1 to 25 of 28 User Research Jobs in the South East

Senior User Researcher/Lead User Researcher/User Researcher/User Research Manager £450/day (Inside IR35) - Umbrella engagement Remote/London - once a month We are seeking an experienced Senior User Researcher to support a Central Government department on key digital … service initiatives. This predominantly remote role, with occasional travel to London offices, focuses on complex user research delivered to Government Digital Service (GDS) standards using the GOV.UK Design System. The Role Joining an a govnerment client with multiple in flight projects we're looking for a number ...

/UI User Researcher Salary to £52k + company options scheme Hybrid working 2-3 days/week from their offices (London Vauxhall) & client sites. NB: Please only apply if you are (ideally a UK National) able to achieve either SC clearance (5 years residency in the UK with … growing fast and looking for bright, dynamic people to help build their business. Role Theyre seeking a motivated and detail-oriented UX/UI User Researcher to support the design and research of their mobile-first products. Youll work closely with product managers, engineers, and senior designers ...

Contract User Research Lead £575 to £650 per day Outside IR35 DV Cleared Ncounter are looking for a User Research Lead to support a major Defence programme, guiding multidisciplinary teams and ensuring user insight shapes every phase of delivery. You will balance hands on research with team leadership, while keeping delivery aligned to user needs, policy requirements and programme outcomes. Key Responsibilities: • Lead research planning, method selection and end to end delivery within agile teams • Run programmes of research across several workstreams and translate findings into clear actions • Facilitate workshops, shape ...

variety in an autonomous forward-thinking environment. On a day to day this Senior Service Designer will use their background in UX design and user research to to not only add new energy and direction to existing projects but also act as a key stakeholder working closely with … following key skills: - Experience working with Gov.UK service standard - Experience delivering complex end to end digital design projects within the public sector - Strong user research skills - A background in UX design - experience working on B2B applications - A real passion for working in a scrum driven, agile team ...

with Product Management and Product Delivery teams to design intuitive, accessible and visually engaging interfaces for SaaS applications while delivering seamless end to end user experiences. The company aspire to help grow, innovate and revolutionise and pride ourselves on delivering the best user experience in this market … engineering for excellence. UX UI Designer - Responsibilities Deliver intuitive, user-centric interfaces that reduce friction and improve user satisfaction. Create and provide consistent, scalable UI patterns that support multi-product SaaS environments. Create designs that improve efficiency, adoption, and user engagement metrics. Conduct user research ...

improve their Air Traffic Management operations. Responsibilities not limited to: Work closely with the Design Experience Lead, product managers, developers, and stakeholders to understand user needs and design effective solutions Conduct and communicate user research, testing and analysis to iterate and validate design decisions. Advocate … user through deep understanding and articulating necessary trade-offs and priorities. Develop wireframes, prototypes, and visual designs that effectively communicate design concepts Collaborate with development teams to ensure the experience design is implemented accurately and efficiently. Participate in design reviews, implement feedback, and iterate quickly while maintaining quality ...

Role: User Researcher Rate: £450 p/d (Via Umbrella) Location: Fully RemoteDuration: 1-6 months We are looking for a User Researcher with strong Government Digital Service (GDS) experience to help design and improve user-centred digital services. You will work closely with multidisciplinary teams … ensure services meet user needs and comply with GDS standards. Essential Skills & Experience Proven experience as a User Researcher within GDS or UK public sector projects Strong knowledge of the GDS Service Standard and service assessments Experience running usability testing, interviews, surveys, and workshops Ability to communicate insights ...

