16 of 16 Service Desk Analyst Jobs in the South East

Support Engineer/Service Desk Analyst Join a supportive, fast-paced technology team providing first-line support to clients. This opportunity suits someone with relevant IT support experience, strong customer service skills and a drive to keep learning and developing. If you’ve also worked … following roles, we’d also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, First Line Support Engineer, Desktop Support Engineer, IT Support Analyst Benefits include private healthcare after probation, learning and development opportunities ...

Service Desk Analyst/2nd Line/1st Line/Microsoft/O365/Contract/Inside IR35/3 month/Kingston-Upon-Thames/Onsite/Hybrid We are currently looking for a 2nd Line Support Analyst to join a busy environment … Office-related issues Escalate more complex technical issues where required Work effectively within a high-volume support environment Provide a professional and customer-focused service to users Prioritise and manage tickets effectively in line with agreed processes Support the wider IT team with day-to-day technical requirements ...

summary Are you an enthusiastic IT Service Desk analyst looking for a new challenge in the NHS? Do you enjoy troubleshooting complex IT issues? We are recruiting IT Service Desk Analysts to complement our existing team, ensuring that we can respond to the demands … busy hospital services across Guildford and the surrounding areas.Our Digital Service Desk Analysts are the first point of contact between Trust users and the IT Department and are responsible for handling all 1st line technical support issues. Duties primarily include the logging, triaging and progressing of calls right ...

Adecco are pleased to recruiting for a Service Desk Analyst to work within the Thames Valley Police Force Location: Kidlington, Remote Working (attendance to HQ to collect Tech) Contract Type: Temporary Daily Rate: £150.00 End Date: December 2026 Working Pattern: Full Time, 37 hours per week Monday … Friday 8am to 4pm Are you a passionate and skilled Service Desk Analyst looking for an exciting new opportunity? Our client is seeking a dedicated individual to join their ICT team in Kidlington. This role is perfect for someone who thrives in a fast-paced environment ...

Adecco are pleased to recruiting for a Service Desk Analyst to work within the Thames Valley Police Force Location: Kidlington, Remote Working (attendance to HQ to collect Tech) Contract Type: Temporary Daily Rate: £150.00 End Date: December 2026 Working Pattern: Full Time, 37 hours per week Monday … Friday 8am to 4pm Are you a passionate and skilled Service Desk Analyst looking for an exciting new opportunity? Our client is seeking a dedicated individual to join their ICT team in Kidlington. This role is perfect for someone who thrives in a fast-paced environment ...

Service Desk Analyst Southampton/Portsmouth SC Cleared £300-£350 We are seeking an SC Cleared Service Desk Analyst to join a high-profile Defence programme, providing critical IT support within a secure and fast-paced environment. This role is ideal for candidates with … experience in Service Desk, Helpdesk, or 1st/2nd Line Support positions who are passionate about delivering exceptional customer service and resolving technical issues efficiently. Key Responsibilities Provide first-line technical support to users via phone, email, and ITSM tools. Log, triage, investigate, and resolve incidents ...

Service Desk Analyst Southampton/Portsmouth SC Cleared £300-£350 We are seeking an SC Cleared Service Desk Analyst to join a high-profile Defence programme, providing critical IT support within a secure and fast-paced environment. This role is ideal for candidates with … experience in Service Desk, Helpdesk, or 1st/2nd Line Support positions who are passionate about delivering exceptional customer servi click apply for full job details ...

Service Desk Analyst Local authority | Hybrid Working £18.48 PAYE/£20.77 umbrella per hour Immediate Start | Ongoing Temporary Contract We are recruiting for an experienced ICT Service Desk Analyst to join a busy local authority ICT team in Oxford. You will provide … line support to council staff, resolving technical issues, logging and managing incidents, and ensuring excellent customer service across ICT systems and applications. Key Duties Provide 1st and 2nd line IT support via phone, email and service portal. Log and manage incidents and service requests in line with ...

Support Analyst, Service Desk, 1st line, COR7684 A 1st line Support Analyst opportunity has arisen with a well-regarded professional services organisation, offering a varied and hands-on role within a friendly, collaborative IT team. Could this be the role that takes your technical support career … next level? The Role The 1st line Support Analyst will serve as the first point of contact for IT queries and incidents, handling requests received by phone, email, portal, and in person. Day to day, you'll diagnose and resolve issues across devices, user accounts, M365, and core business ...

Service Desk Analyst This role provides 1st line technical support to our customers, troubleshooting problems remotely (by telephone, email, or remote access) or scheduling Field Engineers to provide on-site break-fix support. Service Desk Analyst tasks and responsibilities will include: Ensuring tickets … resolved in accordance with service level agreements (SLAs) Always providing excellent customer service, striving to exceed client and business expectations Liaising with other internal departments and external partners to resolve tickets when required On occasion, assisting the Helpdesk Scheduling Assistant with scheduling Field Engineers for site visits when ...

effective installation, configuration, maintenance, and support of ICT hardware, software, mobile devices, and Microsoft 365 services. The role is responsible for delivering excellent customer service through the ICT Service Desk, resolving incidents and service requests, and working collaboratively with internal teams and third-party suppliers … line technical support for Windows 11 devices, Microsoft 365 applications, Teams, SharePoint, mobile devices, and associated hardware. Monitor, manage, and resolve incidents and service requests through the ICT Service Desk, ensuring compliance with service level agreements (SLAs). Deliver support to users via telephone, email, remote ...

Service Desk Analyst Duration: 12 months expected Location: 5 days a week in Hursley Clearance: SC is required Rate: £318 per day inside IR35 - Umbrella Experience in a Service Desk, Help Desk, or customer support environment. Excellent customer service and communication skills. Strong … troubleshooting and problem-solving abilities. Experience using an IT Service Management (ITSM) tool. Ability to prioritise workload and manage multiple tasks. Good written and verbal communication skills. Strong attention to detail and organisational skills. Ability to work effectively both independently and as part of a team. Nice to have ...

Service Desk Analyst Duration: 12 months expected Location: 5 days a week in Hursley Clearance: SC is required Rate: £318 per day inside IR35 - Umbrella Experience in a Service Desk, Help Desk, or customer support environment click apply for full job details ...

Civic Recruitment Limited is seeking an ICT Service Desk professional to provide high-quality support for Windows 11, Microsoft 365, Teams, and SharePoint across 400+ end users in a local authority environment. You will install and maintain laptops, mobile devices, and peripherals, manage user access, and assist with … administration and vendor coordination. The role requires prior ICT service desk experience, strong communication skills, and a willingness to work a shift rota across multiple #J-18808-Ljbffr ...

wider technical teams Provide remote support to colleagues across the client's other offices Identify recurring problems and suggest ways of improving the service Occasionally support events outside standard hours or travel to another client office when needed What You'll Need Previous experience in a 1st Line, Service Desk, Desktop Support or IT Support role Confidence supporting people face-to-face as well as remotely Good troubleshooting skills across laptops, desktops, software, peripherals and user access Experience working with Windows and Microsoft 365 environments A good understanding of Active Directory and/or Entra ID Experience ...

resolving day-to-day tech challenges within the technology department. Client Details A financial services organisation based in London. Description Own incidents and service requests end-to-end, ensuring timely resolution and accurate documentation Provide advanced remote and onsite support for Windows, macOS, and mobile devices Troubleshoot Microsoft … Support onboarding and offboarding activities, including device setup and access provisioning Communicate technical updates and resolutions clearly to users and stakeholders Contribute to continuous service improvement initiatives and reduction of recurring issues Profile A successful IT Support professional should have: An organised and detail-oriented approach to managing tasks ...