 per annum Fully remote working, allowing flexibility and work-life balance Permanent position with a supportive and collaborative team culture Opportunity to work More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
the crowd - in our small, ambitious, and innovative team, your leadership will be instrumental in scaling delivery, enhancing efficiency, and ensuring our clients achieve success with MicrosoftDynamics 365 solutions. If you’re an experienced operations leader from the IT consultancy world who thrives on responsibility, variety, and influence, this is your chance to take your career … Products and Many More Brilliant Benefits/Incentives and Social Events Full Time – Permanent Culture: Growth Mindset, Passion for Knowledge, Celebrating Success, Communication Company: IT Consultancy - MicrosoftDynamics 365 Specialists Sectors: IT, Software, Tech, Digital, Technical, Creative Your Background: Previous Operations Manager experience ideally in the IT industry. Experience working with clients face-to-face and ideally … Business Management, showing our deep technical experience and proven capabilities across performance, skilling and customer success. Our mission is to transform the way clients operate using MicrosoftDynamics 365, empowering them to thrive, scale, and expand globally. Our culture is built on a growth mindset, passion for knowledge, and celebrating success. We pride ourselves on providing a More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
D365 CE integration's, data migrations, and Power Platform enhancements. Conduct process mapping and design "As-Is" and "To-Be" models to support D365 CE solution implementation. Analyse CRM data and dashboards to provide insights and recommend process improvements. Support testing phases (incl. UAT) and create tailored user training for D365 CE and Power Platform solutions. Deliver … Power Apps, Power Automate, and Dataverse within a business context. Skilled in stakeholder engagement, process modelling, and change management. Familiar with Agile and/or Waterfall methodologies in CRM/ERP project environments. Excellent communication skills with the ability to translate technical features into business value. Benefits Starting Salary: £50k-£65k (dependent on experience) Flexible, hybrid working More ❯
of service reviews to ensure clients are achieving what they need Conducting face to face reviews (quarterly, bi-annually or annually depending on the client size) Ensuring our CRM system is kept up to date; detailing current/future projects and recording service review actions and outcomes Developing an understanding of Kromes services and offerings to advise … an agile environment The ability to create comprehensive reports in a timely manner Solid experience of MS Office applications Outlook/Word/Excel/Teams skills MS Dynamics/CRM experience highly beneficial Degree level education or equivalent professional experience required This is a Monday to Friday role 9:00am 5:00pm based at More ❯
Are you a skilled CRM Developer with a passion for MicrosoftDynamics 365? Join a growing IT team working on a major digital transformation journey, consolidating systems and processes into a single Dynamics platform across key business functions. Remember to check your CV before applying Also, ensure you read through all the … to this role. This is a unique opportunity to become part of a small, agile, and highly experienced product team, helping to shape and drive the adoption of Dynamics 3... More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
per year Visa Sponsorship: Not available About the Role: We're seeking a skilled Solutions Architect to join a forward-thinking team delivering innovative MicrosoftDynamics 365 and Power Platform solutions. You'll work closely with clients and internal teams to design scalable, secure, and high-performing systems that solve real business challenges. This role combines technical … the latest Microsoft technologies and trends, sharing knowledge with the team Support pre-sales activities and technical proposals as needed Skills & Experience: Proven experience with MicrosoftDynamics 365 and Power Platform Strong understanding of CRM, ERP, and cloud-based business solutions Experience designing scalable and secure solutions for enterprise clients Excellent communication and More ❯
our Sales team. This is a system-based, data- driven, campaign-led, digital and event marketing role focusing on lead generation, management, and nurturing, along with marketing-related CRM, digital, social media, and website responsibilities. You will enjoy the variety of working across the multichannel marketing mix alongside our internal Sales Team in our New Malden office … in South-West London. You will work daily across CRM, marketing automation, digital analytics, company website, and social media platforms to drive, identify, qualify, develop, allocate, track, and onwardly nurture leads for our Sales team to prospect through the funnel. You will be in charge of executing quarterly activities to support this aim and communicate our full … social media/own commercial experience) a high-level of confidence and competence working with database and marketing systems (experience using GA4/GSC/SEMrush/Yoast, Dynamics 365 and HubSpot desirable but not essential) a solutions-focused outlook and the ability to juggle multiple priorities/deadlines with calm efficiency the ability to thrive in an More ❯
Business Design Lead (Stakeholder Management & CRM) The Business Design Lead - CRM will work with teams to lead the design and optimisation of how our client understands and engages with their stakeholders. Bringing together that essential insight for impactful action. -Lead the business design of the ‘Understand Our Stakeholders’ initiative, working with stakeholders and the … data definitions, workflows and the roles/permissions.-Lead the engagement with internal stakeholders (including workshops) to design the key user journeys to create an end to end CRM journey and platform, which will work with other processes such as Case Management and for users across the business.-Engage with teams across the organisation to understand current … focus on stakeholder engagement and regulatory effectiveness.-Proven experience in business process design or service design leadership roles. Familiarity with CRM platforms, ideally MicrosoftDynamics 365 and the associated ‘PowerPlatform’ tools, from a business use perspective. More ❯