Product Design Lead. You'll play a pivotal role in shaping our digital experiences, ensuring every design decision is informed by rich, user-centred insights. This role is perfect for a midweight to senior researcher who thrives in fast-moving, start-up-like environments. We're looking for someone … self-motivated, hands-on and adaptable, with the ability to turn user research into actionable insights that directly influence product design and strategy. Experience in utilities or service-based sectors is a plus, but your agility, curiosity and ability to work across teams are what will make ...

resource effectively: sequence work, identify gaps, commission specialist capacity, and drive decisions through governance. Lead service design practice: champion accessibility (WCAG), inclusion, assisted digital, user research and content standards. Govern AI pilots: run pragmatic test-and-learn cycles with ethical guardrails, DPIAs/EqIAs, transparency statements and clear … sprint leadership, RAID, benefits realisation. Skilled stakeholder navigator across Services, Comms, Finance, Legal/Procurement and suppliers. Deep service design mindset: accessibility, content design, user research, open standards. Practical AI literacy: able to run ethical, human-in-the-loop pilots and evidence outcomes. Desirable Experience with LocalGov Drupal ...

User Researcher | Outside IR35 | Hybrid | London | ServiceNow | 3 month minimum | I’m currently supporting a large UK organisation on a major transformation programme. They’re looking for a User Researcher to lead hands-on research across workflow-heavy, enterprise ServiceNow journeys (including portals, catalogues, knowledge and automation … . The role sits within an agile delivery team and has a strong focus on translating user insight directly into backlog decisions, design improvements and service outcomes. It is a hybrid role but only 1 day per month in London.Requirements Planning and running qualitative and quantitative user research ...

focused on building and owning the end-to-end UX workflow: transforming validated product hypotheses into intuitive, high-quality interaction designs that meet real user needs. You'll focus on translating well-defined product problems into clean, usable, component-based designs. You'll work closely with PMs and engineers … also help strengthen our philosophy of simplicity by applying core UX principles to improve usability across the product. Key Responsibilities Design execution & craft Translate user needs and validated product ideas and requirements into wireframes, flows, and polished UI components Own the design process from concept through handoff to engineering ...

drive engagement. Key Responsibilities Lead the end-to-end design process across mobile apps, web, and portal experiences. Translate complex financial products and user needs into simple, intuitive customr journeys. Produce high-quality UX artefacts including user flows, journey maps, wireframes, and prototypes. Create polished UI designs aligned … brand guidelines and design systems. Collaborate closely with Product Managers to shape requirements and prioritise user needs. Identifity and utilise AI for the design process and introducing AI into customer journeys Work with Engineering teams to ensure designs are feasible, well implemented, and meet quality standards. Conduct and incorporate ...

Data Architects ensure that data is managed properly through data landscaping, data cataloguing, data design, and data standards. You will bring a pragmatic and user-centered approach to data architecture, ensuring that data architecture, governance, processes and technologies meet the needs of users and stakeholders. In this role … organisation strategy and goal Analyse client data landscapes, document current-state data systems, and conduct Data Maturity Assessments, mapping data assets, information flows and user needs Design interoperable data models and solutions to meet client needs, advising on selection and implementation of data products and tools Develop data standards ...

take full ownership of the product experience. This is a fast-paced scale-up environment with a major 2025 roadmap focused on improving user journeys, building a design system, and introducing AI-driven workflows. You'll work autonomously and move quickly, collaborating closely with product and engineering. What … workflows (e.g. dashboard, analytics, alerts) Create journey maps, wireframes, and interactive prototypes Build and maintain a scalable design system in Figma Run user research and usability testing with enterprise customers Iterate based on data and feedback (analytics + qualitative insights) Work closely with product and engineering to deliver ...

with the Senior Product Owner to refine product strategies and roadmap initiatives Define, prioritise, and maintain a clear and actionable product backlog Write detailed user stories and acceptance criteria that translate customer needs into development-ready features Participate in Agile ceremonies such as stand-ups, sprint planning, demos … retrospectives Support delivery by ensuring the team has a well-groomed backlog and proactively remove blockers Contribute to market and user research, bringing insights into product planning and decisions Assist in the creation of product-related content (user group material, blog posts, website content) Engage with users ...

cross-functional collaboration with engineering, design, data science, data governance, marketing, customer success, and sales to deliver high-quality data products. Define product requirements, user stories, and acceptance criteria, and oversee development to ensure timely delivery of features and enhancements. Contribute strategically and hands-on to optimise dashboard delivery … stakeholders. Lead on prioritisation with stakeholders on product requests for our Data teams Product and Data Sense Demonstrate strong product judgment by deeply understanding user needs, behaviours, and pain points. Ensure data products are built on a solid data foundation by bringing a strong technical, analytical, and data-driven ...

