26 to 35 of 35 Objectives and Key Results Jobs in the South East

Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients across industries, and we’re backed by leading investors who believe in our mission to transform how businesses operate through intelligent … software. Role Overview We are seeking a strategic and execution-focused Head of Business Operations & Engineering to lead cross-functional initiatives that drive operational excellence and technical innovation. This role sits at the intersection of product, engineering, and business strategy, and is ideal for a leader who thrives in a fast-paced, data-driven environment. You will be responsible for … aligning engineering capabilities with business goals, optimizing internal processes, and scaling our operational infrastructure to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive process automation and systems integration to enhance efficiency Oversee More ❯

SaaS Customer Support Manager We are seeking an experienced Customer Support Manager to lead and inspire a high-performing support team within a growing software business. You’ll oversee the day-to-day running of the customer helpdesk, ensuring SLAs are met, service quality remains exceptional, and continuous improvements are implemented. This is a leadership role where your expertise, empathy … and ability to drive performance will directly impact customer satisfaction and retention. Location: Milton Keynes – Hybrid (with travel across the UK, Ireland and occasionally overseas) Salary: £55,000+ depending on experience, plus bonus, pension and an excellent benefits package Requirements for SaaS Customer Support Manager 3+ years in a customer support position within a SaaS (Software-as-a-Service) company … Strong leadership skills with a track record of motivating and developing teams Proven ability to manage helpdesk systems and workflows (e.g. Salesforce, Jira) Excellent problem-solving, communication, and conflict resolution skills Data-driven approach to performance management Technical aptitude with the ability to learn new software products quickly Experience with ITIL or service management frameworks is beneficial Previous exposure to More ❯

to choice in its industry. Rapid-growth plans, where ideas turn into global impact. The Opportunity: As the Customer Support Manager, you'll help to transform the support function and build a world-class team that delivers customer excellence at every touchpoint. Be prepared to demonstrate how it’s done - this is very much a ‘hands-on’ role! This is … a fantastic opportunity to take solid foundations and further train, develop, and optimise your team. Whilst leading the day-to-day activities of this busy support team, meeting SLAs and OKRs, assessing trends, and working with wider teams, you’ll collaborate with the VP of Customer to optimise team structure, processes, and best practice, whilst championing coaching and development of … product/module). Experience within EdTech or further education (either directly or as a user base). A genuine leadership mentality: someone who can inspire from the front and develop the team around them. An ‘outside the box’ thinker! We are seeking someone who brings new ideas and the confidence to execute them. Excellent problem-solving, communication, and conflict More ❯

to choice in its industry. Rapid-growth plans, where ideas turn into global impact. The Opportunity: As the Customer Support Manager, you'll help to transform the support function and build a world-class team that delivers customer excellence at every touchpoint. Be prepared to demonstrate how it’s done - this is very much a ‘hands-on’ role! This is … a fantastic opportunity to take solid foundations and further train, develop, and optimise your team. Whilst leading the day-to-day activities of this busy support team, meeting SLAs and OKRs, assessing trends, and working with wider teams, you’ll collaborate with the VP of Customer to optimise team structure, processes, and best practice, whilst championing coaching and development of … product/module). Experience within EdTech or further education (either directly or as a user base). A genuine leadership mentality: someone who can inspire from the front and develop the team around them. An ‘outside the box’ thinker! We are seeking someone who brings new ideas and the confidence to execute them. Excellent problem-solving, communication, and conflict More ❯

Engineering Manager – Cloud-Based SaaS | Remote (with occasional London office visits)Are you a seasoned technical leader passionate about shaping the future of cloud-based software in fitness, wellness, and salon industries? Our company provides all-in-one management platforms for scheduling, billing, memberships, marketing, and access control globally.We're looking for a Software Engineering Manager experienced in mentoring to … lead a mature Scrum team. This strategic role focuses on driving engineering excellence, team development, and process optimization. Collaborate cross-functionally, shaping scalable, high-quality solutions aligned with business goals – ideal for future CTO aspirants.**Key Responsibilities:**- Technical Leadership: Guide team leads in scalable architecture, secure coding, and engineering best practices.- Project Execution: Oversee delivery, manage timelines, and align engineering … velocity with OKRs.- Mentorship: Support Squad Leads through performance reviews and career development.- Engineering Culture: Foster ownership, psychological safety, and continuous improvement.- Cross-Functional Collaboration: Work closely with Product, QA, DevOps, Data, and Design teams.- Process Evolution: Lead Agile/Scrum/Kanban improvements and retrospectives.**Qualifications & Skills:**- 10+ years in software engineering, with 3+ in technical leadership.- Proficiency in More ❯

