1 to 25 of 31 User Research Jobs in the South East

UX Research Manager Some careers grow faster than others. Some roles have greater impact than others. Make a difference. If you’re looking for a role that will help you stand out and make a difference, join HSBC UK, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you … new Experience Design Team (EXD), focused on designing and delivering the next-generation banking experience for all our customers. We’re seeking a highly capable, enthusiastic and experienced UX Research Manager to be an essential part of one of the most high-impact teams in our organisation. This is a unique opportunity to help influence, shape and define the … collaborate closely with business, product, and engineering teams, elevate our design vision, and help embed a design-led culture of creativity, quality, and innovation. About The Role: The UX Research Manager reports into the Head of Insight, within our Insight, Strategy and Effectiveness Centre of Excellence. Day to day you will be embedded in the Experience Design team in More ❯

User Researcher - Consultant Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester … Glasgow office) with travel to client sites required on occasion and you will need to be eligible or hold current security clearance. The RoleAs a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users.The … Responsibilities* Contribute to creating better products and services that solve users' problems and meets their needs. * Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. * Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. * Use quantitative methods More ❯

Senior User Researcher Shaping products that genuinely connect with people takes more than clever design; it takes insight. This role puts you at the heart of that process, helping well-known brands and scaling businesses understand their users and create experiences that stand out. Ready to lead the future of AI? A globally leading AI engineering firm needs a … Senior User Researcher to own the full user research process on their most ambitious projects. This is your chance to be at the forefront of innovation, turning insights into reality. Role Overview: Location: Central London/Hybrid Package: £60,000- £78,000per annum & benefits Industry: Technology/Product Design & Research What You’ll Be Doing: Leading … the full user research process on projects, from opportunity spotting through to embedding insights into product strategy. Running discovery and delivery research streams, aligning them with agile workflows. Using a mix of qualitative and quantitative methods to validate ideas and test product experiences. Partnering with product and design teams to turn evidence into actionable strategy and roadmaps. More ❯

My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case!You will be a … User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab … based testing, diary studies, in-depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions.Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency or More ❯

Our R&D division is at the forefront of this mission, dedicated to the discovery and development of groundbreaking vaccines and medicines. We are transforming the landscape of medical research by integrating cutting-edge science and technology and harnessing the power of genetics and new data. By fostering a collaborative environment that unites the talents of our people, we … leaders will be committed to your career and development from day one. Key Responsibilities Define and implement key safety metrics for generative AI (and in particular language) applications. Perform user research to understand the application’s risks and failure modes. Integration of AI/ML components with frontend, backend, data and compute infrastructure Responsible for high quality software … quantitative or engineering discipline (e.g., computer science, computational biology, bioinformatics, engineering, among others); OR equivalent work experience as a professional ML engineer or data scientist. Prior experience carrying out user research for software development. Knowledge of generative AI and large language models. Strong skills in Python, including development and testing. Knowledge of agile practices and able to perform More ❯

Our R&D division is at the forefront of this mission, dedicated to the discovery and development of groundbreaking vaccines and medicines. We are transforming the landscape of medical research by integrating cutting-edge science and technology and harnessing the power of genetics and new data. By fostering a collaborative environment that unites the talents of our people, we … leaders will be committed to your career and development from day one. Key Responsibilities Define and implement key safety metrics for generative AI (and in particular language) applications. Perform user research to understand the application’s risks and failure modes. Integration of AI/ML components with frontend, backend, data and compute infrastructure Responsible for high quality software … quantitative or engineering discipline (e.g., computer science, computational biology, bioinformatics, engineering, among others); OR equivalent work experience as a professional ML engineer or data scientist. Prior experience carrying out user research for software development. Knowledge of generative AI and large language models. Strong skills in Python, including development and testing. Knowledge of agile practices and able to perform More ❯

multichain asset management, NFT interactions, and transaction signing. Working closely with product and engineering, they'll turn complex concepts such as gas fees and cross-chain swaps into clear user journeys, while maintaining a scalable design system across web, mobile, and hardware wallets. The role requires proven blockchain product design experience, strong user research skills, and the … ability to embed trust and security into every interaction, ensuring the product remains accessible, competitive, and user-friendly in a rapidly evolving space. RESPONSIBILITIES: Lead the design of user experiences for multichain wallets, NFTs, and crypto transactions. Translate complex blockchain concepts into clear, user-friendly flows. Collaborate with product managers, engineers, and other stakeholders to define and … deliver features. Create and maintain a scalable design system across web and mobile platforms. Conduct user research and usability testing with both crypto-native and new-to-Web3 users. Ensure trust, security, and clarity are central to all designs. Stay ahead of blockchain and Web3 design trends to drive innovation. WE NEED YOU TO HAVE: 5+ Years experience More ❯

product features. Collaborate with engineering, design, and commercial teams to ensure smooth, agile delivery. Own backlog management, sprint planning, and release schedules. Champion a data-driven approach, leveraging analytics, user feedback, and market insights to shape the roadmap. Conduct user research to uncover insights that influence product direction. Present product updates and insights to senior stakeholders with … products and leading cross-functional teams. Strong commercial awareness with the ability to connect product work to business outcomes. Data-led decision maker with excellent analytical skills. Passionate about user research, discovery, and embedding customer insight into product design. Exceptional communication and stakeholder management skills. Ambitious, hands-on, and ready to step into a bigger role with scope More ❯

