AV & IT Support Analyst - Banbury Bibby Financial Services have an exciting opportunity available for a reliable AV & IT Support Analyst to join our team. You will join us on a full time, permanent basisand in return, you will receive a competitive salary of £32,000 - £37,000 per annum. As our AV & IT Support Analyst, you will be the owner of the Audio Visual Service for the UK offices and on-site VIP support for Board and Executive Leadership team members. The AV & IT Support Analyst role is part of the IT Support & Operations team and is responsible for provisioning of and tracking of all IT Hardware and Software Assets … over their lifecycle. Your responsibilities as our AV & IT Support Analyst will include: To provide technical support for all aspects of the Audio Visual service across all BFS offices. This includes: To provide guidance and technical expertise to the business to enable them to get the best benefit from the solution in place. Own and manage the relationship More ❯
AV & IT Support Analyst - Banbury Bibby Financial Services have an exciting opportunity available for a reliable AV & IT Support Analyst to join our team. You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £32,000 - £37,000 per annum. As our AV & IT Support … Analyst, you will be the owner of the Audio Visual Service for the UK offices and on-site VIP support for Board and Executive Leadership team members. The AV & IT Support Analyst role is part of the IT Support & Operations team and is responsible for provisioning of and tracking of all IT Hardware and Software … Assets over their lifecycle. Your responsibilities as our AV & IT Support Analyst will include: To provide technical support for all aspects of the Audio Visual service across all BFS offices. This includes: To provide guidance and technical expertise to the business to enable them to get the best benefit from the solution in place. Own and manage the More ❯
ITAnalyst Location: Warwick/Remote (once a month on site) Contract Type: Fixed Term Contract Contract Length: 6 Months Are you ready to be a vital part of a dynamic team, driving success in the utilities sector? Our client is seeking a dedicated ITAnalyst to support the Portfolio Delivery Team in delivering outstanding outcomes … to excellence in project delivery. Contribute to meaningful projects that impact the community. Enjoy a fixed-term contract with the potential for growth and development. Key Responsibilities: As an ITAnalyst, you will be responsible for a variety of activities, including: Facilitating Monthly Reviews: Set up and lead project status reviews, ensuring that data in the Project Online … individual looking to contribute to meaningful projects in the utilities industry, we want to hear from you! Apply today and take the next step in your career as an ITAnalyst with our client. Join us in driving success and innovation in the utilities sector! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
GroupNexus
Role: IT Support Analyst (ANPR) Location: Hampstead, North London/Remote Working Salary: Up to £35k+ depending on experience Full time: Mon - Fri 09:00-17:00 Reporting to: Head of Customer Support & Monitoring About us: GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company that … strong desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey. About the IT Support Analyst role: The IT Support Analyst role is responsible for providing first line support to both internal and external customers for a range of solutions. … explore will be required to troubleshoot to get to the bottom of the issue. This position includes performing 1st and 2nd level troubleshooting, manual alert analysis and resolving issues. IT Support Analyst key objectives & responsibilities: Daily management of support tickets Daily Checks Compiling ad-hoc reports Resolving tickets to SLA On-site equipment sign-off Ability to coordinate More ❯
IT Risk, Policy & Training Analyst - Leatherhead (2-3 days per week) - £35,000 per annum base + benefits** The IT Risk, Policy & Training Analyst is responsible for managing IT risks, monitoring audit actions, maintaining IT policies and procedures, and supporting GDPR compliance. The role ensures effective governance and compliance across IT processes, providing … identification, mitigation, and management of risks. This position bridges technical and governance aspects, ensuring alignment with company standards and regulatory requirements, while fostering collaboration across teams to embed robust IT practices: Ensuring that all IT risk and IT audit actions are highlighted, monitored, and escalated where appropriate. Maintaining the suite of IT policies and procedures. Providing … support to the Privacy Team in ensuring GDPR compliance. Main accountabilities: Assisting in managing IT Risk Register inputs and outcomes, liaising with IT SLT & Group Assurance and external auditors as appropriate. Liaising with other teams to ensure SLAs in scope are met. Identifying policy/procedure gaps and working with SMEs to create the material. Managing review process More ❯
IT Test Analyst Our global law firm client are actively looking for someone to join their team as an IT Test Analyst on a permanent basis. The firm are a global leader who operate in over 20+ countries but still retain a tight knit and collaborative nature, well known for having one of the best cultures … get envolve in a wide-range of projects as they are currently embarking on a major improvement programme. Projects include AI rollouts, Deployments & Upgrades. To be considered for this IT Test Analyst role, it's ideal you have: Experience required: 3 years+ working knowledge of legal applications including but not limited to iManage, Microsoft Office, BigHand, Litera More ❯
Sevenoaks, Kent, England, United Kingdom Hybrid / WFH Options
Franklin Bates