Product Manager - FinTech - £600 Per Day - 6 Month Contract - Outside IR35 An exciting opportunity has opened for a Product Manager to join a leading FinTech and play a key role in delivering Outbound Open Banking regulatory compliance within its core customer platform product group. The Role Lead the shift towards a maintainable, scalable product operating model Support the adoption of … OKRs focused on reducing incidents in Outbound Open Banking Drive quarterly delivery of the Open Banking roadmap Your Profile Experience across the full product lifecycle : requirements, design, development, deployment, and support Background working in FinTech or financial services is a must Strong skills in backlog management, user stories, and roadmap planning Ability to analyse business needs and define non-functional … requirements Proven track record influencing cross-functional teams to deliver on time and to high standards Familiarity with regulatory change and compliance in product delivery More ❯

Product Manager - FinTech - £600 Per Day - 6 Month Contract - Outside IR35 An exciting opportunity has opened for a Product Manager to join a leading FinTech and play a key role in delivering Outbound Open Banking regulatory compliance within its core customer platform product group. The Role Lead the shift towards a maintainable, scalable product operating model Support the adoption of … OKRs focused on reducing incidents in Outbound Open Banking Drive quarterly delivery of the Open Banking roadmap Your Profile Experience across the full product lifecycle : requirements, design, development, deployment, and support Background working in FinTech or financial services is a must Strong skills in backlog management, user stories, and roadmap planning Ability to analyse business needs and define non-functional … requirements Proven track record influencing cross-functional teams to deliver on time and to high standards Familiarity with regulatory change and compliance in product delivery More ❯

Product Manager - FinTech - £600 Per Day - 6 Month Contract - Outside IR35 An exciting opportunity has opened for a Product Manager to join a leading FinTech and play a key role in delivering Outbound Open Banking regulatory compliance within its core customer platform product group. The Role Lead the shift towards a maintainable, scalable product operating model Support the adoption of … OKRs focused on reducing incidents in Outbound Open Banking Drive quarterly delivery of the Open Banking roadmap Your Profile Experience across the full product lifecycle : requirements, design, development, deployment, and support Background working in FinTech or financial services is a must Strong skills in backlog management, user stories, and roadmap planning Ability to analyse business needs and define non-functional … requirements Proven track record influencing cross-functional teams to deliver on time and to high standards Familiarity with regulatory change and compliance in product delivery More ❯

Strategic Operations Manager – Online Food Delivery Platform We’re looking for a highly commercial, strategic thinker to help scale our merchant operations and strengthen our value proposition for restaurant merchants. What you’ll do: Drive merchant product & service partnerships Manage internal and external partnerships and lead cross-functional projects Improve restaurant experience: order accuracy, prep times, communication, refunds & disputes. Use … data & performance metrics to deliver insights, models, dashboards, and prioritisation guidance. What we’re looking for: 3–5 years commercial experience (strategy, ops, consulting) in fast-paced tech, FMCG, or marketplaces. Strong ownership mindset with experience building clear roadmaps, OKRs & playbooks. Excellent stakeholder management & communication skills. Analytical proficiency in Excel modelling and basic understanding of SQL Details: Day rate More ❯

Strategic Operations Manager – Online Food Delivery Platform We’re looking for a highly commercial, strategic thinker to help scale our merchant operations and strengthen our value proposition for restaurant merchants. What you’ll do: Drive merchant product & service partnerships Manage internal and external partnerships and lead cross-functional projects Improve restaurant experience: order accuracy, prep times, communication, refunds & disputes. Use … data & performance metrics to deliver insights, models, dashboards, and prioritisation guidance. What we’re looking for: 3–5 years commercial experience (strategy, ops, consulting) in fast-paced tech, FMCG, or marketplaces. Strong ownership mindset with experience building clear roadmaps, OKRs & playbooks. Excellent stakeholder management & communication skills. Analytical proficiency in Excel modelling and basic understanding of SQL Details: Day rate More ❯