1 to 25 of 42 User Research Jobs in the South East

Workforce and Capability Division, where our mission is to equip government with the talent and insight needed to drive digital transformation and tackle future challenges. As a mid-weight User Researcher, you'll play a key role in shaping cross-government strategies through evidence-based insights and user-centred design. You'll be part of a multidisciplinary agile … team working on the Government Digital and Data Profession Capability Framework, which defines roles and skills across digital, data and technology. Your research will inform updates to this framework, ensuring it remains relevant, usable, and aligned with the needs of practitioners and departments. Your responsibilities will include; planning, designing and conducting user research activities to understand the … that support recruitment, workforce planning, and skills development. You'll work closely with content designers and policy leads to ensure our frameworks, standards and propositions are grounded in real user needs. Your work will help shape principles, policies and standards that underpin a consistent and effective approach to capability building across government. As a User Researcher you'll More ❯

Job Description As a Senior User Experience Researcher within the business accelerator team, you will work alongside design, product, content, and engineering teams committed to creating customer-led products and services. You will play a critical role in creating useful and customer-focused products, working with stakeholders across functions and levels to have an impact at all stages of … design and product development. JP Morgan Chase continuously seeks innovative ways to attract customers, deepen engagement, and drive user satisfaction through delightful interactions with digital products and experiences. Our business accelerator teams work at the heart of new product development to design, build, and manage new consumer and business-facing products and solutions. We are part of one of … we are looking for intellectually curious and driven individuals with a demonstrated passion for creating compelling B2B products and services for our customers. We are looking for a Senior User Experience Researcher to join us. In this role, you will be working alongside design, product, content and engineer committed to creating customer-led products and services. You will play More ❯

Senior User Researcher - Local Government/Public Sector Contract: 12 months Location: London (2 days on-site per week) IR35: Inside IR35 Experience required: Local Government/Council experience (essential) A fantastic opportunity has arisen for an experienced Senior User Researcher to support a major Central Government digital programme focused on improving public-facing services and digital products … used across the UK. You will conduct high-quality strategic research with citizens, service users, and local government teams to shape user-centred design, product direction and organisational decision-making. This role requires someone with strong expertise in end-to-end user research and a background working with local authorities or councils to understand how public … services operate at a local level. What You'll Do As a Senior User Researcher , you will: Lead and deliver a wide range of user research projects (discovery through to evaluative) involving local government officers and end users Plan, design and conduct research using both qualitative and quantitative methods Run research activities end-to-end More ❯

sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯

sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯

We are seeking a talented UX Specialist to enhance user experiences across digital platforms in the retail industry. This permanent role, based in Brighton, focuses on designing intuitive and engaging interfaces. Client Details The employer is a small-sized organisation operating in the retail industry, known for its innovative approach to delivering exceptional products. The company is part of … with a focus on leveraging technology to improve customer satisfaction. They are looking for a Junior UX Specialist who also has an interest in Marketing. Description Design and optimise user interfaces for digital platforms to ensure seamless customer journeys. Collaborate with cross-functional teams to align design solutions with business goals. Conduct user research and usability testing … to gather insights and improve designs. Create wireframes, prototypes, and detailed design specifications for development teams. Analyse and interpret user behaviour data to inform design decisions. Stay up-to-date with the latest trends and best practices in UX design within the retail industry. Ensure designs are accessible and meet industry standards. Work closely with the technology department to More ❯

