working on a wide array of complex projects across multiple industries. The Role: We are seeking a proactive and customer-focused Service Desk Analyst to join our Service Management team. In this role, you will deliver prompt and professional solutions for customer requests and be the first point of contact for our internal and external users, providing essential … and escalate appropriately will be crucial to your success. Responsibilities: Incident Management: Receive and log all incoming incidents and service requests through various channels (phone, email, ticketing system). Provide first-line support to users, attempting to resolve issues at Level 1. Diagnose and troubleshoot hardware, software, and network issues. Escalate complex incidents to Level 2 and … for delivery with the following skills or proven experience in: Problem-Solving & Analytical Skills: Strong analytical and problem-solving skills Excellent troubleshooting and problem-solving skills Ability to troubleshoot system issues, investigate, and recommend permanent solutions and workarounds. Communication & Interpersonal Skills: Good communication and interpersonal skills Technical Proficiency: Proficiency in using ticketing systems (e.g., Jira Service ManagementMore ❯
Assist in the creation of user stories, wireframes, and test cases • Support QA and UAT processes to ensure the product meets business needs • Support the business with release management and scheduling - which may be out of hours on occasions. Qualifications: • Bachelor’s degree in business, Computer Science, InformationSystems, or related field • 3+ years of experience … as a Business Analyst, preferably in a tech or startup environment • Strong analytical and problem-solving skills • Excellent communication and stakeholder management abilities • Familiarity with Agile/Scrum methodologies • Experience with tools that we use, such as JIRA, Slack, My SQL, MIRO, Embeddable, Tevor.io, Azure Pipeline, GCP, image management software, video streaming. • Understanding of software development More ❯
Job summary This role is only open to applicants that currently work within an NHS Trust within the Hampshire and Isle of Wight Integrated Care System (HIOW ICS). Hampshire and the Isle of Wight Acute Care Collaborative have come together as part of the Integrated Care Board (ICB) as an Acute Provider Collaborative (APC) to invest in Electronic … organisation of clinical care needs to change and develop radically in order to meet the challenges we face. A Project Support Officer is required to support the Programme Management Team. The post holder will provide all aspects of project support and make a significant contribution to the smooth running of the Programme. Main duties of the job Responsible … analysis and follow up of project control documents (e.g., RAID logs, minutes, action trackers, agenda logs etc) Basic knowledge of how to identify, source, assimilate and apply relevant (clinical, system, setting) specific and technical knowledge Basic knowledge of how to identify complex project risks and issues and develop mitigation strategies Detailed knowledge of arranging meetings, agendas, and minutes for More ❯
University Hospitals Sussex NHS Foundation Trust (279)
Job summary This key role within the PACS team provides a high quality, comprehensive and efficient administration support service to all imaging system users. The post holder will utilise excellent time management, organisational and communication skills and an adaptable, flexible approach to produce work of a high standard focusing on being the first point of contact for … requests/queries and actioning as appropriate. Use the Image Exchange Portal (IEP) to manage and support image exchange with external organisations. Frequently liaising with IT and suppliers for system support. Develop a high level knowledge of the PACS/RIS System and using this to troubleshoot in times of system downtime. Configure and trouble shoot connections … quality and stable reporting environment. Be able to deliver CRIS and PACS training to staff of all levels and disseminate knowledge to address the requirements of a range of system users. Create CDs copies of patient images to be used for multi-disciplinary meetings/case studies and to be sent to neighbouring Trusts and organisations. Run audits to More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
gen2fund.com
seeking a skilled and detail-oriented Application Integration Specialist to join our dynamic team. The ideal candidate will possess strong technical expertise integrating enterprise accounting software or investment management software, ideally Investran and/or related platforms like Yardi, eFront, AllVue and Sage Intacct. What you'll be doing As an Application Integration Specialist, you will play a … global technology offering. Your primary responsibilities will include: Managing, developing and supporting the integration of our client service applications, ensuring they meet business requirements and operate efficiently. Providing ongoing system administration, troubleshooting, and issue resolution. Developing and maintaining documentation related to system interface configurations, user guides, and troubleshooting procedures. Developing integrations between Investran and other enterprise applications, ensuring … with enterprise accounting software and/or private equity/investment management software integrations. API Integration experience with MuleSoft and/or API Development experience. Experience in system configuration, customization, and integration of financial applications. Investran or similar platform certifications beneficial. Good working knowledge of Accounting Platform database structures and data models. Proficiency in SQL and data More ❯
