9 of 9 Service Catalogue Jobs in the South East

Service Architect Must have an Active DV Clearance An opportunity is available for an experienced Service Architect to design and shape end to end service models for complex, high value IT deliveries within secure environments. The Service Architect will play a central … assess current operating and governance models and define future service and transition operating models. You will develop SLAs, KPIs, service catalogue pricing, and operational support requirements. You will manage service related RAID items including exclusions, constraints, and single points of failure. You will ...

agreed performance targets, and offer a high-quality user experience. You will maintain accurate service information in the IT Service Catalogue and ensure all front-office services are delivered efficiently, cost-effectively, and in line with ITIL and SIAM principles. This role includes leadership responsibility … Skills IT service management (ITIL, SIAM) - Expert Incident, problem, and change management - Competent Stakeholder engagement & communication - Accomplished Service portfolio and catalogue management - Competent Budget & financial management - Competent Vendor management - Competent Hardware & software asset management (full lifecycle) - Competent Process improvement & governance - Competent What you need ...

investigate suspected physical device faults Manage inventory of all in-scope mobile devices Advise users on applications outside of the standard service catalogue Create and maintain knowledge base documentation Communicate effectively with customers via phone and email, providing regular updates Handle incoming customer queries, ensuring clear resolution … Android) Experience in a customer-facing role Hands-on experience supporting mobile devices in a corporate environment Experience within an enterprise or managed service environment (Service Desk, NOC, etc.) Ability to manage high-impact incidents and interact with senior technical stakeholders Experience using monitoring and event ...

practices, CI/CD pipelines Ability to bridge business and technology, translating strategic objectives into actionable architecture roadmaps Expertise in ServiceNow core components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, and Custom Apps. Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow ...

security good practices, guidelines, compliance and standards. Provide security assurance support on Computacenter projects and designs. Provide support and guidance to the Computacenter Service Teams on security matters. Creation of compliance artefacts pertaining but not limited to, policy review, security schedules and security design requirements. Deliver security assurance … security assurance requirements including maintaining accreditation certification. Deliver security assurance support and advice during pre-sales and transition Support the companys service catalogue in the development of new products and service options. Represent Cyber Assurance in any respective Governance & Cyber Security forums W hat youll ...

Strong working knowledge of ITSM/PSA platforms (Halo would be an advantage). Experience configuring workflows, automations, forms, dashboards, and service catalogue structures. Strong analytical thinking, problem solving skills, and attention to detail. Ability to interpret business processes and translate them into system logic. Clear communication ...

delivery with presales and solution design in a fast-paced, forward-thinking MSP? Our client is a well-established and rapidly evolving Managed Service Provider, known for operating at the cutting edge of modern Microsoft and cloud technologies. This is a fantastic opportunity to join a high-performing … delivery, including deployments within customer environments and data centre Contribute to the development of new service offerings and the wider Professional Services catalogue Act as a subject matter expert within key technology areas, supporting internal teams and knowledge sharing Ensure adherence to ISO processes, governance, and best ...

delivery with presales and solution design in a fast-paced, forward-thinking MSP? Our client is a well-established and rapidly evolving Managed Service Provider, known for operating at the cutting edge of modern Microsoft and cloud technologies. This is a fantastic opportunity to join a high-performing … delivery, including deployments within customer environments and data centre Contribute to the development of new service offerings and the wider Professional Services catalogue Act as a subject matter expert within key technology areas, supporting internal teams and knowledge sharing Ensure adherence to ISO processes, governance, and best ...

delivery with presales and solution design in a fast-paced, forward-thinking MSP? Our client is a well-established and rapidly evolving Managed Service Provider, known for operating at the cutting edge of modern Microsoft and cloud technologies. This is a fantastic opportunity to join a high-performing … delivery, including deployments within customer environments and data centre Contribute to the development of new service offerings and the wider Professional Services catalogue Act as a subject matter expert within key technology areas, supporting internal teams and knowledge sharing Ensure adherence to ISO processes, governance, and best ...