Bournemouth, London or Stockport). Full time hours. We are happy to discuss flexible working! Top 3 skills needed for this role: Ability to create clear, accessible content using user research, journey mapping, and UX principles Skilled in working cross-functionally with product, UX, and business teams Proficient in content management systems (e.g. Sitecore), digital analytics, and content … the UK Product journey, which includes the UK Member App and the web-based Memberzone. You will be responsible for developing, updating, and reviewing content across end-to-end user journeys, informed by data and research from both internal and external sources. Working closely with business stakeholders and a cross-functional team of product and UX professionals, you … will craft content that delivers seamless, user-focused experiences while meeting business objectives. Key Actions Design clear, user-focused content that simplifies complex processes and works seamlessly across digital channels Use research and data to understand user needs, identify content gaps, and create intuitive user journeys Build and manage content experiences using tools like Sitecore More ❯

User Experience Designer London £45,000 - £50,000 We are looking for a User Experience Designer to join a growing in-house Design team. This is a hands-on design role where you’ll transform insights from the Research team into engaging, user-friendly digital experiences. You’ll play a key part in shaping interfaces and … journeys that are intuitive, accessible, and aligned with user needs and business goals.The ideal candidate will bring 2–3 years’ UX design experience in an in-house environment (not agency), a stable career track record, and the ability to think critically and communicate ideas clearly. You’ll thrive in a collaborative environment, working closely with UI Designers, UX Researchers … and Analysts to deliver effective design solutions. Key Responsibilities Translate user research and data insights into wireframes, prototypes, and final design solutions. Collaborate with UX Researchers, UI Designers, and stakeholders to refine user journeys and workflows. Conduct usability testing and iterate designs based on feedback. Create design documentation to support development and implementation. Ensure designs meet accessibility More ❯

User-centric Design Specialist London £40,000 – £45,000 We’re partnering with a forward thinking organisation that is looking to add a User-Centred Design Specialist to their growing team. This is an exciting opportunity to join a collaborative environment where design is at the heart of product development, and where your ideas will directly influence the … user experience. About the Role In this role, you’ll work across the full design lifecycle – from research and ideation through to prototyping and delivery. Partnering with product managers, developers, and fellow designers, you’ll create intuitive, accessible, and user-focused solutions that bring digital products to life. You’ll also have the chance to shape design … systems, contribute to strategy, and ensure the voice of the user is always front and centre. Responsibilities Collaborate with stakeholders to understand requirements and translate them into design concepts. Develop wireframes, user flows, and interactive prototypes to communicate design intent. Conduct and apply user research insights to inform decisions. Iterate rapidly on ideas based on feedback More ❯

product roadmap to enhance our legal services strategies and tools. You will act as a bridge between the legal businesses and the engineering teams, ensuring that our products meet user needs and align with our business objectives. Your role will involve collaborating with stakeholders, gathering requirements, and overseeing the product lifecycle from conception to launch.We offer a hybrid working … define and maintain a clear product strategy and roadmap that aligns with broader business goals and customer needs Gather and document epics, features. Work alongside business analysts to create user stories and prioritize the backlog Communicate effectively with technical and non-technical audiences, ensuring that information is clear, concise, and relevant Work with cross-functional teams including engineers, delivery … managers, project managers, 3rd party vendors to deliver high-quality products Ensure that products meet user experience standards and business strategies Measure success and adjust priorities as needed to achieve strategic objectives? Conduct user research, market research and competitive analysis to inform product decisions? Analyse product performance metrics and user feedback to drive continuous improvement More ❯

Service Designer - Consultant (SC cleared)Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites … The RoleAs a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables.The Responsibilities* Maximise the value from the inception to real life application of Service … service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity * Work on new ideas and work alongside solution team More ❯