server and network environments, including hands-on, third-line support for Microsoft Operating Systems (Windows 10, Server 2008-2022). You'll monitor and update jobs within the ITSM system, ensuring users are kept informed, and you'll adhere to established Incident Management and Request Fulfilment processes. You'll also be able to help maintain our cybersecurity … for IT projects at remote sites as required. Also, you will be responsible for documentation, assisting with the creation and maintenance of Service Desk procedures and the Configuration Management Database, and updating the knowledge base with resolution information. This role offers the chance to continue your personal development through a blend of academic learning and practical experience. About … Essential: Educated to A-Level or HND level. Proficiency in Desktop and Server Troubleshooting, as well as Network and Firewall Troubleshooting. Experience with Patching, Upgrade Lifecycle, Active Directory Management, and Group Policy Management. Strong knowledge of Microsoft Server OS and Microsoft Desktop OS. Proven ability in Personal Time Management, Stakeholder Management, and Teamwork. Desirable More ❯
to confidently engage with engineers and understand the products being developed. This includes the ability to discuss complex technical concepts and contribute meaningfully to product development conversations. Product Management Focus: The role requires a dedicated product management mindset. You should be motivated by strategic planning, stakeholder alignment, and delivery-not hands-on engineering tasks. Those with … Also required: Proven experience as a Product Manager in an IT or Portfolio-led environment. Strong understanding of Agile methodologies and product lifecycle management. Excellent communication and stakeholder management skills. Ability to balance technical detail with strategic thinking. Bachelor's degree in Computer Science, InformationSystems, Business, or related field (Master's preferred). What you More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Hays
to confidently engage with engineers and understand the products being developed. This includes the ability to discuss complex technical concepts and contribute meaningfully to product development conversations. Product Management Focus: The role requires a dedicated product management mindset. You should be motivated by strategic planning, stakeholder alignment, and delivery-not hands-on engineering tasks. Those with … Also required: Proven experience as a Product Manager in an IT or Portfolio-led environment. Strong understanding of Agile methodologies and product lifecycle management. Excellent communication and stakeholder management skills. Ability to balance technical detail with strategic thinking. Bachelor's degree in Computer Science, InformationSystems, Business, or related field (Master's preferred). What you More ❯
Southampton, Hampshire, South East, United Kingdom
Carey Olsen Group Services Limited
to make a meaningful impact in a dynamic, multi-jurisdictional environment. This role can be based within either our Jersey or Southampton office. About the role: Proactive project management of specific change projects in accordance with the established project management and change enablement frameworks. Be the driving force that propels the assigned projects forward and to … resource, assessing initial and ongoing resource requirements Develop and control project deadlines and milestones Co-ordinate activities and project deliverables Agree and manage project budgets Stakeholder and supplier management proactive approach to managing suppliers, stakeholders and project teams to complete assigned actions to agreed timelines Deal with blockers, issues and risks as soon as these arise, escalate where … project risks Ensure project resource is managed and supported Manage project suppliers and their output Communicate with project teams, stakeholders and suppliers using appropriate email etiquette, diligently curated information and in a timely fashion. Make sure that project issues, decisions, milestones are clearly and promptly communicated to relevant stakeholders. Provide SteerCo meeting minutes when appropriate. Agree programme governance More ❯
cloud platforms (Azure, AWS) to supercharge computational capacity and resource federation. Own performance excellence through advanced platform optimisation, real-time monitoring, and rapid incident resolution to maintain mission-critical system availability. Orchestrate seamless operations by coordinating infrastructure updates, security hardening, data protection, and rock-solid business continuity procedures for essential platform components. Champion security excellence by upholding stringent security … protocols and regulatory compliance standards within fast-paced commodities trading operations. Shape the future through comprehensive system documentation, cutting-edge operational procedures, and technical specifications that accelerate team knowledge transfer. Required Experience Minimum of 5 years proven excellence in Infrastructure Platform Engineering roles within high-performance environments Master-level expertise with Kubernetes orchestration platforms (including VKS/Tanzu, EKS … with continuous integration/deployment pipelines and IaC integration across GitLab CI, Jenkins, or Azure DevOps platforms. Comprehensive mastery of network architecture principles, storage systemsmanagement, and system performance optimisation that delivers results. Razor-sharp analytical abilities and troubleshooting superpowers with capacity for autonomous operation in demanding, adrenaline-fueled trading environments. Exceptional leadership qualities and cross-functional More ❯
