Information Technology Support Engineer
- Hiring Organisation
- Fortray Global Service Limited
- Location
- Banbury, Oxfordshire, UK
- Employment Type
- Full-time
resolution of incidents and service requests Systems & Infrastructure Support Support Windows desktop and server environments Manage Active Directory, Group Policy, and user access Administer Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive) Troubleshoot network issues (LAN/WAN, DNS, DHCP, VPN) Security, Backup & Reliability Apply IT security policies and best … delivering Level 2/Level 3 support Strong hands-on knowledge of: Windows 10/11 and Windows Server Active Directory and Group Policy Microsoft 365 services Solid understanding of: Networking fundamentals (TCP/IP, DNS, DHCP, VPN) IT security and access control principles Strong troubleshooting, communication, and documentation ...