ITSM Tooling Product Manager
- Hiring Organisation
- M Group
- Location
- Stevenage, Hertfordshire, South East, United Kingdom
- Employment Type
- Permanent
including Incident, Problem, Change, Request, Knowledge, Configuration, Service Level and Asset Management. You'll champion automation, workflow optimisation and self-service capabilities to improve user experience and operational efficiency. Manage relationships with ServiceNow development and support partners, ensuring high standards of service delivery, roadmap execution and platform performance. … continuous improvement. You'll also deliver meaningful reporting and insights that support data-driven decision making across Technology. What you'll bring Essential Experience managing ServiceNow as a product, platform or strategic business capability. Strong knowledge of ServiceNow ITSM/ITOM and Service Management best practices. Experience managing ...