Project description One of the biggest UK rail network companies operating with rail infrastructure and asset management has a need to develop and support enterprise-level information systems.The product is a core and critical safety platform that ensures that all elements of work that are planned on the operational railway are conducted in safe and secure … and provide progress updates to stakeholders. Artefacts/Documentation: Create and manage key artefacts and processes, SDP's, Resource Models & ELS SKILLS Must have Bachelor's degree in information technology, Computer Science, or a related field. Strong understanding of ITIL and service management principles. Proficiency in service design tools and methodologies. Excellent communication and interpersonal skills. … user experience (UX) design.• Commercial and financial awareness/understanding• Experience: Minimum of 3 years of experience in IT service design or a related role.• Project/Programme Management qualification: PRINCE2, APM, MSP or equivalate More ❯
IT, security, and business stakeholders to ensure readiness for production rollout. Architect and implement integrations between Copilot and enterprise systems to enable contextual, intelligent experiences. Support development and management of custom Copilot extensions and agents using tools such as Microsoft Copilot Studio and Azure OpenAI. Ensure interoperability across the broader Microsoft ecosystem, including Power BI, Power Automate, and … leadership and support for issue resolution and enhancements. Act as the subject matter expert (SME) for Copilot technologies, advising stakeholders on capabilities, limitations, and best practices. Support change management and user enablement efforts, including training, documentation, and onboarding. Stay current with Microsoft's Copilot roadmap and emerging AI capabilities to inform future strategy. Essential Qualifications Bachelor's degree … Experience with Microsoft Azure services, particularly Azure OpenAI, Azure AD, and integration services (e.g., Logic Apps, API Management). Strong knowledge of enterprise architecture, solution design, and system integration. More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
of Defense (3LOD) model. Possess knowledge of risk management practices and the ability to conduct technical risk assessments. Work with the Global Technology Infrastructure team to integrate system cybersecurity assessments into their processes to ensure consistent implementation of security controls. Work with the Cybersecurity Architecture team and apply reference architectures for security solutions design and implementation. Work … on related laws, regulations, and industry standards to keep up to date on the latest security risks, threats, and technology trends and, where relevant, notify leadership to incorporate information into processes, procedures, and audit preparedness activities. Perform technology security … risk assessments. Where appropriate, leverage security shared services (VRA, VM, Pen Testing) and provide oversight and assurance of cybersecurity controls in development and deployment all the way through the system go-live. Hold great working relationships with the Security Architecture team, Shared Security Service teams, Global Business Services organizations, and Member Firm Services organizations. Proven experience writing clear, accurate More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Deloitte LLP
of Defense (3LOD) model. Possess knowledge of risk management practices and the ability to conduct technical risk assessments. Work with the Global Technology Infrastructure team to integrate system cybersecurity assessments into their processes to ensure consistent implementation of security controls. Work with the Cybersecurity Architecture team and apply reference architectures for security solutions design and implementation. Work … on related laws, regulations, and industry standards to keep up to date on the latest security risks, threats, and technology trends and, where relevant, notify leadership to incorporate information into processes, procedures, and audit preparedness activities. Perform technology security … risk assessments. Where appropriate, leverage security shared services (VRA, VM, Pen Testing) and provide oversight and assurance of cybersecurity controls in development and deployment all the way through the system go-live. Hold great working relationships with the Security Architecture team, Shared Security Service teams, Global Business Services organizations, and Member Firm Services organizations. Proven experience writing clear, accurate More ❯
Information Security Analyst We are looking for an Information Security Analyst working as part of a central team supporting a mixture of security operations ensuring compliance with business needs. This will involve vulnerability management, making sure security controls are functioning, mentorship of more junior members and working as part of a 24 x … remote support rota. If you have experience of working in Information or Cyber Securityand are keen to make a difference here is what we are looking for: Significant experience of working in a security related role, with demonstrable experience. A demonstrable passion and enthusiasm for security with a willingness to learn A strong understanding of Risk Assessment frameworks … understood by non-technical people. Knowledge of cloud security, with a knowledge of Azure/O365 Possess a knowledge of various technologies, how they can combine and how a system should be designed. More ❯