Take on a brilliant opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role as a IT Support Analyst as part of a growing IT team. Enjoy a varied role where you will bring skills across helpdesk-style user support and server management into this blended role … from support and training to grow skills in the cybersecurity space too! You will be providing a high quality, professional standard of customer service as part of an established IT team and will need to enjoy helping people from children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills. Skills required for the … IT Support Analyst role include: Windows based desktops and laptops Microsoft 365 administration (Azure, Exchange, Teams, SharePoint) Active Directory, DHCP, DNS, Radius and Group Policies Window Server, SQL server and VMWare Backup systems and disaster recovery tools This IT Support Analyst role will incorporate three areas of focus across helpdesk-style user support, server management duties More ❯
This is an urgent requirement for an experienced 1 st & 2 nd line BAU IT Support Analyst to take a 4 day onsite contract in Central London. My client is a small IT firm in Islington and needs holiday cover from Tuesday 26 th August to Friday 29 th August. All 4 days will be on site … in Islington paying £250p/d inside IR35. To be considered for this IT Support Analyst contract you MUST be available to interview and start immediately, and be happy to be onsite from Tuesday 26 th August to Friday 29 th August. You will have several years of experience in IT helpdesk support providing 1st & 2nd line … NOT essential. Core skills and experience will include: Windows 10 & 11 Office 365 - including SharePoint administration InTune, Auto Pilot & MDM Azure AD & Entra ID If you are a solid IT Engineer, IT Service Desk Engineer or IT Support Analyst, and you are available for a 4 day onsite contract from Tuesday 26 th August to Friday More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Oliver James
IT Audit Analyst Hybrid | Data Centre Industry | Permanent A key client of ours within the data centre space is looking to appoint an IT Audit Analyst to join their team on a permanent basis. This is an excellent opportunity to work within a business-critical function, supporting audit and compliance across IT systems and infrastructure. … Key Responsibilities: Support the delivery of IT audit plans and risk assessments in line with internal audit strategies Evaluate IT systems, applications, and controls for effectiveness and compliance Collaborate with cross-functional teams to identify risks and recommend corrective actions Assist with the development and improvement of audit methodologies and control frameworks Maintain awareness of industry best practices … and regulatory requirements (e.g. ISO, SOC, GDPR) Prepare audit reports and present findings to relevant stakeholders What We're Looking For: Previous experience in IT audit, information security, or risk management (in-house or external) Knowledge of audit tools, frameworks (e.g. COBIT, NIST), and security standards Strong understanding of IT general controls (ITGCs), infrastructure, and networks Excellent analytical More ❯
IT Support Analyst Kent | Full-time | Permanent £25,000 - £31,000 per annum plus benefits! Overview Join a successful and collaborative TechOps team within the housing sector. Our client excited to be searching for an IT Support Analyst who will play a part in supporting SLA levels and delivering exceptional service across their organisation. About the … role You'll be the go-to person for technical assistance and support, helping colleagues and maintaining internal systems. From troubleshooting hardware and software issues to ensuring IT infrastructure is performing at its best, your role will be central to keeping everything running smoothly. What you'll be doing Provide first-line technical support for hardware, software, and network … related issues Respond promptly to support tickets and service requests Install, configure, and maintain IT equipment (desktops, laptops, printers, mobiles) Troubleshoot software applications, operating systems, and network connectivity Support and maintain Active Directory, file servers, and admin tasks Carry out maintenance, updates, and backups to ensure system reliability Assist with software and hardware upgrades Collaborate with the ITMore ❯
IT Business Analyst Our client is seeking an experienced IT Business Analyst with a strong corporate background to join their Solutions Engineering team. The ideal candidate will have a proven track record in finance and technology solutions, with the ability to analyse, design, and implement processes that enhance our business operations. The role requires excellent analytical … non-technical stakeholders. Reporting to the Head of Development, the role will work as a facilitator of system change across our central supporting functions - finance, marketing, procurement, HR, and IT – and so an understanding of business processes and solutions in these fields are beneficial. The role is responsible for establishing and refining requirements, co-ordinating tasks across internal and … processes. Necessary Skills/Experience • Education: Bachelor's degree in Business Administration, Information Technology, Finance, or a related field. • Experience: Minimum of 5 years of experience as a Business Analyst, ideally with a focus on ERP systems. • Technical Skills: Understanding of system design and integration principles, with a troubleshooting mindset • Analytical Skills: Strong analytical and problem-solving skills, with More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Talent Locker
IT End User Support Analyst, Basingstoke, £31-38k + Benefits including private Medical, Hybrid Working). Career Switch/IT Career available in an IT Support Team. Are you a people-first problem-solver with a passion for technology and hands-on IT support? This is a great opportunity to join a global IT team supporting critical infrastructure and manufacturing environments-not just from behind a service desk, but actively resolving real-world IT issues on the ground. Whether you're early in your IT career or have a few years of experience, this is your chance to part of a genuinely collaborative, multi-site support operation - where you will not … some on site required at a secondary site about an hour north of Basingstoke (once every week or two which is expensed), where you'll be the face of IT-ensuring smooth service, resolving escalated issues and maintaining critical IT infrastructure. If you are looking for something new, and have a good grounding in troubleshooting hardware, applications, networking More ❯