Hours: Standard business hours About the Role As a Product Marketing Manager , you'll play a pivotal role in shaping go-to-market strategies, leading impactful campaigns, and driving user engagement across products and markets. You'll leverage research, market insights, and data analysis to inform marketing decisions, craft compelling narratives, and deliver measurable business outcomes. Working with … minimal supervision, you'll act as a strategic partner to cross-functional teams-helping define product positioning, messaging, and user journeys that resonate with the target audience. You'll also foster an inclusive, collaborative environment that encourages diverse perspectives and equitable decision-making. Responsibilities Strategic Planning: Collaborate with regional and functional teams to develop marketing plans, define objectives, prioritize … Campaign Management: Lead medium- to large-scale marketing campaigns from concept to launch. Measure and analyze performance, optimize for results, and ensure alignment with organizational goals and OKRs. Market & User Insights: Identify research needs, scope and manage user research projects, and synthesize insights to inform product and marketing strategies. Go-to-Market Execution: Assess market opportunities More ❯

ensuring that each development step aligns with the company's strategic goals and the needs of clinicians and patients. You'll act as a bridge between business, engineering, and user experience teams; guiding product direction, defining priorities, and ensuring high-quality delivery in line with healthcare standards and regulations. This is a 6-month temporary-to-perm position (moving … and refining the product backlog, balancing clinical value, technical feasibility, and business outcomes. Leading Agile ceremonies and supporting teams through sprint planning, prioritisation, and release cycles. Gathering insights through user research, stakeholder interviews, and market analysis to inform future developments. Collaborating closely with engineering teams to deliver compliant, high-performance digital and embedded products. Supporting full lifecycle management … interventional or surgical workflows, including documentation systems and imaging environments. Proven ability to manage end-to-end product development - from ideation through to release and iteration. Strong background in user research, requirements gathering, and systems definition. Agile or Scrum certification, with hands-on experience leading cross-functional teams. Excellent communication, influencing, and stakeholder management skills. Degree in engineering More ❯

Join a leading consultancy's Digital Excellence team, where strategic thinking, creativity, and technology come together to drive transformation across public and private sectors. Role Overview As a User Researcher, you'll work in multidisciplinary teams to design user-centred digital services. You'll lead research efforts, apply inclusive design principles, and ensure accessibility across all stages … of the product lifecycle. Key Responsibilities Collaborate with cross-functional teams to plan and conduct impactful user research. Lead research activities including interviews, usability testing, surveys, and diary studies. Apply both qualitative and quantitative methods to gather actionable insights. Advocate for inclusive and accessible design practices. Communicate findings effectively to inform design and product decisions. Support the integration … of user-centred design across teams and projects. What We're Looking For Proven experience leading user research using a range of methodologies. Experience across discovery, design, and delivery phases. Familiarity with GDS service standards and design principles. Strong communication and stakeholder engagement skills. Experience working in agile, multidisciplinary teams. Knowledge of prototyping and testing user More ❯

award-winning mobile app, we help people find fulfilling work,and help businesses discover great talent. About the role Our Product Management team is laser-focused on delivering great user experiences, grounded in a deep understanding of user needs through research, data analysis, and market insight. We believe the best products come from bold ideas, rapid experimentation … initiatives that shape our future strategic direction and its product roadmap. What you'll do Partner with the Director of Product/SLT to identify high-potential opportunities through research, trend analysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely with design, engineering, and stakeholders … small details Comfortable with high degrees of ambiguity and a highly hands-on, rapid test/learn/iterate cycle - this is not a traditional PM role Familiarity with user research and user interview techniques Excellent business and commercial acumen, including experience developing pricing/business models or strategies Excellent communication and storytelling skills; you make complex More ❯

Manager - Full Time - Permanent. This role seeks to lead the engagement and delivery of the best possible experience to our users and to become an advocate for all our user needs and ensure we deliver a delightful user experience with the highest level of effectiveness, ease of use, and stakeholder/client happiness across our service and digital … interview stage. Main duties of the job This role will be responsible for ensuring that our product delivery teams have the appropriate knowledge, access and motivation to perform exceptional research and business analysis activities; encouraging and promoting site visits and diverse user-engagement methodologies. This role will, additionally, seek to use these engagement insights to develop a future … facing, innovation roadmap. The post holder will have an excellent level of understanding of user research methods, business analysis and best practices of user-centred design. About us Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We More ❯