functional teams to ensure requirements are clear, solutions are intuitive, and features move smoothly from definition through delivery. Key Responsibilities Write clear product requirements, user stories, and acceptance criteria Work with design on user flows, wireframes, and prototypes to reflect real user needs Maintain and refine product … scope, and help unblock teams during sprints Test new features and validate that solutions behave as expected in real world workflows Synthesize insights from user feedback, internal stakeholders, platform data, and industry trends to inform product decisions Document decisions, trade-offs, and expected outcomes for cross functional visibility Assist ...

Designer to support a key initiative focused on improving subscription and product-movement experiences. You'll work hands-on across discovery, UX, UI, and research to deliver customer-centric designs that drive commercial outcomes. What you'll do Lead discovery and user research around pricing, subscriptions … experimentation. What you'll need Strong digital product design experience (e-commerce or SaaS ideal). End-to-end UX/UI capability, from research to delivery. Skilled in Figma, prototyping, and facilitation. Understanding of freemium models, pricing strategies, and conversion focused design. Excellent communication and cross-functional collaboration ...

candidate-facing products and inspire a culture of design excellence. What You'll Do Lead, mentor and grow a small design team. Deliver elegant, user-centred product experiences across web and mobile. Champion UX and UI best practices, from research through to polished design. Oversee and evolve … Design System and reusable UI patterns. Collaborate with Product, Engineering, and Marketing to deliver innovative solutions that meet both user and business needs. What We're Looking For 7+ years' hands-on UI/UX experience with a strong digital portfolio. Expert in design tools (Figma/Sketch, Adobe ...

proactive Experience Designer who can confidently operate across the full design lifecycle. Partnering with stakeholders across the Trading business youll shape and deliver effective, user-centred solutions for internal systems and business-critical tools. You'll lead the experience design process across projects from discovery through to delivery, working … clear, testable concepts and work closely with developers to ensure high-quality delivery of your designs. What we need from you Demonstrable experience across user research, product, interface and service design, with deep expertise in at least one discipline and proven experience in complex enterprise or trading environments ...

delivery across customer journeys, website, and AI pilots Manage scope, dependencies, risks, sprints, and quality gates Champion inclusive service design, assisted digital, accessibility, and user research Lead ethical, test-and-learn AI pilots with appropriate governance (DPIA/EqIA) Align suppliers and internal teams to shared outcomes Provide …/CRM/forms/integrations), and suppliers Confident agile delivery lead (sprints, RAID, benefits realisation) Deep understanding of accessibility, content design, and user-centred design Practical AI literacy — able to run ethical, human-in-the-loop pilots Strong stakeholder management across Services, Comms, Finance, Legal, and Procurement ...

sales activities and project teams. About You Experience as a Solution Architect, ideally within a consultancy environment Strong expertise in leading architecture for multiple user-research led agile product teams. Experience of working with Government Digital Service standards, GOV.UK services (Notify, One Login, Pay) and National Cyber Security ...

/c 9th March South East - Hybrid 3 days per week onsite The roles Leads the design-led elements of the discovery, translating user insight into clear, structured capability views to support neighbourhood health delivery. What you'll do: - Leads the user-informed capability view, covering … capabilities and future needs - Grounds capability models in user research across Community Trusts, PCNs, GPs, and partners - Articulates capability gaps in a way that supports prioritisation and feasibility discussions - Contributes to high-level requirements and early thinking on pilots and phased delivery What we're looking for: - Strong ...

will act as the strategic People Partner to a large and critical client group spanning Engineering, Product, Design, IT, Information Security, Privacy and User Research. This is a commercially aligned, high impact business partnering role. You will work closely with senior leaders and managers to align people strategy with ...

behind that number are people. Citizens, professionals, businesses and public servants who rely on digital services that need to work clearly, accessibly and fairly. User research sits at the heart of that responsibility click apply for full job details ...