Reading and Leeds . You will be required to work regularly from client offices, when needed. Summary: Mastek is seeking an experienced Senior Interaction Designer to join our dynamic User-Centred Design (UCD) practice. In this role, you will lead the design of intuitive, effective, and engaging interactions for digital products and services. As a senior member of the … team, you will shape strategies, mentor junior colleagues, and ensure that our work meets user needs and business goals. You will collaborate with multidisciplinary teams and act as a trusted advisor to clients, applying user-centred design principles to deliver impactful solutions. Key responsibilities: Interaction Design Lead the design of effective and intuitive interaction patterns for digital products … and services. Translate user research findings into actionable interaction designs. Create high-quality wireframes, prototypes, and user flows to communicate design concepts clearly. Ensure designs align with accessibility standards (e.g., WCAG) and GDS/NHS service principles. Conduct usability testing and iterate on designs based on user feedback and data insights. Champion design best practices and More ❯

Reading and Leeds . You will be required to work regularly from client offices, when needed. Summary: Mastek is seeking an experienced Senior Interaction Designer to join our dynamic User-Centred Design (UCD) practice. In this role, you will lead the design of intuitive, effective, and engaging interactions for digital products and services. As a senior member of the … team, you will shape strategies, mentor junior colleagues, and ensure that our work meets user needs and business goals. You will collaborate with multidisciplinary teams and act as a trusted advisor to clients, applying user-centred design principles to deliver impactful solutions. Key responsibilities: Interaction Design Lead the design of effective and intuitive interaction patterns for digital products … and services. Translate user research findings into actionable interaction designs. Create high-quality wireframes, prototypes, and user flows to communicate design concepts clearly. Ensure designs align with accessibility standards (e.g., WCAG) and GDS/NHS service principles. Conduct usability testing and iterate on designs based on user feedback and data insights. Champion design best practices and More ❯

growth stage or start-up. Proficiency in modern design tools (e.g., Figma, Sketch) and design systems. Heavily leaning into AI centric design. Proficient in end to end product design - User Research, Prototyping, shipping. Generalist experience - we don't want the majority of the work to be in moile. Excellent written and communication skills. Excellent teamwork. TO BE CONSIDERED … UK & European based candidates - You must have the right to work in Europe (EU/EEA/Swiss citizenship or a valid work permit). Product Design, UX, UI, User experience, User interaction, Figma, AI, Artificial Intelligence, Fintech, Start-Up More ❯

best practice, and embed service design thinking across diverse teams and projects. This is a chance to shape services that have real impact. As Lead Service Designer, youll champion user needs, quality, and operational excellence in the design of future services, helping the organisation put customers at the heart of every change initiative. Essential experience, knowledge and skills include … Service Design/Lean/Lean Six Sigma/expertise with appropriate certification Proven experience leading complex, user-centred design projects in government or the public sector, applying iterative design principles and adapting based on user research and feedback. Delivering measurable improvements to the customer experience. Can demonstrate an ability to train others in Service Design and … provide mentorship, fostering a collaborative lean design culture across teams and the organisation, acting as a champion for user-centric design and the role effective service design plays in creating services that meet user needs. Skilled in mapping complex services, producing user/customer journeys, personas, and service blueprints to generate actionable insights Experienced at rapid prototyping More ❯

define the customer journey/s across digital and non-digital touchpoints as well as the operations, capabilities and technology needed to support it. Translate business inputs, customer insights, user requirements and high-level concepts into actionable service design solutions and step-by-step experiences, guiding teams from vision into detailed delivery Independently assess and own delivery of all … visual artefacts to communicate systems thinking. Bring experience beyond digital, including contact centres, expert advisory services, or other complex service environments Help plan, support and/or execute additional user research to ensure we are seeking right customer insight to aid business decisions A willingness to develop and present thoughtful, innovative service solutions that enhance and improve the … E2E experience, as it pertains to the user needs and business context you are trying to meet. Give and solicit feedback from others in the team to continually improve quality and understanding. Raise issues or opportunities to improve solutions, outcomes, process and quality as needed. Be ready to support with other design-related task requests such as research More ❯

European launch just around the corner, this is a brilliant opportunity to make a real impact on acquisition and retention across their website. What you'll be doing Conducting user research and usability testing to uncover insights and opportunities. Designing intuitive, engaging experiences that drive acquisition and customer loyalty. Collaborating with product, marketing, and development teams to deliver … your design approach, ensuring accessibility and cultural relevance. What we're looking for Strong background in UX design with proven experience in optimising websites for growth and retention. A research-driven mindset - you know how to turn insights into action. Confident working in an iterative, feedback-friendly environment. Experience designing for European markets Ability to work independently while collaborating … teams. The details Contract: 6 months, freelance Day rate: £300/day, Outside IR35 Location: Remote with occasional visits to Surrey or Central London If you're a curious, user-focused designer who loves blending research with creative problem-solving, we'd love to hear from you. More ❯