product roadmap to enhance our legal services strategies and tools. You will act as a bridge between the legal businesses and the engineering teams, ensuring that our products meet user needs and align with our business objectives. Your role will involve collaborating with stakeholders, gathering requirements, and overseeing the product lifecycle from conception to launch.We offer a hybrid working … define and maintain a clear product strategy and roadmap that aligns with broader business goals and customer needs Gather and document epics, features. Work alongside business analysts to create user stories and prioritize the backlog Communicate effectively with technical and non-technical audiences, ensuring that information is clear, concise, and relevant Work with cross-functional teams including engineers, delivery … managers, project managers, 3rd party vendors to deliver high-quality products Ensure that products meet user experience standards and business strategies Measure success and adjust priorities as needed to achieve strategic objectives? Conduct user research, market research and competitive analysis to inform product decisions? Analyse product performance metrics and user feedback to drive continuous improvement More ❯

Reading and Leeds . You will be required to work regularly from client offices, when needed. Summary: Mastek is seeking an experienced Senior Interaction Designer to join our dynamic User-Centred Design (UCD) practice. In this role, you will lead the design of intuitive, effective, and engaging interactions for digital products and services. As a senior member of the … team, you will shape strategies, mentor junior colleagues, and ensure that our work meets user needs and business goals. You will collaborate with multidisciplinary teams and act as a trusted advisor to clients, applying user-centred design principles to deliver impactful solutions. Key responsibilities: Interaction Design Lead the design of effective and intuitive interaction patterns for digital products … and services. Translate user research findings into actionable interaction designs. Create high-quality wireframes, prototypes, and user flows to communicate design concepts clearly. Ensure designs align with accessibility standards (e.g., WCAG) and GDS/NHS service principles. Conduct usability testing and iterate on designs based on user feedback and data insights. Champion design best practices and More ❯

Reading and Leeds . You will be required to work regularly from client offices, when needed. Summary: Mastek is seeking an experienced Senior Interaction Designer to join our dynamic User-Centred Design (UCD) practice. In this role, you will lead the design of intuitive, effective, and engaging interactions for digital products and services. As a senior member of the … team, you will shape strategies, mentor junior colleagues, and ensure that our work meets user needs and business goals. You will collaborate with multidisciplinary teams and act as a trusted advisor to clients, applying user-centred design principles to deliver impactful solutions. Key responsibilities: Interaction Design Lead the design of effective and intuitive interaction patterns for digital products … and services. Translate user research findings into actionable interaction designs. Create high-quality wireframes, prototypes, and user flows to communicate design concepts clearly. Ensure designs align with accessibility standards (e.g., WCAG) and GDS/NHS service principles. Conduct usability testing and iterate on designs based on user feedback and data insights. Champion design best practices and More ❯

closely with the Digital Products Manager, contribute to the AI Working Group, and provide regular insights and updates to the Portfolio Management Office. Key Accountabilities include; Data Analysis: Analyse user behaviour, product usage, and feedback to generate actionable insights for AI-enabled digital services. Use tools such as Power BI, Python, or R to visualise data and support decision … making across product lifecycles User Research: Conduct qualitative and quantitative research to understand user needs, behaviours and pain points in relation to AI-driven products. Requirements Gathering Collaborate with product owners, technical teams, and policy leads, to define clear and measurable requirements for AI use cases Market Analysis Conduct horizon scanning and market research to … Management Office (PMO) on AI product performance, risks, and milestones Performance/Product Adoption Define and track key performance indicators (KPIs) for AI enabled products, including accuracy, fairness, and user satisfaction Essential Experience: Relevant professional certification or equivalent experience (Microsoft, ITIL, Google analytics, PowerBI, etc) Experience in a Product analyst role with face-to-face support. Experience working with More ❯