Dynamics Consultant/D365 Functional Consultant A Dynamics Functional consultant will operate as a business facing domain expert in the field of MicrosoftDynamics applications. At its core the role involves helping implement and optimise D365 systems Experience required: Strong, understanding and competency of IT. E.g. cloud infrastructure, , integration methods, reporting and analytics … in relevant role (e.g. support/development) using D365 toolsets. Prior experience in relevant projects (e.g. good portfolio of past experience and project involvement in end to end CRM/ERP implementation) Relevant technical qualifications to the role (e.g. Microsoft Certified D365 Functional Consultant Associate (MB-240, PL-200, MB-300, MB-310). Personability and … of new features functionality and willingness to keep up to date with market trends and new features that may be beneficial for our business (e.g. Co-Pilot for Dynamics). Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people More ❯
years' experience in business analysis, project delivery, or related roles. At least 3 years' experience working with Manufacturing Execution Systems (MES), preferably custom-built. Experience with MicrosoftDynamics 365 Finance & Operations and CRM is highly advantageous. Excellent communication, documentation, and organisational skills. If you are an enthusiastic professional looking to make an impact in More ❯
Maintain an accurate sales pipeline. Provide data led, objective and accurate forecasting. Maximise the contract value of all sales engagements, using the company product pricing policy. Ensuring the CRM system is always updated with all supporting information and quotations and provide a personal 3-month rolling forecast each week to the Sales Manager. Provide longer term, team … tenacious, able to work at pace and adapt to change High attention to detail and level of accuracy. Hands on experience with CRM software (MS Dynamics currently in use) A relentless learner who continually demonstrates a growth mindset Must hold a clean valid driving license Is accountable – always If this Senior Business Development Manager is More ❯
role in influencing, informing, and maximizing the go-to-market strategy for individual giving, as an underpenetrated vertical for Mastercard. They use their analytical expertise to understand market dynamics, customer behavior, and sales performance to identify growth opportunities and execute strategic goals and priorities. They also excel at transforming data into compelling insights and use cases that provide … additional support for the Priceless Planet Coalition (PPC) and broader Sustainability and Inclusion business unit as needed. Intelligence Building • Develop and maintain the appropriate dashboards and tools (including CRM such as Salesforce) across teams for data visualization to increase team effectiveness, prioritization, and influence stakeholder decision-making • Manage and maintain process of knowledge sharing and organizing the … cases, sales pitches, pipeline prioritization, research, etc. as needed Metrics Reporting • Forecast modeling for objective and KPI setting • Work across Mastercard global and regional stakeholders to maintain clear CRM and pipeline management processes and a set of performance, campaign, and partnership dashboards to ensure accurate, transparent, and most up-to-date information for forecasting, reporting, and leadership More ❯
pipeline, from prospecting to proposal and close Delivering high-impact client presentations, product demos, and training sessions Providing accurate forecasts and reporting via CRM (MS Dynamics preferred) Representing the business at industry events and exhibitions Working closely with Marketing, Solutions, and Customer Support to ensure a seamless customer journey Sharing insights and contributing to team More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Routeco
OEM Solutions, End User Consultants, and Account Managers to ensure a collaborative approach Ensuring adherence to sales disciplines by maintaining accurate and up-to-date records in the Dynamics 365 CRM, including activity progress, project status, actions, and meeting outcomes Monthly reporting of activity and engagement along with opportunities in line with expectations WHAT DO More ❯
Southampton, Hampshire, South East, United Kingdom
Vicon Industries
prospects to build and manage a lead pipeline. - Prospecting via cold calls, emails, and social media. - Qualifying leads and identifying key contacts. - Conducting research on target accounts. - Updating CRM systems and reporting on activity. - Supporting order entry and inside sales coordination. What we're looking for: - Previous experience … in B2B or inside sales. - Strong communication skills - verbal, written, and listening. - Ability to understand and promote technical products. - Familiarity with CRM platforms (MicrosoftDynamics, HubSpot, etc.). - Self-motivated and able to work independently. - Solid grasp of social media platforms for business outreach. Ready to take the next step in your sales career More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
experience as a Business Analyst within the Insurance industry Demonstrable Policy Admin Systems (PAS)/Claims Systems experience Excellent understanding of the Sales Journey in conjunction with a CRM system Ability to confidently carry out standard BA tasks such as "AS IS" and "TO BE" work Capability to set up and run workshops Excellent communication skills Exceptional … skills Agile and Waterfall environment experience Flexible approach towards hybrid working (2 days per week onsite) Nice to have: Immediate availability Working knowledge of CRMs such as MS Dynamics in an Insurance environment If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this More ❯
priorities. * Performance Optimisation: Drive continuous improvement in partner performance, identifying new growth opportunities and ensuring delivery against KPIs. * Market Intelligence & Opportunity Identification: Maintain a strong understanding of market dynamics and emerging trends to inform partnership strategy and identify new opportunities. * Framework Development: Contribute to the evolution of partnership engagement models, documentation standards, and operational frameworks. * Sales Enablement: Partner … in working effectively with global, cross-functional teams required. * Excellent communication and stakeholder management skills, with the ability to influence at all levels of the organisation. * Experience with CRM and reporting tools (e.g., Salesforce, Tableau) is a plus. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to More ❯
An exciting opportunity has arisen for a seasoned CRM Business Analyst to join a growing firm in the wealth management sector based out of London. This role is designed for individuals passionate about enhancing customer experiences through innovative CRM solutions, with specific expertise in CRM systems such as Salesforce or MicrosoftMore ❯