European launch just around the corner, this is a brilliant opportunity to make a real impact on acquisition and retention across their website. What you'll be doing Conducting user research and usability testing to uncover insights and opportunities. Designing intuitive, engaging experiences that drive acquisition and customer loyalty. Collaborating with product, marketing, and development teams to deliver … your design approach, ensuring accessibility and cultural relevance. What we're looking for Strong background in UX design with proven experience in optimising websites for growth and retention. A research-driven mindset - you know how to turn insights into action. Confident working in an iterative, feedback-friendly environment. Experience designing for European markets Ability to work independently while collaborating … teams. The details Contract: 6 months, freelance Day rate: £300/day, Outside IR35 Location: Remote with occasional visits to Surrey or Central London If you're a curious, user-focused designer who loves blending research with creative problem-solving, we'd love to hear from you. More ❯

is now looking for an experienced UX Designer to lead end-to-end initiatives on a high-impact 'Tech For Good' product. If you're passionate about creating intuitive, user-centered solutions that deliver real social value, this role offers the chance to make a genuine difference. Things to Consider: The role is based near Woking and is hybrid … environments or working with personal data is desirable. A portfolio is required alongside applications. Requirements: Strong UX/UI design & Product Design experience within a SaaS environment Skilled in user research - planning, conducting, and turning insights into action (Prototyping and Mapping user journeys). Proficient in Figma, from low-fi wireframes to high-fidelity prototypes Experience designing … diverse users, including those with low digital skills or accessibility needs Ability to demonstrate solving design problems and working full life cycle Comfortable in agile, cross-functional teams delivering user-focused solutions Please apply to this advert or email your CV direct to Please note, sponsorship is not available for this role, applicants must have full right to work More ❯

Our client is hiring a Product Owner to help shape our roadmap and deliver meaningful outcomes. If you're someone who thrives in discovery, excels at wireframing and user journeys, and knows how to balance business needs with user insight-we'd love to hear from you. What You'll Do Own and drive product discovery across key … areas of the platform Collaborate with stakeholders to define product requirements and translate them into user stories and acceptance criteria Create wireframes, workflows, and high-level prototypes to communicate ideas clearly Work closely with engineering, design, and business teams to deliver value iteratively Manage and prioritise the product backlog with a clear understanding of impact and effort Continuously refine … features through user research, feedback, and data Ensure clear communication across the business about product goals, progress, and learnings What We're Looking For Proven experience as a Product Owner or Product Manager in a tech-first environment (ideally fintech or B2B SaaS) Strong product discovery skills: research, validation, customer interviews, and problem framing Confident creating wireframes More ❯

days per week in-office, and occasional travel to client sites as required.Successful candidates will join an established Experience Design Team and play a key role in shaping complex, user-centred services that positively impact millions-primarily within the public sector. The role requires deep expertise in service design, user research, and inclusive practices, alongside strong stakeholder … engagement and leadership skills. Key Requirements: Proven experience delivering end-to-end, user-focused design projects. Background in designing government/public services and familiarity with the GOV.UK service standard. Ability to coach teams in iterative, data-informed design methodologies. Strong communication skills and the ability to advocate for design at all levels. Must hold existing UK work authorisation More ❯

shape the future of our candidate-facing products and inspire a culture of design excellence. What You'll Do Lead, mentor and grow a small design team. Deliver elegant, user-centred product experiences across web and mobile. Champion UX and UI best practices, from research through to polished design. Oversee and evolve our Design System and reusable UI … patterns. Collaborate with Product, Engineering, and Marketing to deliver innovative solutions that meet both user and business needs. What We're Looking For 7+ years' hands-on UI/UX experience with a strong digital portfolio. Expert in design tools (Figma/Sketch, Adobe CS) and user research methods. Skilled at stakeholder management and communicating design vision. … Strong leadership and mentoring abilities with a passion for great design. Commercially aware, proactive, and able to balance user needs with business goals. Why Join Us? You'll be part of a talented, collaborative team, shaping products that impact millions of jobseekers every day. If you're passionate about design, leadership, and creating digital experiences that people love, we More ❯

shape the future of our candidate-facing products and inspire a culture of design excellence. What You'll Do Lead, mentor and grow a small design team. Deliver elegant, user-centred product experiences across web and mobile. Champion UX and UI best practices, from research through to polished design. Oversee and evolve our Design System and reusable UI … patterns. Collaborate with Product, Engineering, and Marketing to deliver innovative solutions that meet both user and business needs. What We're Looking For 7+ years' hands-on UI/UX experience with a strong digital portfolio. Expert in design tools (Figma/Sketch, Adobe CS) and user research methods. Skilled at stakeholder management and communicating design vision. … Strong leadership and mentoring abilities with a passion for great design. Commercially aware, proactive, and able to balance user needs with business goals. Why Join Us? You'll be part of a talented, collaborative team, shaping products that impact millions of jobseekers every day. If you're passionate about design, leadership, and creating digital experiences that people love, we More ❯