Desk and escalated by the 2nd/3rd line support resources. Head up the investigation, resolution and documentation of root causes of IT problems including severity level 1 incidents (System/departmental outages) and performance issues. Take part in the Research and Development of all elements of the IT Infrastructure determining what future technology would be of benefit to … highest standards on behalf of D&G and its customers. Ensure the infrastructure teams issue resolution targets are met and calls updated accordingly in the service desk software management platform. Actively partake in an even share of the ICT out of hours on call rota Daily organisation of infrastructure tasks & standard checks of all infrastructure operability, interfaces, space … development IT Infrastructure Library (ITIL) v4 Foundation CompTIA Network+/Security+ Cisco CCNA Certification Desirable IT Infrastructure Library (ITIL) v4 Expert Level PRINCE2/Agile/Scrum Project Management Cisco CCNP Enterprise Certification AZ-700 (Designing and Implementing Microsoft Azure Networking Solutions) CISSP or CompTIA CySA+ Knowledge and Skills Essential Extensive knowledge of IT standards and systems management. More ❯
Durley, Hampshire, United Kingdom Hybrid / WFH Options
BENTLEY SYSTEMS, INC
to grow our business. These solutionsprovided byDigital Business Enablement are the core of ouruser'sexperienceengaging with Bentleyinternally and externally. The ideal candidate will be a leaderwith strong program management skillswho can coordinate acrossthe organization to deliver complex, and highly dependent. The ideal candidate is a seasoned platform engineering leader with extensive experience in CRM , CPQ, and integration toERP … and implementation of Salesforce , CPQ,and Workday Financialstechnicalsolutions to support sales andtransactionalprocesses. Support the end-to-end customer transactional execution and processing - including order placement, pricing, and contract management to ERP systems Coordinate and oversee the integration design and build efforts for key systems, ensuring seamless data flow and process alignment. Provide technical leadership and mentorship to a … similar role, with a strong focus on sales and ERP-based applications. Extensive experience with Salesforce , CPQ,andintegration toWorkday Financials, including implementation,development,configuration, and integration. Strong program management skills, with the ability to drive delivery of high-impact, cross-functional initiatives. Excellent communication skills, with the ability to effectively collaborate with stakeholders at all levels of the More ❯
Farnborough, Hampshire, South East, United Kingdom
LA International Computer Consultants Ltd
brownfield implementation programs in a manufacturing-intensive environment and at least one greenfield global rollout implementation program Strong hands on experience in S/4HANA Production Planning, Demand Management, Shop Floor Control, MRP Live, and Work Center/Resource modeling Experience integrating SAP PP with MES systems, either via PI/PO, MII, or third-party manufacturing platforms … especially for manufacturing-led S/4 programs Technical & Functional Skills In-depth configuration knowledge of SAP PP, MRP, Routing/BOMs, Production Orders, Capacity Planning, and Demand Management Understanding of integration touchpoints with MM, SD, QM, PM, and MES interfaces Familiarity with Fiori apps for shop floor operations and embedded analytics for production KPIs Exposure to SAP … tools Familiarity with DevOps pipelines for functional delivery in SAP S/4HANA programs Certifications & Qualifications Bachelor's or Master's degree in Engineering, Manufacturing, Supply Chain, or InformationSystems SAP Certified Application Associate - SAP S/4HANA Manufacturing for Production Planning and Control TOGAF, ITIL, or similar framework certifications (preferred for solution architecture exposure) To be considered More ❯
a senior leader, you will: Oversee daily operations and personnel across all services Lead delivery of organisational strategy and transformation initiatives Represent EBPC in digital innovation, service design and system implementation You will empower teams, support new business, and uphold professional standards through effective decision-making and problem-solving Main duties of the job Leadership & Strategy: Provide leadership to … AEO and participate in the operational on-call rota Seek and support business development and tendering activities Ensure performance, compliance, and productivity reporting to the executive team Operations Management Lead contract reviews with commissioners and suppliers; take corrective action as needed Maintain close operational and clinical team relationships Develop links with external partners (e.g. GP practices, PCNs … with digital, IT or BI Desirable Experience influencing or working alongside NHS Digital, NHS England, or equivalent national bodies Experience working with Integrated Care Systems (ICS) or in a system leadership role Qualifications Essential Degree level management qualification (or studying for) or equivalent experience NVQ or similar qualification in Management or Business E Willingness to More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
teams across a range of disciplines and locations Strategic and benefits leadership - ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholder management - ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership - the ability to look ahead and … others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management - the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … leaders Highly analytical and structured thinker able to develop pragmatic solutions to complex problems and communicate them simply Ability to engage key stakeholders and communicate complex information simply and persuasively, driving data informed decision making and action. Ability to manage multiple projects efficiently and effectively What's involved: You'll lead the design and delivery of the Customer More ❯
