7 of 7 ITIL Jobs in South London

or related field preferred. Relevant certifications such as Microsoft Certified Professional (MCP), or similar are advantageous. Experience with a range of operating systems including Windows and macOS Familiarity with ITIL or similar incident management frameworks. Experience with remote desktop applications and help desk software. Knowledge of legal-specific software and systems such as case management, document management, and time recording More ❯

Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting More ❯

the administering of the company Identity solutions (Active Directory, Microsoft Entra) Learn to respond to requests for IT support in accordance with Help Desk procedures, priorities, SLAs and best ITIL practice to First Line Support level using well spoken English and/or coherent written grammar documenting as necessary along the way Learn to apply structured techniques to common and More ❯

due to their size and projects currently available. Location: Croydon Hours: 37 hours per week, Monday to Friday Benefits: Continuous professional development using industry recognised qualifications such as Microsoft, ITIL, COMPTIA etc. 25 rising to 30 days holiday (plus bank holidays). A local government pension scheme. Opportunity to work with continually new and emerging technologies. Allowance program for funding More ❯

and software setup/configuration – Including OS installation, driver management, and troubleshooting hardware failures. Fundamental understanding of networking – TCP/IP, DNS, DHCP, VPN, VLANs, and basic firewall configurations. ITIL framework awareness – Understanding of incident, problem, and change management processes within an ITIL-based service environment. Security awareness and best practices – Understanding of cybersecurity fundamentals, MFA, endpoint security solutions, and … initiation through to closure Ability to create clear, concise, and user-friendly Knowledge Articles and Standard Operating Procedures (SOPs), ensuring documentation is accurate, up-to-date, and aligned with ITIL best practices. Able to work under pressure and to defined deadlines Good problem-solving skills Exceptional telephone manner Basic understanding of networks Supporting VIPs and ExCo members Full driving licence … and own car preferred to be able to attend IT emergencies. Qualifications Microsoft 365 Fundamentals (MS-900) - essential ITIL foundation v3 - ideal ITSM platforms like Halo, FreshService, Service Now, Ivanti – preferred SCCM, WDS - preferred You will be required to work 40 hours per week. Monday to Friday. You will do an 8-hour shift, start time is 7.30am with More ❯

/Google ZT Experience of Mobile Threat Defense technology Experience of Cloud technology in support of mobile solutions (Azure/AWS) Automation experience with powershell, python or other solutions ITIL process knowledge If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates More ❯

/Google ZT Experience of Mobile Threat Defense technology Experience of Cloud technology in support of mobile solutions (Azure/AWS) Automation experience with powershell, python or other solutions ITIL process knowledge If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates More ❯