New Milton, Hampshire, United Kingdom Hybrid / WFH Options
Appello Careline Limited
stability of our external facing IT services. This pivotal role ensures that our external facing IT operations are resilient, cost-effective, and aligned with business needs - all underpinned by ITIL best practices. As the Head of Service Delivery, you will oversee key functions including Service Level Management, Availability, and Capacity Management. You'll work closely with Technical Operations, Change … integrity. You will have 7 plus years of proven experience in IT service delivery leadership. Education: Bachelor's degree in Information Technology, Computer Science, or a related field Certifications: ITIL Foundation Certification is required (minimum requirement); additional ITIL Intermediate or Expert-level certifications are preferred. Experience managing teams and third-party suppliers. Deep understanding of SLA, availability … and capacity principles Strong analytical and decision-making skills Familiarity with monitoring and reporting tools Advantageous but not essential Experience in health tech or critical service delivery Additional ITILcertification in Monitoring, Capacity Planning or Service Management Tools Knowledge of high-availability and disaster recovery design Working knowledge of cloud performance and scaling principles READY TO APPLY If More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom
Marshall Resource Partners Ltd
covered). Desirable Skills Linux (Ubuntu, Debian). PowerShell scripting and automation. SQL or database administration experience. Knowledge of FreshService or similar ITSM tools. Familiarity with IT compliance frameworks. ITILcertification or experience with service management practices. If this is you and you'd like to know more, please send me your CV ASAP... More ❯
Brize Norton, Carterton, Oxfordshire, England, United Kingdom
AirTanker Services Limited
Strong communication and problem-solving skills Ability to work independently and as part of a team Eligible for SC security clearance (minimum 3 years UK residency) Desirable Microsoft or ITIL certifications Experience with Power Apps or Dynamics CRM Project coordination or improvement experience If you're passionate about systems, eager to drive improvement, and want to be part of More ❯
Organised and self-motivated, with the ability to manage multiple priorities. * Comfortable working in a flexible, fast-paced environment. * Experience working in a multi-tenant or campus-style environment. * ITILcertification or similar service management qualifications. * Awareness of relevant compliance frameworks (e.g., ISO 27001, GDPR). IT Service Analyst/IT Vendor Management Analyst ***PLEASE NOTE THIS ROLE More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Vero Hr
approach Knowledge of Windows OS, Microsoft Office, O365 Administration, and telephone systems (Five9 & Mitel) Desirable experience: Financial Services (Insurance) background with an understanding of Open GI, Acturis or CDL. ITIL qualification Azure Administration experience Why Join Us? We pride ourselves on delivering excellent service not just to our customers, but to our colleagues too. As IT Support Engineer, you More ❯
Southampton, England, United Kingdom, Hampshire Hybrid / WFH Options
Vero Hr
approach Knowledge of Windows OS, Microsoft Office, O365 Administration, and telephone systems (Five9 & Mitel) Desirable experience: Financial Services (Insurance) background with an understanding of Open GI, Acturis or CDL. ITIL qualification Azure Administration experience Why Join Us? We pride ourselves on delivering excellent service not just to our customers, but to our colleagues too. As IT Support Engineer, you More ❯
Reading, England, United Kingdom, Berkshire Hybrid / WFH Options
Vero Hr
approach Knowledge of Windows OS, Microsoft Office, O365 Administration, and telephone systems (Five9 & Mitel) Desirable experience: Financial Services (Insurance) background with an understanding of Open GI, Acturis or CDL. ITIL qualification Azure Administration experience Why Join Us? We pride ourselves on delivering excellent service not just to our customers, but to our colleagues too. As IT Support Engineer, you More ❯
stakeholder engagement skills Ability to manage third-party service providers effectively Organised, self-motivated, and able to manage multiple priorities Comfortable working in a flexible, fast-paced environment Desirable: ITILcertification or similar service management qualifications Awareness of compliance frameworks (e.g., ISO 27001, GDPR) Working Arrangements On-site role based in Surrey Flexible part-time schedule: 3 full More ❯
Wooburn Green, High Wycombe, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Costa Coffee
Good leadership skills, capable of developing robust processes to support scalable, repeatable, globally facing services. Strong advocate for quality service management, able to apply practical knowledge and experience of ITIL practices and disciplines, preferably with a formal ITIL qualification. Able to challenge effectively to solve problems or champion the necessary quality of service management. Proficient in financial management More ❯