Ref: 114 Job Title: IT Business Analyst Location: Slough Salary: £40,000 + £2600 car allowance + Bupa (family cover) Our client, a blue-chip, well-respected company is looking for an IT Business Analyst, with ITIL knowledge, if successful you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance … of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather requirements, analyse business processes, and translate them into actionable deliverables. The BA will also support the IT Business Solutions Manager to define and deliver IT and business processes across the organisation aligned as necessary to project … requirements. We will run through the full JD when we respond to the adverts. You will have proven industry experience working as an IT Business Analyst, a solid track record of utilising business analysis methodologies, tools, and techniques, working knowledge of the software development lifecycle (SDLC) and Agile methodologies, strong analytical skills with the ability to gather and More ❯
Slough, Berkshire, England, United Kingdom Hybrid / WFH Options
Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
This is an exciting opportunity to join an expanding financial services organisation, as an IT Business Analyst. This role would suit an IT Business Analyst, with experience of utilising business analysis methodologies, tools, and techniques, along with working knowledge of the software development lifecycle (SDLC). Based in Slough with opportunities for hybrid working. IT Business … Analyst responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Documentation and Specification: Create clear and concise functional specifications, user stories, use cases, and process flows based on gathered requirements. Stakeholder Collaboration: Work closely with stakeholders, including business users, testing teams, and project managers, to ensure effective communication … test results, and ensure that the implemented solution meets the defined requirements. Continuous Improvement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes. Skills/Experience Proven industry experience working as an IT Business Analyst Experience of More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
Our Client, a leading, fast-growing global financial services group, seeks a 2nd Line IT Support Analyst to join its centralised IT function. Supporting a user base of over 15,000 staff, including senior executives and VIP users across multiple international offices, this position plays a critical role in dealing with escalations from the outsourced IT Service Desk and providing continuous service improvement activities. As a 2nd Line IT Support Analyst, you will be working closely with the third-party first-line team, providing them with knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major incident support and problem … for employees worldwide. Monitor and enhance customer experience, collaborating with Unisys to achieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT) scores. Facilitate cross-team communication, ensuring unresolved IT issues are escalated and triaged promptly. Maintain and update Knowledge Base (KB) articles, serving as the Subject Matter Expert (SME) for relevant content. Offer executive user support to key More ❯
IT Support Analyst - macOS and Jamf (1st/2nd Line) Central London - 2 month fixed term PAYE contract ?? Full-Time Are you between roles or looking for a short term contract? Love tech? Love helping people? Join us and become the go-to hero who keeps our creative world running smoothly!We’re looking for a tech-savvy … be the friendly face (and voice) behind the magic that keeps our team connected, creative, and productive. What You’ll Be Doing Be the first line of defence – tackling IT and comms issues company-wide. Keep our ticketing system (FreshService) in check, resolving issues or escalating when needed. Configure and deploy Macs, PCs, laptops, mobiles, and tablets – basically, you … starters like a pro, delivering a first-class experience . Support our tools of the trade: Office 365, Jamf, Teams, Google Suite, Dropbox, AV & conferencing systems . Manage shared IT resources, coordinate repairs, and keep our assets and licenses in order. Get involved in projects, office moves, inductions, and training – no two days are the same! What We’re More ❯
Stansted, Essex, Stansted Mountfitchet, United Kingdom
Pursuit Executive Recruitment Ltd
Title : IT Systems Analyst (Contract) Fully on-site ; must be a car driver Location : Stansted Salary: Guide; £300 - £400 per day depending on experience We are seeking a versatile and proactive IT Systems Analyst (Contract). This role spans 1st to 3rd line support, with responsibilities ranging from endpoint management to application troubleshooting and network diagnostics. … and maintain network infrastructure, including switches, firewalls, and VPNs. Collaborate with internal teams and third-party vendors to resolve complex technical issues. Document processes, configurations, and resolutions in the IT knowledge base. Assist with onboarding/offboarding processes and hardware provisioning. Essential Skills & Experience: Proven experience in a broad IT support role, engineering or construction sector experience an More ❯
per annum Benefits & Progression Contact: Georgia Thompson Contact email: Deskside IT Support Analyst - Oxford Up to £34K + Progression Hybrid Are you ready to take the next step in your IT support career with a top-tier professional services firm? I'm hiring on behalf of one of my favourite long-term clients - a UK Top … professional services organisation known for its outstanding culture and genuine career progression opportunities. Every candidate I've placed here has thrived, and now they're looking for a Deskside IT Support Analyst to join their Oxford-based team. What You'll Be Doing: Deliver deskside and remote support to 600+ users, ensuring timely resolution of incidents and service More ❯
