An opportunity has arisen to join our client as their ITSupport Technician. Location: Storey’s Gate, SW1H 9NH (this is an office-based role) Job type: Full time (Permanent) Salary: £27000-£30000 Reports to: Technology Manager Department: Technology Number of reports: 0 About our client: They are owned by Trustees appointed by the Methodist Church. They conduct … business in line with the Church’s ethics and their own company values. They are seeking a technically skilled and service-oriented ITSupportTechnician to support the venue’s technology infrastructure and live event operations. This role involves managing user accounts via Microsoft Entra ID, maintaining IT assets, supporting network connectivity, and coordinating with … ideal candidate will have hands-on experience in a fast-paced environment, particularly within corporate and community-focused events. About You: Key responsibilities include providing 1st and 2nd line support for IT systems across the venue, ensuring smooth operation and user satisfaction. You’ll be responsible for daily checks on critical systems such as network connectivity, device compliance More ❯
We wish to appoint an apprentice ITTechnician to assist our IT team with supporting staff and pupils in using IT equipment and applications, troubleshooting, management of support tickets using the online ticketing system as well as the audio-visual requirements of the school. Role Key Responsibilities: Managing ITsupport requests and incidents … from receipt to resolution and closure using the online ticketing system To provide excellent customer service, assisting staff and pupils in the use of IT resources To assist the Director of Digital Infrastructure and Senior ITTechnician in the development and smooth running of all IT systems, networks and Internet Security systems To assist in supporting … and managing of a range of devices, including iOS and MacOS environments To provide IT and AV support for Public and Internal Examinations To provide IT and AV support for school events including occasional duties out of school hours To help ensure that devices are kept up to date and that security software is up-to More ❯
Croydon, Surrey, England, United Kingdom Hybrid / WFH Options
QA
About the role: Jaytag Computer, based in Croydon, Surrey, is an ITsupport provider dedicated to serving small and medium sized businesses across South East London and beyond. We are looking for a motivated and enthusiastic ITSupportTechnician to join our team. This is an exciting opportunity to start a career in IT, working with a wide range of technologies and customers. You will provide first-line support to our customers via telephone, email, and in person, helping to resolve IT issues and build strong customer relationships. Responsibilities: Provide ITsupport to customers through phone, email, remote tools, and face-to-face visits. Assist with troubleshooting and resolving … hardware, software, and network issues. Support customers with common IT tasks such as setting up devices, installing software, and basic configuration. Help maintain accurate records of support requests and solutions in our ticketing system. Escalate complex issues to senior engineers when required. Contribute to building and maintaining knowledge base articles for common issues. Take part in customer More ❯
ITSupportTechnician (1st & 2nd Line/Networking) Temp Contract until Christmas Location: Berkshire (Based at BCA, with travel between all 4 campuses) Duration: Temporary, until Christmas 2025 (with possibility of extension) Hours: Full time Pay: £15 £20 per hour (PAYE), depending on experience; plus 45p per mile for travel between sites About the College A further … college that is part of the Windsor Forest Colleges Group (which includes BCA) has recently been rated Good by Ofsted. We are seeking an experienced 2nd Line/Networking Technician to join the IT team on a temporary basis, supporting across all four campuses. What You ll Be Doing Provide 1st and 2nd line ITsupport, including networking tasks, across all campuses hardware, software, connectivity. Maintain IT/AV/printing devices: PCs (Windows 10 & 11), iOS, Android, Chrome OS; printers; servers running Windows Server 2016, 2019, 2022; Microsoft 365 environment. Install, test, configure, maintain both hardware and software components. Troubleshoot network issues, ensure resilience and reliability of services. Assist in maintaining cybersecurity practices More ❯
Maidenhead, Burchett's Green, Berkshire, United Kingdom
Think FE Ltd
ITSupportTechnician (1st & 2nd Line/Networking) — Temp Contract until Christmas Location: Berkshire (Based at BCA, with travel between all 4 campuses) Duration: Temporary, until Christmas 2025 (with possibility of extension) Hours: Full‑time Pay: £15‑£20 per hour (PAYE), depending on experience; plus 45p per mile for travel between sites About the College A further … college that is part of the Windsor Forest Colleges Group (which includes BCA) has recently been rated Good by Ofsted. We are seeking an experienced 2nd Line/Networking Technician to join the IT team on a temporary basis, supporting across all four campuses. What You’ll Be Doing Provide 1st and 2nd line ITsupport, including networking tasks, across all campuses — hardware, software, connectivity. Maintain IT/AV/printing devices: PCs (Windows 10 & 11), iOS, Android, Chrome OS; printers; servers running Windows Server 2016, 2019, 2022; Microsoft 365 environment. Install, test, configure, maintain both hardware and software components. Troubleshoot network issues, ensure resilience and reliability of services. Assist in maintaining cybersecurity practices More ❯