/or services and planning service design project engagements Significant experience planning and running workshops with stakeholders, end users and/or front-line service providers Solid understanding of user research methods and practice, proven experience in using metrics and user feedback to define/refine services and be able to work collaboratively with user researchers … and interpret research findings Ability to analyse and visualise user journeys and service flows Ability to clearly and persuasively communicate designs as well as the evidence underpinning decisions Work collaboratively with multidisciplinary teams Ability to work quickly in an agile environment Have a design related degree, or relevant industry experience Exceptional skills in convincing people of the benefits … of user-centred design and designing integrated service offerings Basic understanding of html and css Experience of introducing positive change into working practices, teams or organisations Leadership and excellent communication skills; clear ability to collaborate and build useful relationships *Applicants must have the right to work in the UK and the ability to pass BPSS vetting More ❯

Join a dynamic digital consultancy team focused on user-centred design and impactful digital transformation across public and private sectors. Role Overview As a UX Designer, you'll work in agile, multidisciplinary teams to design accessible, user-focused digital services. You'll apply inclusive design principles, collaborate with stakeholders, and create intuitive experiences that meet user needs … and business goals. Key Responsibilities Conduct user research and translate insights into design solutions. Design accessible, user-friendly digital products and services. Create wireframes, prototypes, personas, and service maps. Facilitate workshops and present design concepts to stakeholders. Apply iterative design methods and agile delivery practices. Use tools like Figma, Sketch, Adobe XD, InVision, and Axure. Build and … test interactive prototypes using HTML, CSS, and JavaScript. Ensure compliance with accessibility standards (e.g., WCAG). What You'll Bring Strong foundation in user-centred design across the full lifecycle. Experience with GDS standards and inclusive design practices. Ability to communicate complex ideas to technical and non-technical audiences. Proven ability to lead design work and collaborate across teams. More ❯

with a proven track record of delivering impactful product initiatives in the dating space. You'll be the product owner for a key area of our app, deeply understanding user needs, defining the product roadmap, and collaborating closely with Engineering, Data Science, Design, and Marketing teams to deliver exceptional value to our users. Requirements: A minimum of 3 years … problems and a deep understanding of the dating app landscape. The ability to manage multiple projects with competing priorities and limited resources, while maintaining a clear focus on the user experience. Exceptional communication and interpersonal skills to build consensus and drive collaboration across teams. You should be able to articulate complex concepts clearly and concisely, using data to support … within an Agile/Scrum framework, ensuring alignment with product goals and roadmap. Drive a data-driven and KPI-focused approach to decision-making, utilizing A/B testing, user analytics, and market research to optimize product performance. Focus on key dating app metrics like match rate, conversation starts, and user retention. Proactively collaborate and align with More ❯

platforms. Playing a pivotal role in UX and UI design, the Web Designer will collaborate to create and design solutions by translating design ideas into intuitive interfaces that optimise user journeys and enhance digital presence. Duties - Conducting user research and analysing data and user feedback - Creating wireframes, prototypes and user flows - Applying UX best practices More ❯

a Senior UX/UI Designer to help shape intuitive, data-driven web applications used by clients around the world. You’ll play a key role in designing seamless user experiences and visually compelling interfaces across a range of web-based products built with React , Blazor , and C# . Working fully remotely, you’ll collaborate with talented engineers, product … Lead the end-to-end UX and UI design process for responsive web applications. Collaborate closely with product and engineering teams (React, Blazor, C#) to turn concepts into interactive, user-friendly designs. Conduct user research, wireframing, prototyping, and usability testing to validate design decisions. Build and maintain design systems in Figma to ensure consistency and scalability. Translate … complex data workflows into intuitive, visually engaging interfaces. Advocate for user-centred design principles across the product lifecycle. Skills required 5+ years of experience as a UX/UI Designer , ideally in FinTech , SaaS, or other data-heavy web environments. Strong expertise with Figma (design systems, prototyping, and collaborative workflows). Understanding of web frameworks like React and Blazor More ❯

a pivotal role in UX and UI design, the Web Designer will collaborate with the Senior members of the team and the wider digital team to create and design user-centric, responsive and accessible solutions. Translating design ideas into intuitive interfaces that optimise user journeys. You will possess a great understanding of web design and have a passion … for creating user-focused innovative and engaging digital experiences. Conducting user research and analysing data to enhance design decisions. Creating wireframes, prototypes and user flows to visualise concepts. Designing responsive, high quality UI layouts aligned with brand guideline. Developing designs using Figma, Adobe Creative Suite and prototyping tools. Collaborating with Developers to ensure smooth design to More ❯