hybrid role based in their Guildford office. We offer extensive training, including online, classroom, and in-house courses, leading to nationally recognized qualifications in areas such as Project Management, Agile methodologies, Business Analysis, IT Service Management, Cyber Security, and Technology Procurement. Responsibilities Providing technical assurance that proposed solutions are fit for purpose. Developing new architectures to … mitigate risks posed by emerging technologies and business practices. Advising clients on information assurance, architectural issues, and risks. Supporting the development of Risk Management Accreditation Document Sets (RMADS). Scoping security testing activities, explaining findings, and recommending remedial actions to stakeholders. Investigating security incidents. Promoting security awareness within project teams and the organization. Candidate requirements: HMG … Security Policy Framework (SPF) familiarity and NCSC Information Assurance Portfolio knowledge gained through studies. Masters degree in Information, Cyber, or Systems Security, along with a strong Cyber/STEM background. Eligibility and willingness to obtain UK Security Clearance. If you have questions or wish to apply, please contact Clear IT Recruitment Limited. Note: Due to high More ❯
live a full life. The Opportunity This position in the Core Laboratory Division, our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders … informatics activities and provide expert knowledge. Serves as level 1 complaint resolution via call centre phone support function Required Qualifications Bachelors or master's degree in computer science, InformationSystems, Medical or Hospital Informatics or related disciplines or relevant experience installing, configuring and/or maintaining diagnostics laboratory informatics applications. Required Experience Sound understanding of diagnostics laboratory workflows … and related technologies Demonstrated understanding of one or more products such as laboratory informationsystems, middleware and/or analyser managementsystems, or inventory managementsystems used in diagnostics laboratories Hands on experience implementing, configuring, training and supporting one or more laboratory informationsystems mentioned above is highly desirable Able to execute More ❯
Ashford, Kent, United Kingdom Hybrid / WFH Options
MAF Australia
across systems. You'll work with various cyber security solutions while driving security best practices and incident response. If you have experience in cybersecurity tools, governance, and access management-and want to use your skills to support a mission that changes lives-this is your chance to make a real difference. NOTE: Applicants must have the current, legal … annum (dependent on experience) Responsibilities As a MAF Security Operations Specialist you will play a critical role in protecting our digital infrastructure. You'll lead the implementation and management of SIEM systems, Fortinet security tools, and endpoint detection & response (EDR) while conducting vulnerability assessments and penetration testing to stay ahead of cyber threats. You'll enhance identity and … access management (IAM) by maintaining Active Directory, Entra ID, MFA, and Zero Trust security principles. Your expertise in network security, VPNs, SD-WAN, and Microsoft Defender solutions will help safeguard our systems, while your contributions to incident response, governance, and security strategy will shape the future of our cybersecurity posture. If you're passionate about cybersecurity and want More ❯
arisen for a Data Analyst with expertise in Data Governance to join an international bank based in London. This role is perfect for someone passionate about shaping data management practices, ensuring the highest standards of data quality, and fostering a culture of best practice across the business. You will play a pivotal part in implementing a comprehensive Data … to clarify Data Strategy goals and responsibilities Coordinate meetings, facilitate discussions, and document outcomes Collaborate across departments to align data initiatives with business processes Stay updated on data management trends and best practices Investigate and report on data issues, supporting resolution efforts Help define and enforce Data Quality standards and methodologies Perform additional tasks as assigned by senior … leadership Key Requirements: Relevant degree in Computer Science, InformationSystems, Mathematics, Engineering, Finance, Economics, or Business Experience as a Data Analyst within the banking or financial services sector Strong understanding of banking business processes and data flows Excellent communication skills for explaining complex concepts and building relationships Proven ability to collaborate effectively within teams to support project delivery More ❯
options available The role The Head of Cyber Security for our Energy Customer Solutions (ECS) business will champion and deliver the day-to-day cyber security strategy, risk management and human behaviours for the ECS business unit. ECS is SSE's … shopfront' - providing energy and low carbon solutions to over 1.3 million customers in GB and Ireland. The role holder will advise on cyber security input and assurance into agile system delivery and product management of systems. They will drive and manage compliance with the NIS and NIS2 regulatory requirements and will provide specialist support into any cyber … transformation initiatives. You will Drive, influence and embed the cyber security strategy, risk management and NIS regulatory compliance for the ECS Business Unit. Collaborating across the Group's cyber security community and leveraging Group wide cyber security services to maximum benefit for ECS. Lead the engagement of the cyber security outsourced consulting service into projects and programmes and More ❯