ITSupport Engineer Role Overview Provide user support via the service desk both remotely and in person. Issue, repair, and arrange the return of IT equipment. Maintain and supportIT systems including Active Directory, Microsoft 365, and related platforms. Monitor and test backups. Manage IT onboarding for starters and offboarding for leavers across … equipment and applications. Responsibilities Ticketing System Resolve tickets within agreed SLAs. Manage and prioritise the ticket queue. Triage and escalate tickets to the appropriate IT resource. Equipment Issue IT equipment to new starters and arrange returns from leavers, updating tracking systems. Build, configure, and arrange repair of IT equipment, including liaising with third-party vendors. Maintain accurate … stock levels and listings. Maintaining IT Landscape Update Active Directory for starters, leavers, and changes. Ensure M365 licensing and mail setup are correct and functioning. Maintain tracking and asset management software. Compliance Demonstrate a strong awareness of and commitment to ethics, compliance, and relevant codes of conduct. Time Allocation Equipment: 15% Ticketing system: 70% IT landscape maintenance More ❯
IT Helpdesk - First Line Support (3-Month Contract) Location: Basingstoke Contract Length: 3 Months Agency Advertised Role We are currently recruiting for a First Line SupportTechnician to join a busy IT Helpdesk team on a 3-month contract based in Basingstoke . Key Responsibilities: Serve as the first point of contact for IT-related queries via phone, email, and ticketing system Log, diagnose, and resolve technical issues or escalate to second-line support when necessary Provide support for hardware, software, and basic networking issues Deliver excellent customer service and ensure timely resolution of incidents Requirements: Previous experience in a first-line ITsupport or helpdesk role Strong communication … Office 365, and basic networking principles Ability to work independently and manage multiple tasks effectively What's on Offer: Immediate start Opportunity to gain experience in a fast-paced IT environment Supportive team and structured onboarding Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Wills Consultants Ltd
IT Application SupportTechnician Shift-Based, Site-Based, Days & Nights We are thrilled to be recruiting for an IT Application SupportTechnician on behalf of a global leader in engineering and automation, based in Milton Keynes. If you're looking for a hands-on technical role that offers both challenge and career progressionthis could … Join? Our client offers a competitive benefits package including: 25 days holiday + 8 bank holidays Career development and progression opportunities Cycle to Work Scheme Company Pension Site-based support role no two days the same! And much more About the Role: You will play a key role in supporting highly automated warehouse systems, working in a fast-paced … with Warehouse Management and Material Flow Systems Monitor server availability and perform system updates Design and run test scenarios to identify software faults Produce system documentation, user guides, and support reports Work closely with internal teams and end-users to ensure system stability and uptime What You'll Need: BSc, HND, HNC in Computer Science, IT Engineering, or More ❯
Waterlooville, Hampshire, South East, United Kingdom Hybrid / WFH Options
The Workshop
Are you an experienced ITSupportTechnician looking for your next challenge We're looking for a proactive and customer-focused individual to join a busy helpdesk team in Waterlooville. In this role, you'll be the first point of contact for our customers, providing initial technical support, troubleshooting issues, and ensuring incidents are handled quickly … in delivering an excellent service, solving problems, and escalating where required - all while keeping customers informed every step of the way. Key Duties Act as the first line of support for customer incidents and requests via phone, email, and ticketing system. Perform initial troubleshooting of software bugs, system failures, and connectivity issues. Provide first-time fixes where possible and … updated on progress, expected resolution times, and outcomes. Document recurring issues and solutions to improve the knowledge base. Monitor system performance and logs, reporting potential issues before they escalate. Support post-incident analysis by identifying root causes and recommending improvements. Skills & Knowledge Minimum 1.5 years' experience in ITsupport/helpdesk roles. Strong customer service focus and More ❯