delivery teams. Product Development Lead cross-functional collaboration with engineering, design, data science, data governance, marketing, customer success, and sales to deliver high-quality data products. Define product requirements, user stories, and acceptance criteria, and oversee development to ensure timely delivery of features and enhancements. Contribute strategically and hands-on to optimise dashboard delivery and technical platform throughput, working … alignment on product goals, priorities, and delivery. Communicate progress, risks, and outcomes clearly and consistently to senior stakeholders. Product and Data Sense Demonstrate strong product judgment by deeply understanding user needs, behaviours, and pain points. Ensure the product is built on a solid data foundation by bringing a strong technical, analytical, and data-driven mindset. Use insight and data … to continuously refine the product experience and deliver measurable value. Collaboration with Design & Research Partner with the design team to incorporate customer insights and user research into product decisions. Support delivery of excellent user experiences in your product area, while maintaining consistency across the wider product estate. Balance co-creation input with a scalable, product-driven More ❯

define the customer journey/s across digital and non-digital touchpoints as well as the operations, capabilities and technology needed to support it. Translate business inputs, customer insights, user requirements and high-level concepts into actionable service design solutions and step-by-step experiences, guiding teams from vision into detailed delivery Independently assess and own delivery of all … visual artefacts to communicate systems thinking. Bring experience beyond digital, including contact centres, expert advisory services, or other complex service environments Help plan, support and/or execute additional user research to ensure we are seeking right customer insight to aid business decisions A willingness to develop and present thoughtful, innovative service solutions that enhance and improve the … E2E experience, as it pertains to the user needs and business context you are trying to meet. Give and solicit feedback from others in the team to continually improve quality and understanding. Raise issues or opportunities to improve solutions, outcomes, process and quality as needed. Be ready to support with other design-related task requests such as research More ❯

innovation and we offer an international and friendly work environment with an energetic company culture. Role: As Dexory’s Product Insights Lead, you will bridge data and empathy - combining user research with analytics to give our product teams a full view of customer reality. You’ll uncover what’s happening through data and why it’s happening through … insight multiplier, partnering closely with Product Managers and Designers to ensure we solve the right problems in the right way. Responsibilities: Integrated discovery: Partner with PMs to define hypotheses, research plans, and measurable outcomes; run interviews, observations, diary studies, surveys; triangulate qual + quant into clear narratives. Support Product in quantifying problems & opportunities: Sizing pain points (how many users … frequency, £ impact) and estimating potential value (savings, revenue, retention uplift). Market research: Evaluate the competitive landscape and wider market dynamics. Define & instrument metrics: Set success measures, guardrails, and event tracking with PMs and engineers to ensure changes are measurable from day one. Analytics & measurement: Build lightweight dashboards; conduct funnel, cohort, and retention analyses; run A/B tests More ❯

shape the future of our candidate-facing products and inspire a culture of design excellence. What You'll Do Lead, mentor and grow a small design team. Deliver elegant, user-centred product experiences across web and mobile. Champion UX and UI best practices, from research through to polished design. Oversee and evolve our Design System and reusable UI … patterns. Collaborate with Product, Engineering, and Marketing to deliver innovative solutions that meet both user and business needs. What We're Looking For 7+ years' hands-on UI/UX experience with a strong digital portfolio. Expert in design tools (Figma/Sketch, Adobe CS) and user research methods. Skilled at stakeholder management and communicating design vision. … Strong leadership and mentoring abilities with a passion for great design. Commercially aware, proactive, and able to balance user needs with business goals. Why Join Us? You'll be part of a talented, collaborative team, shaping products that impact millions of jobseekers every day. If you're passionate about design, leadership, and creating digital experiences that people love, we More ❯