Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident in a stakeholder-facing role - strong communication and coordination skills. Ideally ITIL certified (or equivalent experience), with a hands-on approach to process improvement. Comfortable resolving first-line issues when necessary This is a great opportunity for someone looking to step up More ❯
significant advantage though not essential; this will be a key consideration should multiple candidates be assessed for suitability. Experience with maintenance management systems (Excel-based or corporate bespoke). ITIL and/or ServiceNow experience is advantageous. Strong leadership and communication skills. Fluent in English (written and verbal). Commitment & drive; Is committed & high energy, willing to go the extra More ❯
Croydon, London, United Kingdom Hybrid / WFH Options
Gold Group
Incident management & change Management * Certifications such as a Certificate in Cyber Security Practices, BCS Professional Certifications, Certificate in Information Security Management Principles (CISMP) or a Government Security Cyber Apprenticeship * ITIL certifications * Proven experience in a cybersecurity role, with a track record of successfully managing security risks and incidents This really is a fantastic opportunity for a Cyber Security Manager to More ❯
South Croydon, Surrey, England, United Kingdom Hybrid / WFH Options
Gold Group Ltd
Incident management & change Management * Certifications such as a Certificate in Cyber Security Practices, BCS Professional Certifications, Certificate in Information Security Management Principles (CISMP) or a Government Security Cyber Apprenticeship* ITIL certifications* Proven experience in a cybersecurity role, with a track record of successfully managing security risks and incidents This really is a fantastic opportunity for a Cyber Security Manager to More ❯
Merton, London, United Kingdom Hybrid / WFH Options
N Consulting Limited
Experience: Insurance Job Description: Experience: 20+ years in IT service delivery, 5+ years in insurance domain. Should have managed multiple large projects/programs. Education: Bachelor's degree; PMP, ITIL, Agile certifications preferred. Domain Knowledge: Expertise in insurance processes and regulations. Technical Skills: Familiarity with IT transformation tools/strategy, cloud solutions, and Agile/Waterfall methodologies. Soft Skills: Strong More ❯
**Microsoft Office 365 Operations Support Analyst** (Contract) Duration: 12 Months (Possibility for extension) Location: Bromley, Camberley or Chester/Hybrid (3 days on site) Rate: A highly competitive Umbrella Day Rate or Salary is available for suitable candidates Role Overview More ❯
**Microsoft Office 365 Operations Support Analyst** (Contract) Duration: 12 Months (Possibility for extension) Location: Bromley, Camberley or Chester/Hybrid (3 days on site) Rate: A highly competitive Umbrella Day Rate or Salary is available for suitable candidates Role Overview More ❯
and software setup/configuration - Including OS installation, driver management, and troubleshooting hardware failures. Fundamental understanding of networking - TCP/IP, DNS, DHCP, VPN, VLANs, and basic firewall configurations. ITIL framework awareness - Understanding of incident, problem, and change management processes within an ITIL-based service environment. Security awareness and best practices - Understanding of cybersecurity fundamentals, MFA, endpoint security solutions, and … initiation through to closure Ability to create clear, concise, and user-friendly Knowledge Articles and Standard Operating Procedures (SOPs), ensuring documentation is accurate, up-to-date, and aligned with ITIL best practices. Able to work under pressure and to defined deadlines Good problem-solving skills Exceptional telephone manner Basic understanding of networks Supporting VIPs and ExCo members Full driving licence … and own car preferred to be able to attend IT emergencies. Qualifications Microsoft 365 Fundamentals (MS-900) - essential ITIL foundation v3 - ideal ITSM platforms like Halo, FreshService, Service Now, Ivanti - preferred SCCM, WDS - preferred You will be required to work 40 hours per week. Monday to Friday. You will do an 8-hour shift, start time is 7.30am with More ❯
improvements. Support monitoring, performance optimisation, and capacity planning using tools such as Splunk, SCOM, and SiteScope. Collaborate with architecture and engineering teams on solution design, testing, and implementation. Apply ITIL-aligned incident, problem, and change management processes. Participate in on-call rota (including nights and weekends). Skills & Experience Required : Strong experience with Microsoft Lync/Skype for Business (on … with Splunk and other monitoring tools. Proven troubleshooting and problem-solving skills in high-pressure environments. Excellent communication skills with the ability to work across technical and business teams. ITIL knowledge/certification advantageous. Why Apply? You'll be joining an organisation where technology is central to its strategy, offering exposure to large-scale transformation projects and the latest collaboration More ❯
improvements. Support monitoring, performance optimisation, and capacity planning using tools such as Splunk, SCOM, and SiteScope. Collaborate with architecture and engineering teams on solution design, testing, and implementation. Apply ITIL-aligned incident, problem, and change management processes. Participate in on-call rota (including nights and weekends). Skills & Experience Required : Strong experience with Microsoft Lync/Skype for Business (on … with Splunk and other monitoring tools. Proven troubleshooting and problem-solving skills in high-pressure environments. Excellent communication skills with the ability to work across technical and business teams. ITIL knowledge/certification advantageous. Why Apply? You'll be joining an organisation where technology is central to its strategy, offering exposure to large-scale transformation projects and the latest collaboration More ❯
Bromley, Kent, England, United Kingdom Hybrid / WFH Options
Adecco
with key software/hardware partners such as Microsoft and AvePoint.Knowledge of incident, change, and problem management disciplines; experience with the Remedy ITSM application toolset. Desired Skills/Experience: ITIL Certification and a solid understanding of ITIL principles, functions, and processes is a plus.Experience with server, storage, and network technologies. If you are ready to take on this exciting challenge More ❯
Bromley, London, United Kingdom Hybrid / WFH Options
Adecco
key software/hardware partners such as Microsoft and AvePoint. Knowledge of incident, change, and problem management disciplines; experience with the Remedy ITSM application toolset. Desired Skills/Experience: ITIL Certification and a solid understanding of ITIL principles, functions, and processes is a plus. Experience with server, storage, and network technologies. If you are ready to take on this exciting More ❯
key software/hardware partners (e.g., Microsoft, AvePoint). Experience with incident, change, and problem management disciplines; familiarity with the Remedy ITSM toolset is a plus. Desired Skills & Experience: ITIL Certification and a deep understanding of ITIL principles, functions, and processes. Experience with server, storage, and network technologies. Candidates will need to show evidence of the above in their CV More ❯
key software/hardware partners (e.g., Microsoft, AvePoint). Experience with incident, change, and problem management disciplines; familiarity with the Remedy ITSM toolset is a plus. Desired Skills & Experience: ITIL Certification and a deep understanding of ITIL principles, functions, and processes. Experience with server, storage, and network technologies. Candidates will need to show evidence of the above in their CV More ❯