ITSupportTechnician needed in Lewes Paying £15.59 per hr ref 6732 Full time hours n a temporarybasis Key Responsibilities: Provide first and second-line technical support via phone, email, and in person. Log, manage, and resolve incidents and service requests using the Service Desk system. Troubleshoot hardware and software issues across desktops, laptops, mobile devices … and peripherals. Install, configure, and maintain IT equipment and applications. Escalate complex issues to senior technicians or third-line support when necessary. Maintain accurate documentation of support activities and solutions. Deliver excellent customer service and communicate effectively with users of all technical levels. Support onboarding and offboarding processes, including account setup and equipment provisioning. Assist with More ❯
We are a small Managed Services Provider seeking a passionate 1st Line Support Apprentice. This role offers hands-on experience in ITsupport, including customer issue triage, system improvements, and installations. We provide comprehensive training, career growth opportunities, and regular social activities. Role Your duties will include: Daily Support: Triage customer issues and queries via our … and 365 platform migrations and improvements. Training This training programme is completed via an Apprenticeship Standard at Level 3 and learners will achieve a Pearson Level 3 Information Communications Technician qualification. Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment. Regular training contact will support the learner … occupation standard’s knowledge, skills and behaviours. The learner will build a portfolio of evidence-based on real work projects. The Apprenticeship Standard has three pathways to choose from: SupportTechnician Network Technician Digital Communications Technician Upon successful completion of the apprenticeship, there is the possibility of a permanent position in Level 1 Support with More ❯
Woodstock, Oxfordshire, South East, United Kingdom
IO Associates
3rd Line ITSupport Engineer - Oxford (Woodstock HQ) Salary - £40,000 - £45,000 We're looking for a 3rd Line ITSupport Engineer to join a thriving business supporting around 1,350 users across cutting-edge hardware, software, and infrastructure technologies. Based at the Oxford head office in Woodstock, you'll be a key part of … the technology team, combining hands-on end-user support with infrastructure management and system maintenance. This is a diverse role with exposure to VMware, SANs, networking, and cyber security. What you'll be doing Work with Service Desk, L2, and SAM/HAM teams on escalations, incident management, and knowledge transfer. Administer and maintain core network, infrastructure, and VMware … systems and business continuity, ensuring secure access to services from any location. Liaise with third parties to resolve technical issues. Create and maintain high-quality documentation, manuals, and procedures. Support software lifecycle management, including testing updates before production rollout. Proactively identify opportunities to improve IT services and infrastructure. Apply security and compliance best practices to keep systems and More ❯
Lewes, Sussex, United Kingdom Hybrid / WFH Options
Sammons Recruitment Ltd
We are recruiting for an ITSupportTechnician on behalf of our client in Lewes on a temporary basis. The ideal candidate will be able to provide frontline support to customers and partners, ensuring timely and effective resolution of incidents and tasks related to IT equipment, software and services. This roles offers hybrid working after … the initial training period. A basic DBS is required. About the Role: Provide day-to-day technical support (first/second line) for users, covering hardware, software, peripherals and basic network issues Diagnose, resolve and escalate incidents and service requests using agreed processes and documentation Deploy, configure and maintain desktops, laptops, mobile devices and peripherals; carry out imaging and … software installations Support day-to-day operation of servers, basic network troubleshooting and connectivity checks; liaise with third-party suppliers where required. Maintain accurate asset inventories, documentation and knowledge base articles to support consistent service delivery Work with colleagues to ensure security, backup and compliance standards are maintained About You: Previous experience in first/second line ICT More ❯
Lewes, East Sussex, United Kingdom Hybrid / WFH Options
Sammons Recruitment Ltd
We are recruiting for an ITSupportTechnician on behalf of our client in Lewes on a temporary basis. The ideal candidate will be able to provide frontline support to customers and partners, ensuring timely and effective resolution of incidents and tasks related to IT equipment, software and services. This roles offers hybrid working after … the initial training period. A basic DBS is required. About the Role: Provide day-to-day technical support (first/second line) for users, covering hardware, software, peripherals and basic network issues Diagnose, resolve and escalate incidents and service requests using agreed processes and documentation Deploy, configure and maintain desktops, laptops, mobile devices and peripherals; carry out imaging and … software installations Support day-to-day operation of servers, basic network troubleshooting and connectivity checks; liaise with third-party suppliers where required. Maintain accurate asset inventories, documentation and knowledge base articles to support consistent service delivery Work with colleagues to ensure security, backup and compliance standards are maintained About You: Previous experience in first/second line ICT More ❯