Weybridge, Surrey, South East, United Kingdom Hybrid / WFH Options
Saputo Dairy UK
brands include the Nations favourite cheese brand Cathedral City plus other well-known butter & spreads (Clover, Country Life, Vitalite, Utterly Butterly), functional ingredients and dairy free products. As Senior Analyst, IT you will be responsible for providing functional and technical support for business applications, primarily Sage 200. Youll play a key hands-on role in developing, enhancing and … through update/enhancement projects, playing an active part in workshops and requirement gathering, process documentation, configuration, UAT and release Developing plans for upgrades of new systems aligned to IT strategy Taking ownership on incidents and requests raised, working independently to gather more information when required, and closing tickets out within the SLA Driving supplier management to ensure services … and SLAs (including contract management, service reviews, and billing) Ensuring users have the appropriate level of access necessary to perform their role Develop and test arrangements to ensure critical IT systems availability following a disaster Identify and drive improvements to reduce the number of incidents Design, document, and communicate system standards and approve exceptions YOURE BEST SUITED FOR THE More ❯
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
Personnel Selection
in our field of the buy to let mortgage sector based in Fleet, Hampshire. We have been established for over 10 years and are now seeking to recruit an IT & Technical Support Analyst to join our IT team. The role would suit candidates with some previous IT work experience seeking the next step in their career … or a recent graduate in an IT related subject seeking the opportunity to build upon their qualifications. The purpose of the role is to support mortgage product development, system configuration, reporting, release management and IT operational tasks. The role would suit candidates looking to build hands-on experience in an organisation undertaking constant and frequent change. Working Monday … flexibility to work from home 2 days a week, 11% non-contributory pension, 25 days annual holiday, health insurance, life assurance, income protection and more. Working directly in the IT team, a team of 22, you will be responsible for: - Data & product development • Assist in mortgage product development. • Contribute to letter development within mortgage systems. • Execute month-end reporting More ❯
IT Support Engineer/1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10/11, Mac OS, iOS, JamfPro MacBook MDM, DNS and DHCP is required to join a busy Service Desk and provide Helpdesk and Deskside support working onsite at a School in Battersea, South West London. SALARY: £28,000 per … Reach the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10/11, Mac OS, iOS, JamfPro MacBook MDM, DNS and … DHCP Working as the IT Support Engineer/1st Line & 2nd Line Technical Support Analyst you'll be the first point of contact for users, handling a wide range of issues from Google Workspace and Microsoft operating systems to classroom and meeting room technology. This role involves in-depth troubleshooting, managing new starter and leaver processes, and escalating More ❯
Job Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather … requirements, analyse business processes, and translate them into actionable deliverables. The BA will also support the IT Business Solutions Manager to define and deliver IT and business processes across the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and … improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. More ❯
Job Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather … requirements, analyse business processes, and translate them into actionable deliverables. The BA will also support the IT Business Solutions Manager to define and deliver IT and business processes across the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and … improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. More ❯
Job Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather … requirements, analyse business processes, and translate them into actionable deliverables. The BA will also support the IT Business Solutions Manager to define and deliver IT and business processes across the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and … improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Harrison Holgate
A leading specialty insurer based in London is seeking an experienced IT Systems Analyst to join their IT team. This is a great opportunity to work in a dynamic environment where technology plays a central role in delivering business success.You will support the Director of IT in managing relationships with the company's IT managed … service provider and other technology vendors, ensuring all IT platforms, applications, and production environments are secure, well-supported, and effectively maintained.This role requires strong expertise in Microsoft enterprise suite administration-including Microsoft Defender, Entra ID, Purview, Intune, Azure, and Office 365-as well as third-party tool administration. Key Responsibilities Oversee and maintain core IT systems, ensuring stability … Microsoft applications. Support cloud-based solutions, including SaaS applications and integration technologies. Assist with cybersecurity controls, vulnerability assessments, compliance auditing, and security operations. Provide clear, non-technical explanations of IT concepts to colleagues across the business. Key Requirements 5+ years' IT experience in financial services (insurance preferred). Strong system administration and technical support skills, particularly in Microsoft More ❯